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Bacalar 102 Hotel

2.5 star property
Urban Bacalar Hotel provides a peaceful escape with its outdoor pool and sun loungers, while multilingual staff offer personalized support for an unforgettable stay

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Located near the bay, Urban Bacalar Hotel offers a tranquil retreat with a pool and garden. Enjoy in-room WiFi and a multilingual team that arranges tours and provides valued service.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed, Pool View

Iron/ironing board, free WiFi, bed sheets

Double Room, 1 Double Bed, Pool View

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Room

View from room

Design Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Private bathroom
Satellite channels
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
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About the area

Bacalar is home to Bacalar 102 Hotel. Museum of Maya Culture and Museo de la Ciudad are cultural highlights, and some of the area's landmarks include Fort of San Felipe and Oxtankah Ruins. Manatee Sanctuary and Santuario del Manati are also worth visiting.
Visit our Bacalar travel guideOpens in a new window
Map
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 5 min walk - 0.5 km
  • Polytechnic University of Bacalar - 19 min walk - 1.6 km
  • Laguna Bacalar Ecological Park - 4 min drive - 1.8 km
  • Ecopark Bacalar - 4 min drive - 1.8 km
  • Fort of San Felipe - 4 min drive - 2.5 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪asadero el establo - ‬16 min walk
  • ‪Las Miches De La 1 - ‬3 min drive
  • ‪Marisqueria El Taco Loco - ‬5 min walk
  • ‪Pueblo Pirata - ‬3 min drive
  • ‪Mistura - ‬3 min drive

About this property

Bacalar 102 Hotel

Hotel near Lake Bacalar
A terrace, a garden and a restaurant are just a few of the amenities provided at Bacalar 102 Hotel. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers
  • Free self-parking
  • Concierge services, tour/ticket information and a porter/bellboy
  • A computer station, a 24-hour front desk and multilingual staff
Room features
All guest rooms at Bacalar 102 Hotel include comforts, such as air conditioning, in addition to
Extra amenities include:
  • Rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300.00, per pet, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 48.85 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Urban Bacalar Hotel
Urban Bacalar
Urban Bacalar Hotel
Urban Bacalar Hotel Hotel
Urban Bacalar Hotel by MIJ
Urban Bacalar Hotel Bacalar
Urban Bacalar Hotel Hotel Bacalar

Frequently asked questions

Does Bacalar 102 Hotel have a pool?

Yes, this property has an outdoor pool.

Is Bacalar 102 Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of MXN 300 per stay and a fee of MXN 300.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Bacalar 102 Hotel?

Self-parking is free at this property.

What time is check-in at Bacalar 102 Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Bacalar 102 Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is Bacalar 102 Hotel located?

Situated in Bacalar, this hotel is within 1 mile (2 km) of Lake Bacalar, Polytechnic University of Bacalar and Ecopark Bacalar. Laguna Bacalar Ecological Park and Fort of San Felipe are also within 2 miles (3 km).

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Reviews

Bacalar 102 Hotel Reviews

7.8

Good

8.0

Cleanliness

6.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 187 reviews
Rating 8 - Good. 64 out of 187 reviews
Rating 6 - Okay. 29 out of 187 reviews
Rating 4 - Poor. 14 out of 187 reviews
Rating 2 - Terrible. 13 out of 187 reviews

Reviews

8/10 Good

Odalia

Liked: Staff & service, amenities, property conditions & facilities
The rooms are very small but convenient. The pool was relaxing. You need a vehicle if you stay there cause things are far
Stayed 1 night in Aug 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, cute small rooms with very comfortable beds
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, the rooms, the food
Stayed 4 nights in May 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are all great! They all go above and beyond to make your stay comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rustic stay. Wold recommend for bypasses
Stayed 1 night in Apr 2024

6/10 Okay

Martin

Liked: Amenities, property conditions & facilities
The only thing about is that doesn't have cable nether Netflix
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Away from lake
Stayed 1 night in Jul 2023

8/10 Good

Alexis

Liked: Staff & service
Disliked: Amenities
The staff was very friendly and helpful and the breakfast was included and very tasty. Our room was bare bones, the toilet didn't seem to work properly and we were kind of concerned the sheets hadn't been properly cleaned. Other than that, we'd recomdend this hostel still to anyone simply because of the friendliness of the staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Alfredo

Disliked: Staff & service, amenities, property conditions & facilities
THE PLACE IS IMPOSSIBLE TO FIND AT NIGHT BETWEEN THE UNLITE HIGH BUSHES; LOOKS LIKE A KIDNAPPING SET
Stayed 1 night in Nov 2022

6/10 Okay

Nayeli

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful property, sheets were always dirty getting clean towels seemed to always be an issue as well Jas having hot water in the room or water overall. Far from downtown, you have to get a cab leading to an over priced price.
Stayed 7 nights in Jun 2022

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities
Vacation Review Budget First off, we do like to take vacations that are “luxurious” but we also take a lot of low budget trips to go away more often and see new places. This review is a budget review 2 things matter most to us 1 cleanliness and 2 a pool We are content with a basic room as long as we have beds and a bathroom and they are clean (a TV is nice but we have devices to watch content on) Cleanliness rating 9 Room rating 5, the room with the sofa bed is too uncomfortable to sleep on and had weak water pressure and the AC leaked into the room, the rooms are small but that was expected. Room amenities, AC, TV Hotel/condo/VRBO rating 7 Amenities, pool Pool rating 10, good sun and shade as sun sets with warm water Staff rating 10 Restaurant rating/options, n/a Location to things, a lot close but has to be driven/taxi If you’re looking for budget, I would and wouldn’t recommend, if you need the sofa bed it’s impossible to sleep on If you can share a double or are single I’d go back This review does not take restaurant food in the consideration There are plenty of (excellent) options nearby in driving distance
Stayed 3 nights in May 2025

6/10 Okay

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No el agua estuvo muy fría. La coladera del baño tapada, se encharca el agua, le dieron mantenimiento y quedó igual, agua para los cuartos no la reparten a tiempo.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michi

Liked: Cleanliness, amenities, property conditions & facilities
Excelente habitación y servicio
Stayed 2 nights in Nov 2025

10/10 Excellent

Miguel Angel Villegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos que reservar en este hotel por emergencia, pero siempre el personal fue muy amable nos apoyaron en todo hasta nos coordinaron el Tour en la lancha. El hotel le está bastante limpio hay ciertas cosas que están cambiando o mejorando ya que hay una nueva administración según me comentaron la única cosa que vimos un poco mal fueron las camas al menos la cama que nos tocó. Estaba un poco vencida formándose un hoyo al centro de ahí el hotel estuvo todo muy bien bastante limpio, amables y si consideraría regresar en otra oportunidad
Stayed 3 nights in Jan 2026

6/10 Okay

cesar

Disliked: Amenities, property conditions & facilities
En primer lugar el hotel se encuentra a las afueras de Bacalar y no se detalla en su anuncio, le falta Mtto, no se acerca en nada las fotos a la realidad, la habitación que me tocó el techo se estaba cayendo, no hay iluminación para subir las escaleras, llevaba a personas mayores; mucho olor a humedad. Para una noche y si vienes cansado de manejar, dices…. Bueno va, pero en general si tienen mucho que trabajarle, imagino que de nuevo estaba súper.
Stayed 1 night in Dec 2025

8/10 Good

Jessy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La relación calidad-precio del lugar es excelente, cuartos cómodos, buenas instalaciones, trato amable. Lo único que sugeriría cuidar/cambiar es la regadera, ya que al no tener puerta corre riesgo de anegarse. Fuera de eso la verdad es que todo vale la pena. (Hasta brindan café y pan de cortesía por las mañanas)
Stayed 2 nights in Dec 2025

8/10 Good

Pedro Isai

Liked: Cleanliness, property conditions & facilities
Lo necesario para unas vacaciones de estancias cortas, personal amable y buena limpieza
Stayed 1 night in Dec 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Buena atención y bonito lugar!!
Stayed 1 night in Dec 2025

10/10 Excellent

Ismael Magallanes

Liked: Cleanliness, amenities, property conditions & facilities
Es un hotel sencillo y bonito, esta alejado del pueblo pero en auto no es ningun problema
Stayed 4 nights in Nov 2025

6/10 Okay

Guillermo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Alberca muy fría, poca iluminación en el baño, no sale casi agua caliente, techo pelados por la humedad
Stayed 2 nights in Nov 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Muy jueno
Stayed 3 nights in Oct 2025

10/10 Excellent

Margarita aurelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo los chicos muy amables y un cachorro super tierno y bien portado. Cumple con todo para pasarla a gusto.
Stayed 2 nights in Oct 2025

10/10 Excellent

Neyder Reymundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, buen servicio por parte la señorita de recepción muy amable y por parte de la señorita de limpieza siempre atenta.
Stayed 1 night in Oct 2025

8/10 Good

JOSE FERNANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta un poco escondido y para poder entrar la hierba de los vecinos estaba alta
Stayed 1 night in Sep 2025