Middlesex County Holiday Rentals

"Clean room. Goid kitchen amenities but no skillet"

"The hotel claimed to have air port shuttle. We called the hotel on Thursday morning to tell them we arrived at 10:45pm for our Saturday stay. They confirmed that we could call them when we arrive airport to ask for shuttle. However we arrived, they told us the last air port shuttle is 10pm, which is a totally surprise to us since it did not mention at anywhere. We have to take Uber to get to hotel."

"Location and staff great especially the lady Romona making and getting breakfast out she was 10 out of 10"

"Cleaning ladies entered my room twice without announcing or knocking. One at 7:30 am and the second time at 8:30 am"

"The hotel was beautiful and the staff I interacted with were helpful. However the mini fridge in my room didn’t work. I asked for assistance and a few hrs later it still wasn’t fixed but I arranged to keep my food cold at the front desk overnight. This was fine but inconvenient. Also the gym/pool were closed during my stay which was a bummer as I was counting on that. For the price I just felt like it fell short"

"The concierge/front desk staff was incredible. Room was clean and in great order. The only hit was not having the option to stream or cast to the tv in the room. Overall, wonderful two night stay. "

"The hotel is ok...I usually stay at the Holiday Inn Express across the street, but they were full. A few issues with my stay included: the front desk allows a homeless man to sit on the couch and watch TV for hours in the evening. The man is not clean and smells really bad. When I first checked in, I had to wait for my room assignment and the front desk suggested I wait in the lobby. I naturally sat down on the couch in front of the counter and when I sat down I smelled this horrible filthy smell. It smelled like a rotten animal. I then moved to a different area of the lobby. Later that night when I went out to my vehicle I noticed a very unclean and unkept man sitting in the same spot on the couch. When I return 5 hours later, they same guy was sitting in the same spot and I realized that was the source of the smell that I had experienced during my check-in. While I appreciate the hotel empathizing with the man's condition, why don't you call social services and get him the help he needs vs allowing him to sit in your lobby for hours where there are little children and families all around? The other thing is I stayed on the 4th floor, and it took forever to get hot water to my shower. It seems the hotel doesn't have circulating hot water (which most hotels do) and thus you wait about 10 minutes for hot water to the room. The staff was very friendly. My room was clean. Lots of fresh towels in the bathroom. The homeless situation in the lobby needs fixing."

"Convenient location and close to everything. Watertown is a lovely town and the hotel fits right in - brand new, clean and easy to navigate. Best place to stay in Boston. "

"This is my go to place. I recommend this place to everyone. This is family friendly and just a fun adult night too."