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Reviews of NK Grand Park Hotel

3 out of 5
NK Grand Park Hotel
8/100-C, Shandy Road, Cantonment, Pallavaram, Chennai, Tamil Nadu

Reviews

6.8
Rating 10 - Excellent. 23 out of 83 reviews" "
Rating 8 - Good. 20 out of 83 reviews" "
Rating 6 - Okay. 19 out of 83 reviews" "
Rating 4 - Poor. 6 out of 83 reviews" "
Rating 2 - Terrible. 15 out of 83 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches and more Ok, the good parts first. Bed was comfortable and sheets clean, staff was pleasant. Overall the hotel has the potential to be acceptable. But. I was greeted by about a dozen roaches in this hotel room. Most of them were assembled in the bathroom as you will shortly understand (but hey, I literally just smacked one on the bed writing this review). The bathroom appears to have about twenty years of calcified water and soap scum accumulated on the sink, floors and shower stall. The drain next to the toilet had a wad of (presumably) human hair, amidst a gelatinous blob of growth fed from a dripping fixture. The roaches seemed to favor scurrying inside the toilet bowl. Frankly, It would take an entire day with abrasive cleaners to bring that bathroom into a proper state. The beaten wood furnishings in the room need a cleaning and go-over with something for all the years of scratches and dings, but it appears nobody has cared about any of this for a very long time. I avoided breakfast as I'm wondering how they keep the kitchen? Overall I'd say this isn't a problem with the cleaning staff but management that has been willing to let it get this way over a long time. Bugs and dirty rooms have been common complaints for the past years, and the managers reply on the reviews that they care, but nothing has been done - it's empty talk.
Stayed 1 night in Feb 2024

6/10 Okay

srikaran

Liked: Cleanliness, amenities
They should keep the firm mattress and keep it clean wash room
Stayed 1 night in Feb 2024

6/10 Okay

Sushil Kumar

Business traveller
Disliked: Cleanliness, staff & service
Not a good experience.
It was not a good experience. I checked in at 1 am . Was told room is ready . It was not I half used water bottle. Although bathroom amenities were kept but bathroom was not clean . The bathroom walls seem to have some permanent stops.Breakfast spread is ordinary. Takes time to refill. Left after waiting for a dish for sometime. In the morning the alley was not clean till 9 30 am and cleaning materials were lying next to the room .The floor was dirty .While leaving for the day I told this to the receptionist and he said my room and all wall be clean. At 5 pm the room was not cleaned. On complaining this was cleaned. It took them half hour to tea cattle in the room. The positive factor was air conditioning and hot water without difficulty and location near airport.Charging ₹4200 per night for this facility is too much. The rooms and services are worth ₹ 3000 max.
Stayed 2 nights in Jan 2024
Response from Operations Manager on 24 Mar,2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern; will definitely work towards addressing your feedback.We have increased our staffing in Housekeeping and trained team to ensure, that the rooms are thoroughly checked and inspected before providing the room to the Guest.. We apologies for the Bad experience you came upon at our Hotel. We hope to have further opportunities to serve you better.

6/10 Okay

ARUNKUMAR

Rooms are not clean...
Stayed 1 night in Jan 2024
Response from Operations Manager on 24 Mar,2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern; will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

6/10 Okay

Md Akmal

Stayed 1 night in Jan 2024
Response from Operations Manager on 24 Mar,2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your rating. We have noted your rating with great concern; . We hope to have further opportunities to serve you better.

2/10 Terrible

Manivannan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth
Stayed 1 night in Nov 2023
Response from Operations Manager on 24 Mar,2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your rating. We have noted your rating with great concern; . We hope to have further opportunities to serve you better.

6/10 Okay

Sudarshan

Stayed 1 night in Nov 2023
Response from Operations Manager on 24 Mar,2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your rating. We have noted your rating with great concern; . We hope to have further opportunities to serve you better.

4/10 Poor

Ravi

Liked: Staff & service
Disliked: Cleanliness
Wash room is very slippery and draining condition in bathroom is very poor. Cleanliness of bedspread and pillow covers is not good. Complimentary breakfast is good. Staffs are courteous.
Stayed 1 night in Nov 2023
Response from Operations Manager on 24 Mar,2024
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern; will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

2/10 Terrible

ishpreet

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty rooms
Stayed 1 night in Nov 2023
Response from Operations Manager on 14 Nov,2023
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern; will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

10/10 Excellent

SYED MOHIDEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Operations Manager on 21 Oct,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating We look forward to welcome you back to our hotel.Thank you

2/10 Terrible

Kar

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Operations Manager on 21 Oct,2023
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your rating. We have noted your rating with great concern; . We hope to have further opportunities to serve you better.Thank you

8/10 Good

Selvam Joesph

Stayed 1 night in Oct 2023
Response from Operations Manager on 14 Nov,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

8/10 Good

Somasundaram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget place to stay for those use Airport.
The location is good , near to airport. Had delicious breakfast with the Indian food soft idli, Pongal , soft vada , bread, dosa, veg rice, etc. Clean and neat. Staffs are very much adaptable.
Stayed 1 night in Sep 2023
Response from Operations Manager on 21 Oct,2023
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again.

8/10 Good

Ove

Stayed 1 night in Sep 2023
Response from Operations Manager on 21 Oct,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating We look forward to welcome you back to our hotel.Thank you

10/10 Excellent

Shivaram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Operations Manager on 21 Oct,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating We look forward to welcome you back to our hotel.Thank you

6/10 Okay

Sneha

Stayed 1 night in Aug 2023
Response from Operations Manager on 21 Oct,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating We look forward to welcome you back to our hotel.Thank you

4/10 Poor

Akriti

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There were cockroaches in the room and staff was unfriendly
Stayed 1 night in Jul 2023
Response from Operations Manager on 21 Oct,2023
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern; will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

6/10 Okay

anushia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs lots of improvements of the bath room. Staff are very helpful and nice
Stayed 1 night in Jul 2023
Response from Operations Manager on 21 Oct,2023
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern; will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

2/10 Terrible

Vinod Giri

Disliked: Cleanliness, property conditions & facilities
well, the property is located on a dark shady area (especially on the night no light), lot of bugs, rooms are not clean, blood stains on the window screens. no proper privacy lock for the door. Anyone with the key from outside can open the door!
Stayed 1 night in Jun 2023
Response from Operations Manager on 21 Oct,2023
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern; will definitely work towards addressing your feedback.We also ensure unauthorized entry with the Room key other than guest is not possible Its a safer locking card system. We hope to have further opportunities to serve you better

8/10 Good

Kwang Shik

Stayed 1 night in Feb 2023
Response from Operations Manager on 21 Oct,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating We look forward to welcome you back to our hotel.Thank you

10/10 Excellent

Nandkishor

Stayed 1 night in Feb 2023
Response from Operations Manager on 21 Oct,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating We look forward to welcome you back to our hotel.Thank you

8/10 Good

Saravanan

Stayed 1 night in Nov 2022
Response from Operations Manager on 21 Oct,2023
Dear guest, We thank you for choosing NK Grand Park, Chennai and sparing time to share your rating We look forward to welcome you back to our hotel.Thank you

2/10 Terrible

SURYAPRAKASH

Disliked: Staff & service, amenities, property conditions & facilities
I never stayed in a worse property, I made a reservation assuming that Orbitz only have good property on their list, but after checking in, i realized this is a horrible Hotel. Their Towels are not cleaned and did have fungus and their bed sheets were never replaced, the bed quality was so bad. I lie down on the bed for few mins and starting feeling itchy all our my body. I have to immediately check out and requested for refund to both Hotel Management and Orbitz but yet to receive any response. They are taking advantage of the fact that they are being close to the airport and not giving proper service. I will never ever stay at this place.
Stayed 1 night in Sep 2022

6/10 Okay

Vijay

Liked: Staff & service, amenities, property conditions & facilities
Positive is it is close to the airport. Otherwise, the room was not prepared for occupancy. Floors dirty, old sheets and old pillow covers.
Stayed 2 nights in Aug 2022
Response from Saravanan T ( Manager) on 23 Sept,2022
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We have noted your feedback with great concern, will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

6/10 Okay

Manikandan

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth the money Smelly, noisy place will not stay again.
Stayed 1 night in Jul 2022
Response from Saravanan T ( Manager) on 23 Sept,2022
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

8/10 Good

Ravi, Glendale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, I needed foreign exchange in a hurry and they were eager to arrange it fast. The breakfast is super good, close to Airport and easy since I arrived late at night. The room was good size for 2 of us. It is good value for money I travelled from Phoenix USA. I did not like AC as it was not very cooling at night.
Stayed 1 night in May 2022
Response from NK Grand on 20 Jun,2022
Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, The Management

2/10 Terrible

Mohan

Disliked: Staff & service, amenities, property conditions & facilities
No towels, soap, coffee. No phone.
Stayed 1 night in Jun 2022
Response from NK Grand on 20 Jun,2022
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better.

6/10 Okay

Sunil

A/c was not cooling I talk to reception but no one was there to help they have airport droop off price was too high
Stayed 1 night in Dec 2021
Response from Bookingsmaker on 24 Jan,2022
Dear Guest, Greetings from NK Grand Park!!! Thanks for your feed back , we will definitely look into this matter very seriously and we will improve up to your expectation Thanks & Regards

10/10 Excellent

Jishnu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Dec 2021
Response from Bookingsmaker on 1 Jan,2022
Dear Guest, Thank you for your warm words of appreciation. Our Team would be delighted to know that you had a comfortable stay with us. We look forward to having you stay with us again.

10/10 Excellent

Syed Umar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Saravanan T ( Manager) on 9 Jul,2021
Dear Guest,Thank you for choosing NK Grand Park - Chennai and sparing your valuable time to share your review. We look forward to welcome you back to our hotel.

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021
Response from Saravanan T ( Manager) on 9 Jun,2021
Dear Guest, Apologies for the delayed reply.Thank you for sharing your Rating. We have noted your Rating with great concern.Kindly brief us with the areas of concern where you felt that we have failed , So that it will be of great help for us to act immediately.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021
Response from manager on 15 Apr,2021
Dear Guest Thanks for your valuable feedback

10/10 Excellent

Pethinaidu T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Operations Manager on 19 Nov,2020
Dear Sir, Greetings from NK Grand Park Hotel We thank you for choosing our Hotel NK Grand Park - Chennai and sparing time to share your valuable review. Your words of appreciation have been a great source of inspiration for our team and these words of appreciation motivate them to serve better. We look forward to welcome you back to our hotel.

10/10 Excellent

tb, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great value for being close to the airport, especially for a western traveler looking for softer bed. The staff was attententive and the breakfast buffet excellent. Also the food I ordered for room service.
Stayed 3 nights in Feb 2020

8/10 Good

jothi, florida

Travelled with family
Liked: Cleanliness, staff & service, amenities
great breakfast. good price. convenient distance to airport, good service. queen size bed and single bed for 3 persons
Stayed 1 night in Jan 2020
Response from AGM on 9 Feb,2020
Dear sir, greetings from Nk Grand Park! Thank you for choosing Nk Grand Park, Chennai and sparing time to share your review on Expedia. Your kind words of appreciation have been a great source of inspiration for our team and these motivate them to serve better. We look forward to the pleasure of welcoming you back to our hotel. Thanks and regards Seshadri AGM 7092029999

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I have ever had in a home. Dirty room, dirty bathroom
Stayed 1 night in Dec 2019

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great budget business hotel near airport
Overall this was a great experience. I found the restaurant staff especially helpful as they worked to reduce spiciness of cuisine for my western palette. The room was comfortable with plenty of hot water for showers, air-conditioning was good, lots of light. Only complaint I had was that the mattresses were too soft for me. Wi-Fi worked well most of the time and daily housecleaning was excellent.
Stayed 6 nights in Dec 2019
Response from Sheshadari on 22 Dec,2019
Dear George, Greetings from NK Grand Park hotel .... Thank you for your patronage to our hotel and for taking the time to share your experience with us. and we passed your valuable reviews to our hotel team. Receiving feed backs from valuable guests like you only help us to make improvements and do our best to make amends. We hope you allow us the privilege of serving you more excellent on your next visit. Warm regards, Mr. Sheshadari Assistant General Manager

2/10 Terrible

Kamal Kishor

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

SIDDHARTH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Daniel Christy - General Manager on 18 Oct,2019
Dear Mr.Siddharth, Thank you for taking the time to write a review on Expedia following your recent stay at the NK Grand Park Hotel -Chennai Airport.. I was delighted to hear that you enjoyed your stay with us and in particular found our rooms, food, and staff to be excellent. It's always a pleasure to read that the staff is trying to go the extra mile to please our guests. Thank you once again for sharing your feedback and we very much look forward to welcoming you back to the hotel in the near future. Kind regards, Daniel Christy

4/10 Poor

KANYA

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Daniel Christy on 12 Sept,2019
Dear Kanya, Greetings from NK Grand Park hotel Chennai Airport! Thank you for your patronage to our hotel and for taking the time to share your experience with us. Your suggestions have been seriously noted and passed on to the hotel team. Receiving feed backs from valuable guests like you only help us to make improvements and do our best to make amends. We hope you allow us the privilege of serving you better on your next visit. Warm regards, Daniel Manager NK Grand Park Hotel Chennai Airport

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we have stayed here. The first time was for a week, more recently just one night as we were leaving the next day. Both times we were very impressed with the friendliness of the staff and the convenience to the airport is wonderful. The meals in the restaurant are delish, and the breakfast has omelets. The rooms are clean, AC worked great. This is our go-to place to stay whenever we are in Chennai.
Stayed 1 night in May 2019
Response from Daniel Christy | General Manager on 12 Sept,2019
Dear Guest Greetings From NK Grand Park - Chennai Airport !! Thank you so much for the feedback. We are glad to know you had an enjoyable stay and we look forward to welcoming you back. It will always be our pleasure. With every good wish from all at Team NK Grand Park Hotel..Chennai Regards!! Daniel Christy General Manager

10/10 Excellent

radim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Move hotel
Staff extremely helpfull
Stayed 1 night in May 2019
Response from Daniel Christy on 12 May,2019
Dear Guest , Greeting from NK Grand Park Hotel- Chennai Airport!! Thanks you for choosing to stay with us and sharing your views on .Expedia We are delighted to know that you had a wonderful time at our hotel. Thank you for your kind words of appreciation for our hospitality. We look forward to your next visit. Thank you again for visiting us. Warm Regards, Daniel Christy General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. Everything about this hotel felt nice and cared for. Breakfast was an addd bonus, lovely food in very nice restaurant. Nice stay thankyou.
Stayed 1 night in Feb 2019
Response from Da on 25 Feb,2019
Dear Guest, Thank you very much for taking the time to write an elaborate review! We really appreciate the wonderful feedback and are delighted to learn that you were pleased with our contemporary hotel offering immaculate rooms with a world-class sleep & shower experience, in the heart of Chennai Airport hotel and have enjoyed our excellent hospitality, further to your recent stay with us. We are equally glad to learn that you have enjoyed our fantastic complimentary amenities like the free tea/coffee facilities stationed at every floor and have relished the freshly prepared breakfast at our multi-cuisine restaurant, served every day to the sound of soothing music. We are equally delighted to know that we have exceeded your expectations in terms of cleanliness, quality of services, rooms, ambiance and hospitality Your kind compliments and acknowledgement are a source of motivation in our constant endeavour towards excellence and we shall gladly share them with our fantastic team. We are grateful for your kind recommendation and look forward to welcoming you back for many more incredible experiences at NK Grand Park Hotel – Chennai again, soon! Warm Regards!! Daniel Christy General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were polite and responsive to my requests. Successfully booked me a taxi for 4am in the morning.
Stayed 1 night in Jan 2019
Response from Daniel Christy | General Manager on 25 Feb,2019
Dear Guest, Thank you very much for taking the time to write an elaborate review! We really appreciate the wonderful feedback and are delighted to learn that you were pleased with our contemporary hotel offering immaculate rooms with a world-class sleep & shower experience, in the heart of Chennai Airport hotel and have enjoyed our excellent hospitality, further to your recent stay with us. We are equally glad to learn that you have enjoyed our fantastic complimentary amenities like the free tea/coffee facilities stationed at every floor and have relished the freshly prepared breakfast at our multi-cuisine restaurant, served every day to the sound of soothing music. We are equally delighted to know that we have exceeded your expectations in terms of cleanliness, quality of services, rooms, ambiance and hospitality Your kind compliments and acknowledgement are a source of motivation in our constant endeavour towards excellence and we shall gladly share them with our fantastic team. We are grateful for your kind recommendation and look forward to welcoming you back for many more incredible experiences at NK Grand Park Hotel – Chennai again, soon! Warm Regards!! Daniel Christy General Manager

8/10 Good

Goutham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2019
Response from NANDHINI.S on 15 Jan,2019
Dear Guest, Thank you so much for sharing your valuable feedback with us. We are extremely delighted to know that you liked our facilities and services. Your special mention about our staffs has been shared with our team. Once again we thank you for recommending us. I am glad that we made your stay so comfortable and memorable It was a pleasure hosting you at NK GRAND PARK Chennai and we look forward to welcoming you back regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
it is ok, but very expensive, it is ok, but very expensive
Stayed 1 night in Jan 2019
Response from nandhini.S on 14 Jan,2019
Dear Guest, Delighted to hear from such a loyal patron of NK Grand Park... Pleased to know that you enjoyed the warm and awful experience that NK GRAND PARK strives to deliver. Thank you for taking out time to share your wonderful review and for taking a kind note of the personalized endeavors that our team makes to deliver beyond expectations. It is a delight to know that you liked the overall hospitality, including the convenience from airport and the cleanliness of the rooms.Compared to other hotels Your kind words have been shared with Us That Improveing the breakfast menu .We eagerly look forward to the pleasure of having you stay with us again soon. Regards, Nandhini.S FOR Daniel Christy .(General Manager) Replied by Nk (Hotel Manager)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good cleanaccomodations. Close to the airport. Nice breakfast offerings Polite and helpful staff
Stayed 1 night in Jan 2019
Response from Daniel Christy | General Manager on 12 Jan,2019
Dear Valued Guest, Greetings from NK Grand Park Hotel - Chennai!! Thank you for taking the time to share your experience It gives me immense pleasure to read that my team was able to exceed your expectations. We at take great pride in our service and happy guests are the greatest source of motivation for all of us here. Thank you for your kind comments. We look forward to welcome you back soon with another warm trip to NK Grand Park Hotel...Chennai.. Sincerely, Daniel Christy General Manager NK Grand Park Hotel - Chennai.

6/10 Okay

S

Liked: Cleanliness, staff & service, room comfort
close to the airport, but not much to explore in the area. Hard to find a decent restaurant nearby.
Stayed 1 night in Dec 2018
Response from NANDHINI on 28 Dec,2018
Dear Guest, Thank you for your comments and for taking the time to share your experience through this review. We have made a careful note of your concern on account of check-in .We do apologise for the unintentional inconvenience . We look forward to welcome you back soon to the hotel. regards nandhini

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Everything looks good other than false advertising of free shuttle to airport , they charge 350rs. Manager told me he will make a special case and provide drop off at airport but from airport I paid it in Uber. Internet doesn’t work in most of the rooms. But decently maintained hotel .
Stayed 1 night in Dec 2018
Response from nandhini on 28 Dec,2018
Dear Guest, Thank you for your comments and for taking the time to share your experience through this review. We look forward to welcome you back soon to the hotel. regards nandhini

8/10 Good

Punithavathy

Liked: Staff & service
Could be better. Respectful staff
It is not worth the cost. Paid for breakfast included. Hotel management declined and had to pay additional.
Stayed 2 nights in Dec 2018
Response from nandhini on 28 Dec,2018
Dear Guest, Thank you for your comments and for taking the time to share your experience through this review. We have made a careful notes.We do apologise for the unintentional inconvenience . We look forward to welcome you back soon to the hotel.