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Reviews of AMS Raj Palace Sundar

3 out of 5
AMS Raj Palace Sundar
#12, Dr.Durgabai Deshmukh Road, Raja annamalai Puram, Chennai, Tamil Nadu

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 11 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 4 out of 27 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay,thanks!
Stayed 3 nights in Nov 2023

8/10 Good

Ramamoorthy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Ranganathan

Stayed 1 night in Mar 2023

10/10 Excellent

Srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with excellent service, comfortable rooms at affordable rates.
Stayed 8 nights in Dec 2022

10/10 Excellent

RANJU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a great location to stay at due to convenience. The food at the restaurant was awesome.
Stayed 4 nights in Nov 2022

8/10 Good

rcallan, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we are unable to comment fully cause we arrived late at night and left for let for early morning flight
Stayed 1 night in Feb 2020
Response from Manager on 17 Mar,2020
Dear Rcallan, Greetings from Hotel Raj Palace Sundar !!! Thank you for taking your valuable time to provide us with your valuable feedback, we are delighted to know that you’re liked our hospitality services in our hotel during your stay, We hope you'll choose AMS Raj Palace Sundar the next you're stay in Chennai, we look forward to see you soon.

6/10 Okay

Verified traveller

Disliked: Staff & service
Utter disappointment and insulting
The hotel was okay. There were two major issues that was very disappointing. 1. We booked two rooms. We reached there around 5 pm. So it was obvious that we were supposed to get both rooms cleaned and ready for use. They gave us only one room and unfortunately told us that the other room is occupied and cannot be given at the moment. We had to wait for till 8 pm (more than 3 hours) to get our designated room which was supposed to be kept ready for use the instant we checked in. This was very embarrassing and disappointing. 2. Next morning, when we finished breakfast, they came and asked for breakfast charges. Whereas it was clearly mentioned in hotels.com booking reference that the breakfast was FREE. Another insult to us when they kept asking for money. Although we refused to give money but it was very unprecedented. They later told us that it was a mistake from hotels.com and the hotel management. But i dont care, this is not very professional. If hotels.com we made booking, they were supposed to keep everything informed and in line. Insulting a guest is absolutely not the way. Very very disappointed and will be saying bad about this hotel everywhere so that people know how they treat guests, especially who comes from another country.
Stayed 2 nights in Sep 2019

2/10 Terrible

Nithya, Vlr

Okay. I would ask you to do the necessary to put up the information in the website about couples staying at your place. Nothing was mentioned and when we reached after tiring journey you guys said unmarried couples not allowed. That was a very bad thing and experience.
Stayed 1 night in Jun 2019

2/10 Terrible

Elizabeth

Disliked: Property conditions & facilities, room comfort
I ask for 2 bed they confirm and it was 1 bed
I booked for 2 separate beds, when I arrived was only 1 bed and they couldn't do anything.i have send message few times about my petición. It was confirm like a separate beds
Stayed 2 nights in Dec 2018
Response from Jeeva on 4 Jan,2019
Dear Ms. Elizabeth, Thank you for the valuable feedback. We deeply regret and apologies for the inconveniences caused. We have viewed your feedback seriously and taken stringent action on the concerned staff. We kindly request you to give us another opportunity to be of service to you and strive to serve to your entire satisfaction.

8/10 Good

Simrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raj Palace Sunder Review
Convenient location. Friendly and helpful staff....good food and efficient service. Will definitely return back.
Stayed 1 night in Aug 2018
Response from Sukumar on 4 Sept,2018
Dear Mr. Simrat, Vanakkam !!! Thank you for choosing to stay with us and for sharing detailed feedback of your stay through Expedia. We are glad to hear that you had a pleasant stay with us and you were overwhelmed with our facilities and services. Your appreciation about the Hotel location, rooms, food, restaurant, special mention of staff and your overall experience is very encouraging and a great source of motivation for all of us. It is always gratifying to receive such wonderful comments. We will share these with the team and they will be delighted and further motivated to sustain the quality and best services which we always strive for. Thank you again for your valuable feedback and the entire team look forward in welcoming you back to AMS RPS in the near future. Warm Regards,

10/10 Excellent

Mrs, Springfield, VA. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great service
We stayed 4 nights at the hotel. All the staff were courteous and made our stay very comfortable and pleasant. The location is ideal. Loved the grounds...very clean and well maintained. The breakfast everyday was simple but fresh and tasty. Restaurant serves tasty food. Room service and other requests were handked promptly. Would surely stay again on my next visit. A shout out to Ranjit and Jeeva and all the staff....jeep it up.
Stayed 4 nights in Jun 2018
Response from Sukumar on 28 Jul,2018
Dear Mam, Thank you for taking your valuable time to provide us with your valuable feedback We are glad to hear that you had a pleasant stay with us and you were overwhelmed with our facilities and services. Your appreciation about the Hotel location, rooms, food, restaurant, special mention of staff and your overall experience is very encouraging and a great source of motivation for all of us. It is always gratifying to receive such wonderful comments. Thank you again for your valuable feedback and the entire team look forward in welcoming you back to AMS RPS in the near future.

8/10 Good

Janet, Sydney Australial

Liked: Staff & service, room comfort
The hotel was convenient to the centre
Raj Palace Sundar was a convenient and very pleasant stay for the three weeks in Chennai. It was a few minutes walk to the place of my study. All members of the staff, especially the reception and Jeeva were kind and helpful.They went out of their way to make my stay most welcome and comfortable. I hope to make it a base for my return next February.
Stayed 22 nights in Jul 2017
Response from jeeva on 16 Sept,2017
Dear Ms. Janet, Greetings from Hotel Raj Palace Sundar !!! Thank you for taking your valuable time to provide us with your valuable feedback, we are delighted to know that you’re liked our hospitality services in our hotel during your stay,. We hope you'll choose AMS Raj Palace Sundar for your next visit in Chennai,

2/10 Terrible

S RAJAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't take this hotel
Very very bad hotel please don't take this hotel
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Indian!
Room was clean and comfortable.

6/10 Okay

Suresh, kerala

Disliked: Cleanliness, property conditions & facilities, room comfort
Easy access to many places
Not worth for the money paid. Toilet commode and pipe fittings need immediate replacement.Toilet flooring and wall pianting need to be improvised. Bed matress is really good . Wish to see a better breakfast menu.

6/10 Okay

Nabil, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities
normal
Not bad

8/10 Good

Verified traveller

Liked: Staff & service
AMS Raj Palace Experience
Nothing much

8/10 Good

Siddhartha, Indore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for bed and breakfast
It was a short 4 day trip for a conference. Booking and arrival was smooth - most drivers know the place. Check-in and courtesy of staff was good. Pros: well-known, decent hospitality, very aptly priced, basic amenities (toiletries, tea-coffee maker, mini-bar, TV, wi-fi) provided, rooms are spacious and clean. Cons: very noisy and cluttered neighborhood, middle of nowhere (all shopping / tourist areas are on either side, not nearby), restaurant downstairs is pathetic both in food and in service, spa is the worst I've ever seen (dirty, stinky, and shady). The most painful part was wi-fi speed - even gmail takes about 4-5 minutes to load. It was like a net connection of 1990s.

8/10 Good

Rangasami, COONOOR, NILGIRIS,

Liked: Cleanliness, property conditions & facilities
GOOD VALUE FOR YOUR MONEY.
WE STAYED FOR FIVE DAYS ,HAD A PLEASANT STAY WITH FAMILY,GOOD QUIET AMBIENCE DESPITE THE HEAVY TRAFFIC OUTSIDE.FOOD IS TASTY WITH SOUTH INDIAN BREAKFAST.THERE ARE FEW SHORT COMINGS LIKE 1,THE COTS ARE NOT STABLE IF YOU LEAN BACK IT SLIDES FORWARD , 2.NO TISSUE KEPT IN THE ROOMS.STAFF ARE PLEASANT BUT THEY STILL CAN BE GROOMED TO MATCH THE LARGER STAR HOTELS AS IT DOES NOT COST ANYTHING TO BE MORE PLEASANT.WE HAD A SMALL FAMILY GET TOGETHER, EVERY ONE ENJOYED THE FOOD , SPECIALLY THE BRIYANI!THE STAFF WERE VERY COOPERATIVE.A SPONTANEOUS SMILE FROM ALL STAFF WILL MAKE THE ATMOSPHERE MORE FRIENDLY! HOPE THEY SMILE! WE CHECKED IN AROUND 11.30 PM STRAIGHT FROM THE AIRPORT, THE RECEPTION WAS NOT APPRECIABLE THE PERSON AT THE RECEPTION WAS NOT TRAINED TO RECEIVE THE GUESTS PROPERLY , HIS FIRST WORDS WERE " WHY YOU ARE COMING SO LATE EVEN IF YOU WERE BOOKED ? " THATS IS SOMETHING UNHEALTHY WAY OF RECEIVING GUESTS , THE FIRST IMPRESSION MADE US TO FLINCH OUR FACE OR WOULD HAVE ANYBODY'S.

8/10 Good

NATHALIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel ancien de style indien. Pas moderne, mais très propre, bien tenu, excellent WiFi sécurisé (vous avez votre propre profil), eau chaude, ventilateur et Airco. Service impeccable, gentillesse, empressement; "ils se couperaient en 4 pour vous". Service de lessive professionnel. 2 petits bémols : la nourriture au resto n'est pas au top, simplement correcte - situé à un carrefour, donc l'environnement est assez bruyant, mais ça, c'est Chennai. Chambres néanmoins très très bien insonorisées.
Stayed 10 nights in Jan 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Large and confortable room Very nice service
Stayed 7 nights in Jan 2024

10/10 Excellent

Aurélie

Très bon personnel
Stayed 3 nights in Dec 2023

8/10 Good

Sivanantham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freundliche 👍
Stayed 1 night in Dec 2022

10/10 Excellent

Jotaro

Stayed 2 nights in Feb 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
最悪。こんな酷いホテルあるんですね
本当に最悪。二度と利用しない。 10泊予約をして滞在1週間が経ったとき、突然カードキーが使えなくなった。ホテル側に「あなたの予約はスタンダードルームでここはエグゼクティブルームだから今すぐ部屋を変われ」と言われた。「これからまたすぐ出かけなければいけないから無理」と言うと「何時に帰るんだ？帰ったらすぐに部屋を変われ」と言われた。こちらに何も不備はない。宿泊していたのがエグゼクティブルームだなんて事前に伝えられてないし、こちらは知らなかった。勝手にアレンジしたのはホテル側だ。詫びの言葉は当然なく、こちらが悪いような言い方だった。酷すぎ。ここでホテルを変わるべきだった。 さらに、最終日の前日にチェックアウトの時間を確認したら「夜のフライトなら夜まで使っていい。夜にチェックアウトして良い」というので、荷造りなどゆっくりできると思っていたら、当日の朝9時になって「昼12時までにチェックアウトしろ」と言われた。「昨日と言っていることが違う」と伝えたら「夜までいたかったら一泊分払え」と言われた。このホテルは全く信頼してはいけない。嘘をつく。当然荷造りをさっさと済ませてホテルを出た。たくさん旅をしたが、こんな不快な思いをしたことはない。最低。ホテルは古いし暗いし価格も特に安いわけでもない。他にも良いホテルやゲストハウスなどたくさんある。絶対利用しない方がいい。
Stayed 10 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good
Good