Lunch and dinner served, Japanese cuisine
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Reviews of Haikin Ryokan

3.5 out of 5
Haikin Ryokan
142-144 Wua Lai Road, Hai Ya, Muang, Chiang Mai

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 38 reviews" "
Rating 8 - Good. 11 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like Japan. Very very close to the night market.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The reason to stay was for the bath. The large bath was not full enough to have the jet to work. Terrible noise. I couldn't stay and had to go back to my room to shower only. The room tub was also leaking so couldn't soak there either. Need fixing.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel staff has good service mind, however, some part in the room is not so complete.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Close to 7-11 and airport. Nice staff. Cute hotel and room. Just like we live in Japan.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We needed a hotel close to the airport and decided on this one. The facility is nice, I just can't put excellent. Our room's air wasn't cold and it didn't have a window. The bed was comfortable and the staff was nice. Overall, it was 'okay'.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
แย่มากๆ If you looking for onsen DON'T choose here
ถ้าจะนอนโรงแรมสไตล์ญี่ปุ่น แช่ออนเซ็น แนะนำจองที่อื่นค่ะ ที่นี่แย่มากๆ เราไปแล้วเจอยูกาตะเย็บผิดด้าน ทำให้ผูกไม่ได้ ผูกแล้วแหวกกลาง บอกพนักงาน เขาตอบกลับนิ่งๆว่า อ่อ เย็บผิด จนเราต้องย้ำขอตัวใหม่อีกถึงจะได้ น้ำเย็น ไม่มีอ่างไหนเป็นน้ำร้อนเลย มีเศษฝุ่นสกปรกอยู่ในอ่างด้วย ล็อกเกอร์ไม่มีกุญแจหรืออะไรล็อกเลย ที่สำคัญสุดคือ เจอตะปูขึ้นสนิม โอกาสเหยียบด้วยเท้าเปล่ามากเพราะเป็นห้องอาบน้ำ บอกพนง.แล้วก็ทำเฉยๆ ------ Hotel location is OK not far from airport and that's it. Breakfast is so so. Staff attitude and service almost bad could tell I feel like I was neglected. If you looking for good experience for Japanese onsen DO NOT choose this property. This is the worst onsen and ryokan experience in my life !! While you book a hotel with Japanese atmosphere with onsen, you will expect a hot bath. But when I go for that all onsen is COLD and many dust in all bathtub. Yukata (Bathrobe) cold not tie properly because it sew in the wrong way. I told staff they just said "Yes, It is sew in wrong way" and do nothing. I have to resist to get new one. Locker in onsen don't have a key or lock properly and have a rust nail on the floor! I could not imagine when people come for onsen, they could step on it with bear foot. When I inform the staff at reception, he just listen and no action again. I end up filling up bath tub in my room which is not what I expect for onsen at all. It was really bad hotel and not worth the money at all. Please find other hotel instead for your trip.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located on the outskirts of the south wall of old city it was a good location for us. Room was really clean and staff was super friendly. Only downside I found the bed to be a bit hard but that’s just a personal preference! We enjoyed our stay here. Would return
Stayed 3 nights in May 2018
Response from HaikinRyokan on 1 Jun,2018
thank you so much for stayed with us

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Haikin Ryokan!
Small but mighty boutique hotel. We stayed here with our two kids (ages 6 and 4) and we booked the family room with the bunk bed. The staff went out of their way to may sure we felt welcome. We opted for breakfast every morning and it did not disappoint. A home style cooked Japanese breakfast was delicious. On saturday njghts, the parking lot is joined with the Wualai street market (which is actually recommended online) and is pretty convenient that it’s within walking distance. The owner sets up the parking lot area with tables and chairs and invites his guests to hangout outside with him and the staff. The hotel is a good trek from the old city but GRAB is so cheap, you can take one to and from. If you’re looking for great customer service stay here!
Response from HaikinRyokan on 26 Apr,2018
Thank you for Stayed with us

2/10 Terrible

Agnese, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Failed on basics
Hotel was clean and staff were kind and helpful. However the room was not cleaned once during our 3 day stay which mean piles of rubbish next to overflowing tiny hotel room bin and smelly towels. We even tried the “clean my room” sign to no effect. The fire alarm started beeping in the middle of the third night so we got no sleep on our last night.
Stayed 3 nights in Feb 2018
Response from kung on 13 Mar,2018
Thanks for your review.

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel just outside of the Old City
Haikin Ryokan is a wonderful antidote to the usual hotels in Chiang Mai with it's Japanese theme. Their ofuro baths are a very nice addition to the hotel and the rooms are clean and spacious. The rooms facing the main road are a bit noisy but they kindly moved me to one facing the courtyard and that was much better. The staff are incredibly helpful and kind and went out of their way to make my stay a very pleasant one!
Stayed 2 nights in Jan 2018
Response from Tanya on 30 Jan,2018
Thank you so much for your review, hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, highly recommend!
This is a very lovely Japanese style hotel with huge rooms, extremely clean, very comfortable. Tea, coffee and fruit are available all day in their large and comfortable lounge. They also have some sort of traditional Japanese bathing facilities, I think sort of like a spa, but we didn't use them. The location is very convenient, just south of the walls of the old city, with easy access to taxi/uber, etc. Best of all, the staff at the Haikin Ryokan were absolutely wonderful. They graciously accommodated both our very early arrival and our very late departure. When we told them at check in that we had an early tour the next morning, they prepared wonderful boxed breakfasts ahead of time for us and left them in the refrigerator for us to take with us - with super tasty sandwiches, milk, and juice. On our day of check out, when we returned from our Elephant tour at 5:00pm to collect our bags they even offered that we could shower again in our same room if we wanted to. I don't think I've ever been treated so kindly.
Stayed 1 night in Dec 2017
Response from Tanya on 12 Jan,2018
Thank you so much for your kind and lovely comment we hope you have a wonderful trip in Chiangmai and have a pleasant stay with us. Also hope you will come back to stay with us again soon. Tanya and Haikin Team

10/10 Excellent

William, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas at Haikin Ryokan
My initial room was relatively cramped so I asked if I could upgrade after the first night. Nut, the owner, graciously let me stay in his family quarters free of charge for the rest of the trip. Tanya, the manager, also did a nice job.
Stayed 6 nights in Dec 2017
Response from Tanya on 7 Jan,2018
Thank you so much for your review, we hope you have a pleasant stay with us. We hope to see you again soon.

10/10 Excellent

Evelyn, Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
This hotel is so nice! It's a nice stroll to the old city center or a quick tuk tuk ride. Everything is very clean and quiet in this hotel. I love the traditional Japanese style of the hotel. The staff is extremely nice and there's even a friendly dog that lives there! They serve a traditional Japanese breakfast every morning and if you are not a fish person like me, they're kind enough to make you a delicious omelet.
Stayed 3 nights in Nov 2017
Response from Tanya and Haikin Team on 8 Dec,2017
Dear Mrs.Evelyn, Thank you so much for you kind support and good comment, we're appreciate that. Hope you have a great time in Thailand and wish you will come back to stay with us again soon. Best regards,

10/10 Excellent

Lyubov, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional!!!
If there were option ti give 10, I would of. We've stayed in this hotel for a week. I felt like I am staying in my friends house. The staff are so welcoming, helpful and friendly that I even can't find the right words to describe. Not all of them speak English, but somehow we did not have any problems with communication. Location is greate, 5-7 min walk to Old city. Breakfast is amazing, fresh cooked , Japanese style, taste delicious! Very clean room and amenities. I liked everything about this hotel. Staff, room, sauna , food... It suited me very well. Minimalistic, Japanise style, comfortable, room has everything you need but nothing extra. Very functional. If you are looking for extra soft bed with twenty of pillows and chocolate on it, than this hotel is not for you. But if you want to feel welcome and see a real smile when you come in - enjoy the stay there as much as I did. Thank you
Stayed 7 nights in Oct 2017
Response from Tanya on 17 Nov,2017
Dear Mrs.Lyubov, Thank you so much for you kind compliment with good feed back. We're so happy to heard that you enjoy to stay with us. We hope to see you again in nearly future. Thank you to be our lovely guests. Regards, Haikin Ryokan Team

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
Our stay at Haikin Ryokan was so wonderful! All the hotel stuffs are so kind and breakfast was excellent! We were so happy and will choose this hotel again if I have chance to go to Chiang Mai again! Thanks for the wonderful time!!
Stayed 3 nights in Oct 2017
Thank you so much for your compliment, we hope you will come back and stay with us again.

10/10 Excellent

Khongka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was excellent. But the room is too tight especially dressing table, no light. Bathroom has no boundary between shower and toilet so it wet all over the floor when you take shower. The location was perfect for night shopping on Saturday in wailai
Stayed 2 nights in Sep 2017
Thank you so much for your comment, we will bring up and try to improve as your recommend. Hope you come back and stay with us again. Tanya

10/10 Excellent

Soh, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location in front Saturday night market. Clean hotel , beautiful room but no elevator
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Couldn't have possibly been a better experience. You're right in the middle of everything, the room was super clean, they had awesome breakfast, incredible staff, really was just perfect.

10/10 Excellent

ARIYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place
Great location right in the middle of Saturday night walking street, convenience to and from Chiang Mai airport, walking distance to the famous silver temple Wat Sri Suphan and Wat Muen San. Provide a relaxing onsen while staying and great freshness rooftop garden in the morning. Spacious room with lovely Japanese decor and nice bathtub. Best of all love the delicious Japanese breakfast meal. Worth staying for going around the old city of Chiang Mai.

8/10 Good

NOPPORN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
建物の外観は素敵なデザインです。立地も悪くありません。日本風の大浴場やサウナルームなどもあって良いのですが・・・・ただ、部屋が狭く窓がない点や、大浴場の内装が暗い点は良くないです。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โรงแรมอยู่กลางถนน เดินทางสะดวก พนักงานบริการดีมาก อาหารประทับใจ
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
อาหารเช้าได้เยอะและอร่อย ออนเซ็นสะอาด และสิ่งอำนวยความสะดวกครบครัน
Stayed 2 nights in May 2019

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities
โรงแรมสไตล์ญี่ปุ่นที่ถนนวัวลาย มีออนเซนให้ด้วย เดินชิว ๆ บนถนนคนเดินในคืนวันเสาร์ ไม่ต้องเสียเวลาเดินทางไปไหนไกล ตัวโรงแรมเองมีอาหารอร่อยในราคาย่อมเยาว์ กลางคืนนั่งจิบเบียร์ฟังเพลงเพลิน ๆ โรงแรมสะอาดและเงียบดี สามารถเดินไปวัดพระสิงห์สบาย ๆ
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくりしたい旅行にお勧めです
日本の温泉旅館をモデルにしたホテルで、部屋も日本風の作りで深い木製の風呂や大浴場があり、リラックス出来ます。 ちょっと旧市街から離れていますが、徒歩圏内です。 朝ごはんが日本食ですが、ビュッフェではなく親子丼なので、あまり期待しないほうが良いです。 価格も手ごろななので、ゆっくりしたい人にはお勧めです。
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Piccolo hotel in Chiang Mai
Hotel fuori dalle mura della città ma comunque poco distante, la Chiang Mai gate si raggiunge a piedi in pochi minuti. Personale molto gentile. Colazione orientale abbondante. Stanza da 4 non grandissima e con finestra piccola. Fastidioso odore dal bagno. Ma comunque un ottimo soggiorno.
Stayed 3 nights in Aug 2018

10/10 Excellent

kaew, bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
โรงแรมบนถนนวัวลาย
มาวันเสาร์พักที่นี่อยู่บนถนนวัวลายเลย ที่พักแบบญี่ปุ่น อาหารเช้าแบบญี่ปุ่น เสียอย่างเดียวหมอนแบนไปหน่อยนอนไม่สบาย
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
รีวิว
พนักงานดีสไตล์รรน่ารักดีแต่ออนเซ็นไม่มีคนดูแลขวดแชมพูที่ลูกค้าคนเก่าใช้ของเมื่อวานยังอยู่ แมลงสาปที่ตายข้างบ่อก็ยังอยู่ ทำให้รู้สึกว่าออนเซ็นไม่สะอาด โซนเปลี่ยนเสื้อผ้าแต่งหน้าไม่มีพัดลม
Stayed 1 night in Jun 2018

8/10 Good

Cheuk Shan

Liked: Staff & service, room comfort
服務還可以, 清潔有待改善
好多插頭供應, 但竟然同時開水煲同风筒跳晒制, 雖然有即時換房, 不過另一間房間的清潔度很差而有狗毛在床上。温泉由共用改為私人, 但時段很少只有6-10PM, 水温也不夠熱, 因為當天被安排到男場, 雖是私人但男廁內有股尿"壓"味非常難受。還是建議增加水温, 把男厠清潔得好D及增長時間。 在前台問路時, 似乎服務生雖然都熱心協助, 但對於附近的東西(如找換店)還是不太了解。 如果選擇入住, 我都建議是星期六/日, 因為夜市就在樓下, 非常方便。
Stayed 1 night in Mar 2018
Response from kung on 13 Mar,2018
Thank you very much for your review.

10/10 Excellent

SHUK LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨有禮的日式旅店
員工很有禮貌，早餐是日式早餐是吃飯的7:30開始，環境很舒適很乾淨，房間是沒窗的，洗澡的地方一沖涼會成個廁所都濕哂，但房間很靜，每晚都好好睡，星期六夜市就在門外，很方便
Stayed 3 nights in Jan 2018
Response from Tanya on 27 Jan,2018
Thank you so much for your review, we hope you will come back and stay with us again.

10/10 Excellent

Bernd, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes kleines Hotel
Hotel ist uneingeschränkt zu empfehlen: Zimmer klein, aber sehr sauber und absolut ausreichend. Service und Freundlichkeit des Personals mustergültig. Extra: der kostenlose Whirlpool. Frühstück auch besonders: kein Buffet, sondern Suppe, Salat (mit Fisch) und Fleischhauptspeise.
Stayed 4 nights in Nov 2017
Response from Tanay and Haikin Team on 7 Dec,2017
Thank you so much for your kind feedback and support our work. We hope to see you gain.

10/10 Excellent

Juliana Hirashike, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing experience
O hotel é muito bom! Fui muito bem recebida pela Tania e pela cachorrinha Jessica! adorei a experiência! bem localizado!
Stayed 2 nights in Oct 2017
Muito obrigado pelo seu elogio, esperamos que você goste de ficar com nós.

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體很不錯
服務人員非常友善、地點佳、唯早餐稍微普通
Stayed 4 nights in Aug 2017