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Reviews of Amata Lanna Chiang Mai One Member of The Secret Retreat

4 out of 5
Amata Lanna Chiang Mai One Member of The Secret Retreat
222/2 Chareonprathet Rd. T.Changklan, Chiang Mai, Chiang Mai

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 91 reviews" "
Rating 8 - Good. 27 out of 91 reviews" "
Rating 6 - Okay. 6 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Amenities
Property located in an area where you can walk to different local places.
Stayed 3 nights in Mar 2024
Response from Icey on 13 Mar,2024
Dear Peter, Thank you so much for taking time to share your stay with us. We glad to know you liked our place. All of us hope can have you to stay with us again and again. Wish you all the best.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special retreat
It’s a lovely place to stay comfortable, spa in bathroom, and a great breakfast. The swimming pool is also nice and the staff are Excellent
Stayed 1 night in Jan 2024
Response from Kanlaya on 16 Jan,2024
Dear Anthony, First of all, thank you very much for choose Amata Lanna Chiang Mai as your accommodation in Chiang Mai. We love to have you guys with us here. We also hope our property will be a small part of memorable of Chiang Mai. We are looking forward to welcoming you back with us again soon. Please enjoy your life and safe travels.

10/10 Excellent

Jane Gerard

Stayed 5 nights in Dec 2023
Response from Icey on 26 Jan,2024
Dear Jane,Thank you for your sharing, we really appreciated it. Allof us hope to have you to stay with us again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 senior golfers from Hong Kong, stayed 10 nights.
A very special antique and wooden boutique hotel with beautiful and quiet environment. Staffs were friendly and helpful with lots of smiles. We enjoyed the breakfast time there too. Many choices of food with unlimited supply.
Stayed 10 nights in Nov 2023
Response from Icey on 24 Nov,2023
Dear Sir,Thank you so much for your time and review. We happy to know you happy with us here, it's our target. All of us welcome you and your team back to with us again. Have a good day.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Beautiful little hotel. Everyone was friendly and attentive. We would definitely stay again!!!
Stayed 3 nights in Oct 2023
Response from Kanlaya on 25 Oct,2023
Dear Dawn, First and foremost, allow me to express our sincere gratitude for your kind patronage choosing to spending your value vacation trip with us The Amata Lanna Chiang Mai. My team and me appreciated for your kind review to our property and giving us high score here. We are still hope to have a second chance to welcoming you with us again.

10/10 Excellent

Eli

Travelled with partner
Liked: Cleanliness, property conditions & facilities
That was great staying there. It’s OK it’s not that great but it’s very convenient and clean. Thank you.
Stayed 1 night in Sep 2023
Response from Kanlaya on 13 Sept,2023
Dear Eli, First and foremost, allow me to express our sincere gratitude for your kind patronage choosing to spending your value vacation trip with us The Amata Lanna Chiang Mai. My team and me very appreciate your kind words that you are giving to us and thank you for share your memorable stay and giving us high score here. We are still hope to have a second chance to welcoming you with us again. Best regards,Amata Lanna Chiang Mai team,

10/10 Excellent

Sundaram

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a clean, enjoyable stay close to the lively night time markets in Chiang Mai. The decor for the rooms are based in traditional Thai style which elevates the experience. Rooms are clean and service from the staff is good. They speak clear English and I enjoyed my stay here
Stayed 3 nights in Jun 2023
Response from Kanlaya on 20 Aug,2023
Dear Sundaram, First and foremost, allow me to express our sincere gratitude for your kind patronage choosing to spending your value vacation trip with us The Amata Lanna Chiang Mai. I am very appreciate feedback to our service and all of our property detail that you mention here. Thank you again for you kind support to my team and me. We are hope to have a second chance to welcoming you back with us again. Best regards,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, ambience was impeccable and the breakfast was delicious. Would come back here when we return to Chiang Mai…
Stayed 3 nights in Jun 2023
Response from Icey on 7 Jun,2023
Dear Maria, we are so happy to know you have a great time with us, we really appreciated your review. Your happy stay is our target. All of us would like to have you to stay with us again and again. Have a great time in Thailand.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiang Mai Hotel
Wonderful staff; charming hotel; very accommodating.
Stayed 2 nights in Dec 2022
Response from Kanlaya on 2 Jan,2023
Dear James, Thank you so much for stay with us and shared your recent stay with us here. We all are very happy to be a part of your value vacation. Hope to have you have back again once you got a plan to visit Chiang Mai in your next trip. All of us are waiting for you here.

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing and comfortable
The retreat was an excellent place to stay. The staff was incredible, the grounds were gorgeous and the room was quite nice. It was a little farther walk then I expected (doable, but took 10-15 minutes to get anywhere) but that is my only slight complaint. And there were always taxis available on the street, so it really was not a problem.
Stayed 4 nights in Nov 2022
Response from Amata Lanna Team, Icey on 5 Dec,2022
Dear Jeff, Thank you so much for your review. We are really happy to know you had a great time with us here, we appreciated it. We all hope can have you back to stay with us again in the future.

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Stayed 3 nights in Sep 2022
Response from Icey on 8 Oct,2022
Thank you so much. We really appreciated it. Welcome back here again and again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The property is a historic old building in the older section of town which allows you to walk to many attractions. Room was really comfortable and the property was restored keeping the original structure while also ensuring that everything on site is up to a world class standard. We would not hesitate to book at the property again.
Stayed 2 nights in Nov 2020
Response from Kungkling on 25 Nov,2020
Dear Mr.David, First of all, thank you very much for choose to stay with us. We are very happy to know that you had enjoyed your stay with us and love our convenience location for commute to elsewhere in the Chiang Mai and happy with our facility. We are still hope to have a second opportunity to welcome you back again . Best regards, Anta Residence Team

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Icey on 7 Mar,2020
Thank you so much for your sweet experience sharing.

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020
Response from Icey on 7 Mar,2020
Thank you so much for your sweet experience sharing.

8/10 Good

Kah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love and shall recommend
I love this hotel. Superb friendly staffs who dealt with my endless questions. Great locality minutes walk to night bazaar and lots and lots of massage. Great breakfast and cheap meal at the hotel if u r too tir3d of walking as well. Has a clean pool tho we did t get to use it, personally due to all the talk abt virus in asia during the time of our stay. Love the cozy patio to sip our tea outside the room as well.Only let down was the ac was super loud on the last night but we didnt have a chance to inform the hotel.
Stayed 2 nights in Feb 2020
Response from Kanlaya S. on 13 Feb,2020
Dear Value guest , Thank you very much for choose to stay with us and shared your recent stay with us here. I and my team are very appreciated to know that you liked our authentic Thai's hospitality staff and love our hotel. I will definitely shared your comment to my staff for encourage them to keep doing a great job.We do apologize that our air condition was disturb your time we will find our what is the problem and will fix it immediately thank you very much for your feedback.We hope to have a chance to welcome you again . Best regards, Amata Lanna team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here so so much. The staff was so amazing and kind and everything was very clean. The setting was beautiful and felt like paradise. The breakfast was super delicious and I was so excited to eat it every morning. The location was perfect and we walked to Old City every day from the hotel. My boyfriend and I both talked about how we would definitely stay here again in the future. Thank you so much to everyone at Amata Lanna!!!
Stayed 4 nights in Jan 2020
Response from Kungkling on 24 Jan,2020
Dear Value Guest , Thank you very much for choose to stay with us and yet shared your recent stay with us here. I and my team are very appreciated to know that you liked our authentic Thai's hospitality staff and love our hotel design. I will definitely shared your comment to my staff for encourage them to keep doing a great job. We all are looking for a second opportunity to welcoming you back with us again soon. Best regards, Amata Lanna team

10/10 Excellent

Laura K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could go back!
Loved this place! Wonderful staff- so friendly, attentive, and genuine. Beautiful room and property. Great breakfast, nice pool (though a little too cold in December to swim!) Nice location away from the busy traffic of Old Quarter, but a nice walking distance from the action, and a short walk to the night market.
Stayed 5 nights in Dec 2019
Response from Kungkling on 15 Jan,2020
Dear Laura, Thank you very much for stay with us and shared your recent stay with us here. We all are lucky to have a chance to service you.We are happy to know that you liked our authentic Thai's hospitality staffIf and love our hotel love our Lanna culture.We are looking forward to have a second chance to welcoming you back with us again. Best regards, Amata Lanna Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden retreat in the city, an oasis of calm. Beautiful wood and lush greenery. The staff are amazing here
Stayed 3 nights in Dec 2019
Response from Kungkling on 15 Jan,2020
Dear Value guest, first of all, we would like to say thank you so much for sharing your nice experience with us in Amata Lanna Chiang Mai. We are so lucky to have you stay with us and have the chance to service you:) We love to share our hosipitality to our guest who is falling in love with Lanna culture. We cared a lot about our guests and we would spare no effort to make sure our guests have a comfortable stay with us. It would be lovely to see you back to Chiang Mai and visit us again! Best Regards, Amata Lanna Chiang Mai Team

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and relaxing. Best service ever!
The staff was the best ever and very attentive to us. The room was gorgeous. The only issue we encountered was a sewer smell in the room. The staff constantly burned incense for us and offered to change rooms which we appreciated.
Stayed 2 nights in Nov 2019
Response from Amata team. on 28 Mar,2020
Thank you so much for your sweet experience sharing.

6/10 Okay

Daniel

Liked: Staff & service, room comfort
Disliked: Cleanliness
Best service
Service was very good. As it is a small hotel the reception which is 24 hours is just a few steps away. So it's really convenient. Very friendly and helpful, best service. Tea and coffee served to the room anytime you need it. However hotel forgot to arrange pick up at airport though confirmed by email. There is construction ongoing so is dusty and noisy in the day. We had issues with smell in the room but they allowed us to switch room. Breakfast selection is from the same menu everyday so may be a bit boring if staying long.
Stayed 3 nights in Oct 2019
Response from Ford on 22 Nov,2019
Dear Mr. Daniel, Thank you very much for stay with us and gave us a nice review here. Despite, our staff is miss communicate your pick up service, I am so sorry to learning that and also I do apologize for the construction site nearby us which that disturb you. Allow me to inform you that the construction site is out of our control which is will working only in the day time, anyhow once again I am so sorry that you were disturbed from that site. I hope that these will not ruin your trust in our hospitality and we all hope to have a second chance to welcome you back with us again soon. Best regards, Ford

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amata Lanna is a wonderful boutique hotel that takes great care in all aspects of your stay. I really enjoyed mine. Everything was carefully prepared and well thought out- from the elephant-shaped soap in the bathroom to the delicious porridge offered at breakfast. I recommend it to everyone, especially couples, visiting Chiangmai
Stayed 3 nights in Oct 2019
Response from Ford on 24 Oct,2019
Dear Our valued guest, Thank you very much for your patronage us and your kind words. I and my team are very delighted to know that you had enjoyed and like your stay with us. This is such a great feedback for us which is definitely your feedback will be shared to all staff. If Chiang Mai is in your nest trip we all are looking for ward to have a second chance to welcoming you back with us again soon. Best regards, Ford Regional Management Guest Experience Manager

10/10 Excellent

Dror

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
We had an amazing stay at the Amata Lanna. Ford and the stuff at the hotel made us feel at home from the moment we arrived until we left. Breakfast was excellent. We were sorry to leave...
Stayed 5 nights in Aug 2019
Response from Ford on 14 Aug,2019
Dear Mr. Dror, Allow me to express my sincere gratitude to you for shared your recent stay with us here and choose to stay with us. We are very enjoyed to service you and your family during your stay with us, especially your little monkey. We all are hope to having you with us again soon. Best regards, Ford

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, great hosts, perfect location!
This hotel is amazing. Small, with beautiful grounds, and wonderful teak-accented rooms. Everything was perfect. The location meant overall quiet (some traffic noise, but it quickly blends into the sounds of the fountains...), but easy walks to tons of stuff, including Ping River and the eastern part of the old town. We absolutely loved our three-day stay. Breakfasts are amazing, and everyone who works there was incredible. Stay here!!!
Stayed 3 nights in Jul 2019
Response from Ford on 4 Aug,2019
Dear Mr. Christopher, First of all, thank you very much for choose to stay with us during your 3 days in Chiang Mai. On behalf of, Amata Lanna's staff I am very happy to learn that you had enjoyed and love your recent stay with us and yet shared your thought here with all the fellow travelers. We are very happy to having you with us. If Chiang Mai is in your destination list we all are expect to see you again. Best regards, Ford Regional Management Guest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Ford on 3 Aug,2019
Thank you very much for take your time to rate us here in Expedia review community.

8/10 Good

Cheung kin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good to excellent
Stayed 1 night in Jul 2019
Response from Ford on 19 Jul,2019
Dear Cheung Kin, Thank you very much for stay with us and yet shared your thought here.

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Ford on 26 May,2019
Dear Valued guest, Thank you very much for rate us and stay with us.

10/10 Excellent

wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Ford on 28 Apr,2019
Thank you very much for rate us at 10.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel that gave us a sense of seclusion while not being too far from the Old City. We enjoyed starting off each morning with their delicious made-to-order breakfast and appreciated the staff's help arranging a couple of impromptu excursions. The staff was very attentive and could not have been nicer throughout our entire 5 night stay. Our room was spacious, but was starting to show need for attention (particularly the tiles in the bathroom). We often opted for tuk tuks or hired cars to get to attractions or the Old City, because it is a bit of a walk to reach most places. That aside, we very much enjoyed our stay here because it provided a safe, quiet, and charming place to recharge each night.
Stayed 5 nights in Nov 2018
Response from Amata Lanna Chiangmai on 18 Mar,2019
Thank you very much for stay with us and score us here. Our staff was very happy to service you. We hope to have a chance to welcoming you back with us again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Chiang Mai Retreat
Service was excellent. Most employees spoke good English and all we're very friendly and eager to help. The rooms are beautiful with 100+ yr old teak wood. Only minor complaint was that the mattresses are a little on the firm side but my wife and I still slept very comfortably. 5/5 stars.
Stayed 2 nights in Jan 2019
Response from Ford on 17 Jan,2019
Dear Mr. Paul, Warmest greetings from The Amata Lanna Chiang Mai. Thank you very much for your kind patronage and gave us such a good review here. We very appreciated to know that you enjoyed your stay. We hope to have a chance to welcome you back with us again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Ford on 16 Jan,2019
Thank you very much for stay with us and score us here. We hope to have a chance to welcoming you back with us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little hotel - walking distance to all the sites. Great team of staff who were very helpful. Would definitely return.
Stayed 3 nights in Dec 2018
Response from Ford on 4 Jan,2019
Dear Our Valued Guest, Thank you very much for your kind words here, all of us are very appreciated to hear that. If Chiang Mai is in your destination list please visit us again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great first night in Thailand here. Would definitely recommend if looking for a lower cost option that's authentic with great staff.
Stayed 1 night in Dec 2018
Response from Pon on 19 Dec,2018
Thank you very much,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort but most impressive with the staff. All staff from front desk to housekeeping were attentive & super efficient & genuinely interested in responding to your needs. Front receptionist was polite & efficient & helped with every lrequest quickly. Would highly recommend resort especially due to your staff
Stayed 1 night in Nov 2018
Response from Fah on 1 Dec,2018
Thank you very much for your feedback. We are happy to hear that you were enjoyed to stay with us. We look forward to see you next trip.

10/10 Excellent

Amanda, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel nestled close to the Night Market in quiet haven
Stayed 3 nights in Dec 2017
Response from Amata Lanna Chiang Mai Team on 29 Dec,2017
Dear Amanda, Thanks for staying with us. We appreciate your feedback! We look forward to see you on your next trip to Chiang Mai! Best regards, Amata Lanna Jangmuang Team

6/10 Okay

May

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One-time Chiang Mai Boutique Hotel Experience Only
Pros: very small hotel with 12 rooms only. Property is well maintained and decorated. Good quality breakfast, and I'd say the best time during our stay at this place was the breakfast time. Short walking distance to the night market. Cons: limited common area and privacy. We had three rooms on the ground floor facing the pool. We went out after checking in and when we return, we noticed someone came into the room and turned A/C and lights off, and moved our luggage. After checking with front desk staff, they said they would go into the room and apply bug spray each night when guests are not there. I would appreciate their heads up during check in as we felt strange and being watched. In addition, the use of common area table was limited. They said we have to go into the room and eat our stuff. They charge us 60 baht (2USD) for a small jar of ice. We wanted to borrow a knife to cut fruits, and they refused to lend us as the owner afraid to loose them. No scale provided to weigh luggage. All I can say that my overall experience was more like staying at someone's living room. I don't see any "hotel" level customer services provided.

6/10 Okay

May, Seattle, Washington

Liked: Property conditions & facilities
Disliked: Staff & service
One-time only Chiang Mai Style Boutique Experience
Pros: The hotel has 12 rooms and a small swimming pool. It's relaxing and small common area was well maintained. Breakfast was served in the common area everyone and made to order which was nice. The owner who also is the chef cook great food. The best part of the hotel stay was the breakfast time. Cons: Hotel runs like a family business. I felt I had no privacy and being monitored all the time. We had three rooms reserved on the ground floor. We checked in and went out for dinner. coming back, we noticed someone came into our rooms as luggages moved around. We asked the front desk, and their response was their staff would come in if we are not there (w/o notice) to turn off the lights and AC off and apply bug spray. It was totally strange to us that we anticipate some prior communications if they respect our safety and privacy. Rather than calling this place hotel, I rather say it's more like someone's house. To me, the common area was only for the look and not for guests to use. A glass of Ice costs us 60 Bhat (almost $2). No weight scale available. I was going to borrow a knife to cut fruits we bought, and they said they can't lent it because the owner didn't want to. Front desk staff were nice but there aren't much they can offer, and this place will remain as a family run 2-star guest house. I wouldn't call this is a hotel.

6/10 Okay

renata, miami

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cozy hotel, not many amenities but well located
Rooms are arranged around a small pool where breakfast is served. No other common areas. Rooms are clean and fairly spacious but dark and with heavy furniture. Sheets and towels are in desperate need of an upgrade- Two sets off sheets had holes and towels were really rough. Staff was very friendly and The stay felt very homey. They were very accommodating on a late checkout and, despite their English not being too good, they were very helpful. Breakfast around the pool was very good. Good value for the money based on location.

10/10 Excellent

Sherman, usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent.
Great experience. From the time I was booked in until time I checked out I was treated like royalty.

10/10 Excellent

Man Yuk, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel for relax in Chiang Mai
It is a very beautiful and relax hotel for three of us! The hotel arranged triple beds for us before we request!! They are absolutely thoughtful~! We are very appreciated their arrangement!!! For the location, it is nearby lots of massage and spa, also we only take 10 mins for walking to the Night Bazaar market!!!Also, It is nearby the "ART in Paradise" for the 3-D Museum! It is very convenient. On the other hand, the hotel is made from wood. We really like to wooden smell when we just opened the room door! Smell made us feeling so relax and natural in these 3 days~! For the breakfast, I must put a Five stars for their food~! I love the Fresh Mixed Fruits that their provided and we ate our breakfast in the pool side. So relax! They provided us the seasonal mixed fruits and a bits different in everyday~! Especially, We got a surprised in our Room, there is a Jacuzzi in the bath room!!Moreover, the hotel is nearby a supermarket, just need 10 mins to walk to there! Thanks for the owner to provide us this information. Finally, we bought some local fruits there~! All the staff and the owner are very friendly and we love their smile very much! We appreciate the special Chiang Mai Local morning breakfast made by the owner! We must miss the tastes, the staff and the room in Chiang Mai! We are highly suggested traveler to stay in this hotel to have a relax and comfortable Chiang Mai Travel experience!

8/10 Good

Amelia, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private Lanna Style Accomodation
If you are in this area of Chiang Mai I would definitely recommend staying here. The staff are very nice and friendly, rooms are large and beautifully decorated in the 'Lana' style. Breakfast was nice and we received fruit platters when we went for a swim. Not many people staying there last week, felt like we had the place to ourself! Hotel is in easy walking distance to the night bazaar, bars and dining options. Great massage shop a few doors down and French bakery on the corner. Only minor faults in the room (plug didn't close in spa bath) etc One tip: Don't book tours or a taxi through these guys - you will be paying a lot more than you should. Overall - I would stay here again when visiting Chiang Mai - Thank You Amata Lanna

6/10 Okay

Verified traveller

Liked: Staff & service
Small hotel with very small swimming pool
I booked the hotel on the internet and when I got there I was surprised at how small the area was. Room was pretty and the bathroom large. The hotel located in an area with no view. I didn't see anyone else there when I checked in and when I returned twice. I ended up staying with friends rather the the hotel. If you want a hotel with many guests I think this hotel not for you for I was there during Songkran and that is peak travel time. Didn't eat breakfast so can evaluate.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
The hotel is absolutely beautiful. The staff was incredibly helpful and nice. The rooms are spacious and stunning. Breakfast is served by the pool each morning, cooked to order and delicious. The hotel is close to the road but you never notice it because of all the beautiful landscaping.

8/10 Good

Patrick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel
stay in this nice small boutique hotel for 5 nights. good location, not too far from the old city....very close to the night market. Excellent breakfast and we had mango with sticky rice every morning........staff are nice especially Nat.....who transferred us to airport and we then found he was the hotel owner's son.....wish they keep on the quality and service !! will stay there again next time

6/10 Okay

Mo, Los Angeles

Liked: Cleanliness
Disliked: Staff & service
Pretty hotel but difficult communication
I travel a bit and rely heavily on reviews. Although I loved Chang Mai, I did not feel very comfortable in this hotel. On the first day I asked the receptionist where I could buy train tickets and when they departed to Bangkok. She shrugged that she did not know and I would have to travel to the train station to find out. As I walked around the town I realized there were several agencies and kiosks that sold train tickets. Later in the week I accidentally stubbed my toe on a piece of furniture late at night. I did not realize it until a little later but I was bleeding pretty badly and I got some blood on the sheets of the bed. I was also in extreme pain. The next morning I tried to explain this to the receptionist but she did not understand a thing. Later that day I looked in the medicine cabinet of the hotel for Band-Aids and other supplies. The box was empty and I showed it to the receptionist asking if she had more. She just shook her head, said no and ran away. The hotel though certainly managed to charge me for the sheets as I checked out, handing me a piece of paper with a bunch of numbers for a hefty amount. I also did not like that the car they called for me to take to the airport was double the price of the taxi I had taken to the hotel. It was obviously a known friend as the receptionist had a conversation with the driver as I sat in the car waiting. The room itself was noisy with lots of street light as the hotel sits on a busy street.

8/10 Good

Rambo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent B & B Close to Night Bazaar & Riverside
Beautiful setting and grounds/garden/pool. The pool was too cold for us so didn't use. Might be an idea to have loungers in the sun, it would make it more comfortable to sit outside, especially if you don't have a private terrace. Excellent value for money.

8/10 Good

Sandra

Liked: Staff & service, room comfort

10/10 Excellent

BobR, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Holtel
Stayed 4 nights during the Festival of Light 2014. An oasis of calm inside the hotel, I couldn't fault the hotel or staff who were extremely helpful We had a beautiful room overlooking the pool and courtyard.

8/10 Good

John, Gold Coast, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Anusan Night Market
Overall a very tidy boutique hotel, in the Lanna style on Northern Thailand. Room size was good with a small settee, and lounge chair on balcony overlooking the pool. Bed was a 4 poster with canopy, and very comfortable. Bathroom included a spa bath, and was well decorated with a wall motif in sandstone. Fresh red roses, white roses, and orchids were in the room at various times during our stay. Breakfast supplied, and consisted of the usual bacon & eggs, toast, plus a selection of fresh fruits. We had an extended stay, and were also provided with a choice of Thai "porridge", (a light, mildly spicy soup with rice, and either pork or prawn. Another alternative was fried rice with prawns, and 2 eggs. Tea and coffee were refilled on request. Situated a short walk from Anusan Night Market, which I think is one of the better markets, without being over crowded. Two fresh seafood restaurants are there, and live seafood is available for BBQ or Thai cooking. Across the road from Amata Lanna hotel, in the Ping Nakara Boutique hotel, very much a 5 star, however they have a beautiful little patisserie at the rear on the river bank. A great spot to have lunch or High Tea. (very popular with the well to do locals). Can recommend it, but priced accordingly, not your cheap feed. Overall a good experience, and the staff were very friendly. 2 criticisms. Our air conditioner was reasonably noisy, so that we turned it off at night, and the 50 Baht charge per page for printing - Highway Robbery.

10/10 Excellent

Thong, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy Lanna Style Hotel
Truly enjoyed the warm and cosy ambience of Amata Lanna hotel. The hospitality shown by the hotel personnel made us feel very welcome and they attentively took note of our needs and tried to oblige whenever they could. Rooms and surroundings were well maintained and very clean. Our family will not hesitate to stay in Amata Lanna again should we return to visit Chiang Mai. Thanks to Amata for making our holiday a memorable one.

8/10 Good

AZ, LA

Liked: Cleanliness, staff & service, room comfort
Tiki art hotel
Nice hotel. Wonderful lady runs it. Smells like old wood in the room. Boutique home feel if you're on a budget