8/10 Good
James, East Windsor
Travelled with partner
26 Mar,2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a beautiful location and the exclusivity of this part of the Grand Palladium resort was very nice. Our junior suite was a very comfortable room and we loved having our own patio pool. The service was great, and we did get a room upgrade for being an Expedia VIP. We also purchased the premium upgrade onsite but the value of that will be dependent on your needs. The Zentropia spa was wonderful, and we really enjoyed all the facilities there, especially the hydrotherapy circuit. There are also plenty of other activities on site, including cabarets, tennis, pickleball, afternoon classes, etc.. Because TRS customers get access to the entire resort, there are a lot of dining options, but we found the best experiences on the TRS property. The breakfast and lunch buffets were excellent, and while ala carte options are available, we rarely used them. You need to use your butler to make dinner reservations at the restaurants as they have more options than using the app. The food and beverage quality for dinner ranged from excellent (Italian) to mediocre (Thai), which is typical of an all-inclusive.
James
Stayed 7 nights in Mar 2024