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"Property staff was pleasant and very helpful and friendly. I booked this for our 1 year anniversary and the staff decided to make a sweet gesture by decorating our rooms with hearts. The location was always clean and very convenient access to the beach. Only negative is the all-inclusive drinks are bad but that's what you'd expect from places like that. "

"Excellent place to stay with the family. "

"Our recent trip to Secrets Akumal Riviera Maya was an absolute dream! This resort truly lives up to its five-star reputation. We were so impressed by the impeccable service from every single staff member – their genuine warmth and attentiveness made all the difference. I was greeted by name and that gave me a level of importance during my stay. The gourmet dining options are outstanding; we especially loved the authentic Mexican at El Patio and the Italian food at Portofino .The resort's location in Akumal is perfect for snorkeling with turtles, and we took full advantage of the beautiful beach and watersports. Evenings were filled with fantastic entertainment. Every detail, from the pristine rooms to the lush landscaping, contributed to an unforgettable stay. Highly, highly recommend!"

"Facility was clean, staff friendly and helpful. My sister had a wedding at the venue and couldn't have hoped for better service. "

"Family friendly. Clean. Fun "

"We truly enjoyed the stay. Staff were super nice. Food was great, and the other guests were so friendly. Can’t wait to return."

"Beautiful resort and amazing customer service. Will recommend to friends and family!"

"This place is amazing. The most friendly and accommodating staff. Everyone is so nice. The Expedia butler Fernada made all our reservations for dinner prior to coming. Communication was great. Butlers on site were so nice. We had Mafer Jose and Patricia. They were the best and exceeded all our expectations. We will decently coming back. Traveled my husband myself and 3 daughters 24 21 and 18. "

"Stay was great, the sleeping accommodations were excellent. The extra bed and sofa bed ensured that everyone got a bed. EXCELLENT"