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Mercure Chiang Mai

3.5 star property
Pet-friendly hotel connected to a shopping centre in Chiang Mai with free parking

Choose dates to view prices

Mercure Chiang Mai offers a peaceful escape in the city center. Guests can book spa treatments, enjoy diverse dishes at Citrus restaurant, and relax by the outdoor pool or scenic terrace. The hotel provides free in-room WiFi and hosts a daily manager's reception.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
The current price is S$66
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Hairdryer
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 1 Double Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Premium bedding
Blackout curtains
Private bathroom
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Blackout drapes/curtains
Premium bedding
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200

What's nearby

  • Chiang Mai Rajabhat University - 7 min walk - 0.6 km
  • Tha Phae Gate - 2 min drive - 1.9 km
  • Wat Phra Singh - 3 min drive - 1.9 km
  • Nimman Road - 3 min drive - 1.9 km
  • Chiang Mai Night Bazaar - 4 min drive - 2.7 km

Getting around

  • Chiang Mai Railway Station - 13 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 21 min drive

Restaurants

  • ‪Salad Terrace - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ (Siphing Noodle) - ‬2 min walk
  • ‪Café Amazon ถนนช้างเผือก - ‬1 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬1 min walk
  • ‪สเต็กคำโต | STEAK KUMTO - ‬2 min walk

About this property

Mercure Chiang Mai

Hotel near Tha Phae Gate
Located close to Wat Phra Singh, Mercure Chiang Mai provides an airport shuttle, a poolside bar and a corner/local shop. Treat yourself to a massage or other spa services. The on-site restaurant, Citrus, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a free daily manager's reception and a terrace.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire
  • Motorhome/coach/lorry parking, babysitting (surcharge) and tour/ticket information
Room features
All 159 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks such as free WiFi and desk chairs.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LED TVs with cable channels
  • Fridges, free infant beds and electric kettles

Similar properties

2 restaurants, breakfast, lunch, dinner served; international cuisine

Centara Riverside Hotel Chiang Mai

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.4 out of 10, Very good, 839 reviews
Centara Riverside Hotel Chiang Mai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 6 AM to 6 PM on request
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 250 for adults and THB 125 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,889 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of THB 400 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 600.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 250 for adults and from THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

Does Mercure Chiang Mai have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Mercure Chiang Mai?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Mercure Chiang Mai on 23 Nov, 2025 start from S$65.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Chiang Mai pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of THB 400 per pet, per night.

How much is parking at Mercure Chiang Mai?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Mercure Chiang Mai?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Mercure Chiang Mai?

Checkout is at noon.

Does Mercure Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM-6 PM on request. A fee of THB 200 per person applies.

Where is Mercure Chiang Mai located?

Located in Chang Phueak, this hotel is within 1 mile (2 km) of Chiang Mai Rajabhat University, Chiang Mai University and Wat Phra Singh. Chiang Mai Night Bazaar and Tha Phae Gate are also within 3 miles (5 km).

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Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 354 reviews
Rating 8 - Good. 167 out of 354 reviews
Rating 6 - Okay. 71 out of 354 reviews
Rating 4 - Poor. 16 out of 354 reviews
Rating 2 - Terrible. 13 out of 354 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 3 nights in Nov 2024

8/10 Good

Briana

Liked: Cleanliness, amenities
This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Stayed 5 nights in Nov 2024

6/10 Okay

Changae

Liked: Staff & service, property conditions & facilities, room comfort
에어컨 환기 냉장고 소리가 너무 커서 잠자다가 깰. 정도예요
Stayed 8 nights in Jan 2025

8/10 Good

NAMHO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
広々の部屋とシャンマイ 市内アクセス便利 プールあるので体のリラックス出来る
Stayed 2 nights in Jun 2024

8/10 Good

Ong

Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Sindsyg god oplevelse, prisen taget i betragtning. Fungeret så fint i en dobbeltseng med 2 børn og 2 voksen. Godt pool område. Service helt i top, alle var venlige og mangler der noget så kol de med det.
Stayed 5 nights in Jan 2024

6/10 Okay

Praksha

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Wouldn’t stay here again

Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023

10/10 Excellent

Akira

Liked: Cleanliness, staff & service
建物が古いせいか、排水が溜まって流れるのが遅く、シャワーしていたら、排水で足が埋まる。 その他は、清潔で、快適、朝食も色々あってたのしかったし、現地ツアーの集合場所がホテルだったので楽だった。隣にスーパーがあって、夜遅くまでやっているし、近くには大きな市場があり、現地の食べ物をいっぱい売っている。
Stayed 2 nights in Nov 2023

10/10 Excellent

masanobu

Liked: Cleanliness, staff & service, amenities
一人旅で利用しましたが、周辺に一人でも入れそうなレストラン、バーが少なかったです
Stayed 1 night in Nov 2023

6/10 Okay

TAKASHI

Liked: Staff & service
Disliked: Room comfort

古い古い古い

とにかく全体的な設備が古すぎる。シャワーの水圧は弱いしバスルームに換気扇がないのが驚いた。全体的に客室内の改装をした方が良い。人的サービスはとても良いのに…
Stayed 3 nights in Jul 2023

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'Hotel est tout près de la vielle ville, à 800 mètres c'est très pratique.
Stayed 3 nights in Jan 2023

4/10 Poor

Thierry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Auf keinen Fall 4-Star würdig! Kein Safe im Zimmer, primitive Sanitäreinrichtungen, Frühstück dürftig und langweilig, warschl. keine Renovierung seit den 1980s. Personal ist aber freundlich.

8/10 Good

Michael Peter

Liked: Cleanliness, staff & service
Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Stayed 2 nights in May 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming staff every time we stay here.
Stayed 2 nights in Mar 2022

8/10 Good

Ulrich

Liked: Cleanliness, staff & service
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Stayed 3 nights in Mar 2022

10/10 Excellent

JAEHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 스태프

방이 정말 넓었고 불편함이 없었습니다. 스태프들이 친절하게 잘 해주셔서 덕분에 편하게 지냈습니다.
Stayed 28 nights in Mar 2021

8/10 Good

HIROTOMO

古いが泊まるだけなら充分

古さは否めませんが、価格を考えると妥当です。部屋は広いです。
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Staff & service

サービスは良かったが、設備が古い

チェックイン、朝食の案内等、滞在する上でのサービスは礼儀正しく良好。部屋の設備が老朽化しており、壁、床が薄い。会話までは聞こえないが足音や荷物を引き摺る音が直接聞こえてしまう。
Stayed 1 night in Oct 2020

10/10 Excellent

mandi0409, タイ

Liked: Cleanliness, staff & service, amenities
有料で良いので歯ブラシ、ひげ剃りを置いて欲しい
Stayed 2 nights in Oct 2020

6/10 Okay

Kanchana

Liked: Cleanliness

New normal travel

โรงแรมเก่าควรต้องปรับปรุง ความสะอาดยังรับได้ อาหารเช้าช่วง covid19 ไม่มีอะไรให้เลือกมาก ไม่คุ้มค่าราคา
Stayed 1 night in Jul 2020

6/10 Okay

Preecha

Liked: Cleanliness

Trip ไว้พระ

เงียบเหงา เก่ามาก ควรจะปรับปรุง สะอาด ช่วง covid19 ไม่ค่อยมี facility ลอบบี้ไม่เปิดแอร์ อาหารเช้าไม่มีอะไรเลย ไม่คุ้มราคา
Stayed 1 night in Jul 2020

6/10 Okay

Kanchana

Trip during covid19

โรงแรมค่อนข้างจะเก่ามาก ควรต้องปรับปรุง แต่ความสะอาดยังใช้ได้ เนื่องจากเป็นช่วง covid19 โรงแรมจึงเงียบเหงา ลอบบี้ก็ไม่เปิดเครื่องปรับอากาศ คงจะประหยัด อาหารเช้าช่วงนี้ก็ไม่มีอะไรให้เลือกมาก
Stayed 1 night in Jul 2020

6/10 Okay

Richard, London UK

Liked: Staff & service
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良いホテルです

受付もレストランもフレンドリーで快適でした。 部屋は清潔で食事は美味しいです。
Stayed 2 nights in Nov 2019

10/10 Excellent

MercureChiangMa, Chiang Mia Thailand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help
Stayed 13 nights in Dec 2019