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La Galuna Bacalar

3.5 star property
Hotel with free parking, a short walk to Laguna Bacalar Ecological Park

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Photo gallery for La Galuna Bacalar

Outdoor pool
1 bedroom, free WiFi, bed sheets
Restaurant
Terrace/patio
1 bedroom, free WiFi, bed sheets
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Suite, Jetted Tub

1 bedroom, free WiFi, bed sheets

Deluxe Suite, Jetted Tub

Highlights

Air conditioning
Smart TV
Separate bedroom
Jetted bath
Private bathroom
Rainfall showerhead
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

1 bedroom, free WiFi, bed sheets

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

1 bedroom, free WiFi, bed sheets

Deluxe Double Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.4 km
  • Fort of San Felipe - 15 min walk - 1.3 km
  • Municipal Spa of Bacalar - 3 min drive - 1.9 km
  • Cenote Negro - 4 min drive - 2.6 km
  • Cenote Cocalitos - 7 min drive - 5.8 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 36 min drive

Restaurants

  • ‪La Playita - ‬11 min walk
  • ‪Marisqueria el Taco Loco - ‬14 min walk
  • ‪El Sazón a la Mexicana - ‬2 min walk
  • ‪Finisterre Bacalar - ‬13 min walk
  • ‪Yerbabuena - ‬8 min walk

About this property

La Galuna Bacalar

Hotel near Lake Bacalar
Close to Laguna Bacalar Ecological Park, La Galuna Bacalar provides amenities such as a terrace. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), smoke-free property and a front desk safe
  • A 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at La Galuna Bacalar boast perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch Smart TVs with cable channels

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 400 for adults and from MXN 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Property is also known as

La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar

Frequently asked questions

Does La Galuna Bacalar have a pool?

Yes, this property has an outdoor pool.

Is La Galuna Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Galuna Bacalar?

Self-parking is free at this property.

What time is check-in at La Galuna Bacalar?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La Galuna Bacalar?

Checkout is at 11:00 AM.

Where is La Galuna Bacalar located?

Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Laguna Bacalar Ecological Park and Lake Bacalar. Canal de los Piratas and Fort of San Felipe are also within 1 mile (2 km).

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La Galuna Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 135 out of 216 reviews
Rating 8 - Good. 59 out of 216 reviews
Rating 6 - Okay. 12 out of 216 reviews
Rating 4 - Poor. 9 out of 216 reviews
Rating 2 - Terrible. 1 out of 216 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Omar

Liked: Cleanliness
Very clean room, as described on the website with friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly, especially Leo. He was super friendly, funny, and just overall amazing! Would stay here again =)
Stayed 2 nights in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good overall
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Friendly staff, rooms were bigger than we thought they would be and super clean. We went on a family trip, 10 of us between adults and kids, felt safe at all times. After the lake we walked to the centro from the hotel at night,there was a night market with all types of food and goodies. Families, couples, groups of friends and some by people by themselves, we were all enjoying the great atmosphere, lots of fun!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop in Bacalar

Nice and well maintained hotel. Good mexican breakfast. Good location 1km form main square.
Stayed 1 night in Jan 2025

10/10 Excellent

ulrike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sisters trip

Very clean rooms and comfortable beds. High ceilings and the fan was sufficient for comfort although AC was available. Staff very friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very pleasant stay!
Stayed 2 nights in Dec 2023

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
I had no problems with this hotel very nice and well kept.
Stayed 2 nights in May 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, away from noise, w’ll return
Stayed 3 nights in Sep 2023

10/10 Excellent

Rebeca de la Paz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little but beautiful hotel, very friendly staff, delicious breakfast, clean and very nice rooms. We absolutely loved it
Stayed 2 nights in Apr 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service, just missing a coffee maker in the room.
Stayed 3 nights in Jun 2024

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice please two blocks from the parque
Stayed 4 nights in Apr 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, stayed for one night, last minute stay, it went well. Not many options for Early morning coffee.
Stayed 1 night in Feb 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great property with nice rooms and very pleasant and helpful staff! The location was great for walking downtown and being close to the lagoon. Would definitely return!
Stayed 1 night in Jan 2023

10/10 Excellent

Parkcity Landscaping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome time. The place was a gem.
Stayed 1 night in Jan 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Very nice hotel at good price. New and clean. Friendly staff.
Stayed 3 nights in Jan 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and nice, in hotel amenities it is great with the exception of a restaurant as the bar only serves breakfast so we were on our own for dinner, It’s a nice property.
Stayed 1 night in Feb 2023

8/10 Good

lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, rooms and property well kept. Staff very helpful. Did not like shower uneven floor
Stayed 2 nights in Jan 2024

8/10 Good

Rene

Liked: Staff & service, property conditions & facilities
✌nice customer service!
Stayed 2 nights in Jul 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel was very lovely . About a mile or so from all the restaurants. Barcalar is a beautiful city however there are lot of homeless dogs in the area . So lots of barking but that’s not the hotels fault . I can sleep thur it but just want to make people aware . They cleaned our room everyday which we where not expecting but it was great . Had a balcony which was nice when it rained we could outside and enjoyed a drink . Would definitely recommend for a budget friendly stay .
Stayed 3 nights in Nov 2023

4/10 Poor

cynthia

Liked: Cleanliness
Disliked: Staff & service, amenities
Towels like sandpaper, sheets were badly worn. There isn’t a restaurant and the man at the front desk couldn’t have been bothered by us. We left a day early without a refund. It was like paying to not have to stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Decent but not exceptional

Upon checking in, I realized the hotel was not in el centro and even though it was tantalizingly close to the lagoon, massive trees and gated properties blocked any potential view. That was my fault for not using google maps to geo locate it. We had paid the surplus for the “balcony” and were assigned room 205 overlooking the breakfast area and electrical wires. After settling in, I went to change and a woman peered into our room since our windows literally overlooked the passageway to all the rooms on the 2nd floor. I went downstairs to request another room since I did want to have the shades drawn at all times and at first was told there was no room avilable until March 3rd. I asked to speak to the manager and left my number for a call back. When we left for dinner, I told the desk clerk I had not received a call but then was informed we would be moved to another room the next night which was greatly appreciated. That balcony overlooked the front of the building with lush trees and total privacy for prying eyes. The room was very clean a d had a small fridge and safe (that did not work). The added touches of amenities in the bathroom were a nice surprise and linens were comfortable. We did not have breakfast on property ($10us pp) and preferred going out for it. The property overall needs a little love and some cosmetic touches on the staircase. I highly recommend it for families with small children vs older teens. My next visit to bacalar will have a hotel on the lagoon.
Stayed 3 nights in Feb 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service

Nice quiet stay

For the price I paid the accommodations were ok I think for a little more money I could have gotten nicer. It’s small and quiet which was nice. I never saw anyone tending the bar but sure when it’s open. WiFi was spotty occasionally but overall good. The power went out the first morning so also meant no water. Two bottles of water were in the room upon my arrival but were never restocked. The staff was friendly and communicated well. Close to many tours 13 min walk to city center no need for taxi or driving the location is great. I felt safe walking at night even at 1a
Stayed 2 nights in Jan 2024

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Misleading... do not go there!

Do not go in this hotel! Supposedly a 4,5 star hotel...well, it’s not! The pictures are really misleading, as they depict only the views from 1 or 2 rooms. Don’t expect facilities like a 4 or 5 star hotel. It’s like 2 apartment building facing the lake. Our room has a great view on the lake but the jacuzzi was disappointing. We always had to add hot water through a faucet because it doesn’t have a water heating system like you could expect. I’m not even talking about the “restaurant” (basically 4 tables outside and no staff to take your order or even take back the plates and dishes of what seemed to be the leftovers of the night before). Then, we’ve been refused an early check in (and I’m talking here of 2:30pm instead of 3pm) Whereas my wife is pregnant and needed to lie down! It was enough, we decided to cancel our second night and ask for a refund. We’ve been told it was not their decision but hotel.com, so we called them to make that happen. But hotel.com process requires to check with the hotel first, and when they tried, the hotel refused to take the call because supposedly they don’t speak English!(Well, I’ve seen their answers on trip advisor and I confirm that they do speak English). Anyway, at the end, the hotel was lying to us saying it was hotel.com decision when it was actually their call and they obviously, they refused to refund us the room... So please don’t go there. I recommend instead the rancho encanto, just 5mn drive from this one.
Stayed 1 night in Jan 2021