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Reviews of Namton Boutique Hotel

3.5 out of 5
Namton Boutique Hotel
18 Samlarn Road, Phra Sing, Chiang Mai, Chiang Mai

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 52 reviews" "
Rating 8 - Good. 16 out of 52 reviews" "
Rating 6 - Okay. 9 out of 52 reviews" "
Rating 4 - Poor. 2 out of 52 reviews" "
Rating 2 - Terrible. 1 out of 52 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rajesh, San Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Evening was great
Stayed 1 night in Mar 2024

4/10 Poor

Hely

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
1. Unable to accept payment with credit card. 2. First 2 days, NO hot water. Afterwards, occasional hot water. 3. Health emergency necessitated leaving early but management insisted upon FULL payment for the entire length of our planned stay. 4. I do not recommend the hotel and will not stay there again.
Stayed 8 nights in Dec 2023
Response from Wang on 27 Jan,2024
The hotel has improved the facilities you mentioned. I believe you will be very satisfied next time

10/10 Excellent

Jingqun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from fei on 27 Feb,2024
Thank you very much for your reply and hope you will stay again

10/10 Excellent

davide, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a gorgeous boutique hotel in Chiang Mai Old City without breaking the bank, look no further. Place is beautifully decorated, clean, safe and the location spot on, with tons of restaurants and places to go within walking distance. Also they provide free wifi and free airport shuttle.
Stayed 2 nights in Nov 2015

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the design/decor. Very authentic and Thai inspired. Even the floors had artwork on them.
Stayed 9 nights in Feb 2020
Response from Fei on 4 Mar,2020
Thank you for your review and welcome to your next stay

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from MR.wang on 1 Dec,2019
Thank you for you review,welcom back, see you next time

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Mr.wang on 1 Dec,2019
Thank you for you review,welcom back, see you next time

10/10 Excellent

dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic Thai Hotel
The hotel is absolute gorgeous! Authentic thai deco...antique wood trims from wall to ceiling with marble tiles. The hotel room doors is absolutely beautiful and gives the feeling you are back in acient time. And even the bathroom sink is well selected for the decor. It's made out of antique tin(I think😁) sitting on top of weather worn antique wood sink cabinet. My room get clean everyday and the staffs is amazingly friendly, polite and great customer service. Also want to thanks again to the nice gentlemen who always make me a great cup of coffee in morning to go with my breakfast buffet. And yes there is a restaurant in the hotel downstairs and thai food is quite good. My thai ice latte has a fresh Orchid flower and never seen that before! The room is actually a quiet place at night and in a great location. Alot restaurants in surrounding area and Wat in walking distance. Chiang Mai Night Bizarre is just 20 to 30 minutes walk and i chose to walk rather than taking a tuktuk to see all the shop, the bar , the massage parlor and the Wat . I don't usually write review but this hotel really serve it for it's service and will definitely recommend to friends and family and will definitely stay here again next time I'm in Chiang Mai😁
Stayed 3 nights in Feb 2018

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More plus than minus
Great decor. No elevator. Not much English, especially on weekends. Not bad location - a bit away from the most tourist-oriented areas, but still with good restaurants, plenty of massage, a temple or two, and good transport. Fast enough internet. Good AC. Breakfast not so great.
Stayed 5 nights in Feb 2018

10/10 Excellent

CARLO, Twain Harte Caliornia USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is my home in chiang Mai. I love the staff. They will help you with any request and are happy to do so. The rooms are comfortable and clean and the morning breakfasts are delicious. The hotel is in a central location near a lot of good restaurants in the OLD CITY. Rates are reasonable. This place has character. You get what you pay for. Carlo M Garcia Attorney at Law
Stayed 6 nights in Aug 2017

8/10 Good

Michael, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in the Old City
The aesthetics of the hotel are impeccable. The breakfast was a bit lacking. The good news is that in Thailand, you can get great food at any street corner. The hotel gave us a card stating where the hotel is located written in both English and Thai; which we used numerous times when taking a tuk-tuk back to the hotel. Despite not having an elevator, the trek up and down the stairs wasn't bad but it could be tough for elderly guests.

8/10 Good

Des, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
The Namton hotel has succeeded in creating a charming oriental atmosphere in the heart of Chiang Mai. The rooms are comfortable and cozy. The furniture, decoration and cuisine is essentially Chinese which was pleasantly exotic to us. We appreciated the central yet quiet location of the hotel. The morning breakfast is good, with a choice of traditional English breakfast completed with a buffet mixing oriental and western specialties. The staff was helpful in getting around as well as in organizing transportation to the airport. Plenty of good restaurants are at a walking distance from the hotel, as well as some of the most famous landmarks of the city. All in all, we really enjoyed our stay at the Namton Hotel.
Response from Toastsaporn on 18 Jul,2017
Dear Des, We are very pleased to learn you enjoyed our food, facilities, and services. And thank you very much for your kind detailed review. Your comments definitely enables our future guests to get to know our hotel more. Best regards and Have a nice weekend! Toastsaporn General Manager

6/10 Okay

Markus, Cairns

Liked: Cleanliness, property conditions & facilities, room comfort
Just ok
Value for money yes. Better have breakfast somewhere outside. Choices are very limited and quality is just average. I specifically asked for I quiet room and was put into the room next to the staircase. Can hear everybody walk up and down and all the talking.

10/10 Excellent

Shi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thai stylish hotel
Reach to hotel in the middle night, the clients help us check-in and send the luggage to upstairs, very kind. Room is clean and stylish,but a little noisy if your room face to the road. Recommend to try their food, whatever breakfast or dinner,they are totally good taste and we love it so much.

8/10 Good

RICHARD, CHICAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EVERYTHING WAS WITHIN A SHORT 10 MINUTE WALK.
it was a good location in the old city,within walking distance of everything.

6/10 Okay

Markus, Cairms

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be carefull booking the jacuzzi room
Hotel itself is in a great location. Rooms are specious, stylish and clean. Staff friendly. But First we didn't get the booked jacuzzi room as there was a mixup. A day later we moved room and it turned out to be a bad move as the jacuzzi VB is a normal bathtub and there is no shower, just a handheld on. So having a shower is very messy and uncomfortable.

10/10 Excellent

Lee, Wisbech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The only really picky thing I could say is where the air con unit was situated, it was so close to the bed so you was either really cold or hot but the place was fantastic as was the staff, really oriental which was a nice change from the more model hotels I normally go for, cute place and with it situated a 2 minute walk to the Main Street, you can walk to most places or if your lazy (guilty a couple of times) you can jump in a tuk tuk for around 100 baht (£2ish) and go to the new town part

10/10 Excellent

kyle, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. Walkable to Chiang Mai Sunday Market and many temples, restaurants, etc. Friendly and attentive staff - helped immensely with booking tours, etc. Great food in hotel restaurant. Would definitely stay again.

10/10 Excellent

Dave, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pampered in the Old City
Great location in the heart of the old city of Chiangmai Mai near the major temples and several good restaurants. Newer, smallish, boutique-style hotel with antique decor and very comfortable rooms. Fantastic breakfast. Attentive and extremely pleasant staff. Very satisfying stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was only soso, everything else was fine.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great to stay for one night
Great location, awesome interior and very friendly / service minded staff. However, the room didn't have a window and was located by the stairway, so was quite noisy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
南国風のスタイルで、個性的なホテルです。室内は異国的な情緒があり落ち着くのですが・・・・・・。洗面所のシャワーにカーテンがないので、シャワーを使用すると、トイレまでビショビショになってしまうのはNGですね。それから、このホテルは街中にあるためか、客室の窓からの「眺め」はまったく望めません・・・・・部屋の雰囲気が良いだけに残念なところです。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2018

6/10 Okay

Frederico

Liked: Cleanliness
Disliked: Staff & service
Hotel esquisito e cheio de mosquitos! 4 andares e não tem elevador! Café da manhã horrível, funcionários não falam inglês (dificuldade grande para comunicação)
Stayed 2 nights in Nov 2017
Thank you for your valuable advice.We will improve in time and look forward to your next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Room was quite smaller than I expected but great! Especially bedding was excellent. Staffs was nice and really helpful. The location is quite far from the central market area however you can enjoy calm and peaceful atmosphere around here.
Stayed 2 nights in Sep 2017
Response from Fei fei on 5 Nov,2017
Thank you very much for your valuable advice. We will improve it. Welcome to our hotel again!

8/10 Good

Hon Ming

Liked: Cleanliness, staff & service, property conditions & facilities
所有都很好, 就是浴室只有浴缸沒有浴廉, 這點有些不便.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Muito bom! Recomendado para casais que queiram conforto. Custo-benef[icio bom.

8/10 Good

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 25 Jan,2017
Dear Lucio Thank you very much for your kind review. Your comments definitely enables our future guests to get to know our hotel more. Best regards and Have a nice weekend! Toastsaporn General Manager

8/10 Good

Anourack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Belle emplacement
Response from General Manager on 25 Jan,2017
Dear Anourack, Thank you very much for your kind review. Your comments definitely enables our future guests to get to know our hotel more. Best regards and Have a nice weekend! Toastsaporn General Manager

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Hotel bom proximo as atrações turística
Hotel bastante movimentado e organizado. Proximo da área turistica tanto diurna quanto noturna. Apenas a cama é muito dura...
Response from General Manager on 30 Dec,2016
Dear Value guest, Thank you very much for taking the time to write such a detailed review about your stay at Namton Boutique Hotel. I would like to take this opportunity to apologize for the couple of minor incidents you experienced while staying with us. Thank you for your feedback, on our next Quality meeting we will discuss how we could prevent a situation you encountered for happening again in the future. I take this opportunity to wish you all the best in the upcoming year and we hope to have the opportunity to welcome you back in the future. Best regards, Toast

6/10 Okay

Fabian Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular sin llegar a bueno
El hotel tiene la ventaja de estar ubicado en la parte antigua de la ciudad, a escasos pasos de varios templos y del Night Bazaar de los domingos. Eso hace que uno se pueda trasladar caminando. La decoración de las habitaciones es impecable, estilo Lanna y realmente muy esmerada y sorprende. El desayuno es muy bueno y completo y al ser un hotel boutique, no hay mucha gente, lo que lo hace cálido. Yo le encontré algunos problemas que NO molestan mucho: que no tenga ascensores, porque en nuestro caso hubo que subir 3 pisos por escaleras con las valijas. Otro problema es que el cierre de la puerta de tu habitación es LITERALMENTE un candado!!! Le da "onda" a la habitación, pero no deja de ser inseguro dado que el hotel tiene restaurante y puede ingresar cualquiera. Defectos que NO son menores: los Ruidos!! MALA insonorización de la habitación. El hotel está sobre una calle muy transitada y enfrente hay una especie de taller de arreglo de motocicletas... El ruido es permanente de 8 a 20 horas. Si querés descansar un poco del calor de la ciudad durante el día, los ruidos NO te lo permiten. Ingresa bastante luz solar a la habitación y NO tiene blackouts. Tiene una especie de balcón amoblado que es IMPOSIBLE de usar porque el motor del aire acondicionado está allí y hace un calor inconmensurable en ese espacio. En resumen: Excelente ubicación, decoración, desayuno y restaurante, pero mala insonorización y demás detalles que hacen que no lo termine recomendando.
Response from General Manager on 30 Dec,2016
Dear Value guest, Thank you very much for taking the time to write such a detailed review about your stay at Namton Boutique Hotel. I am very happy to read on your review that you had a very enjoyable stay. I would like to take this opportunity to apologize for the couple of minor incidents you experienced while staying with us. Thank you for your feedback, on our next Quality meeting we will discuss how we could improve it in the future. I take this opportunity to wish you all the best in the upcoming year and we hope to have the opportunity to welcome you back in the future. Best regards, Toast

8/10 Good

daniel, brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo beneficio. Recomendo
Hotel muito "simpatico" com decoracao tipica de uma casa tailandesa. Bem localizado, confortavel. Um unico senao foi a falta de elevador sendo o hotel de quatro andares

6/10 Okay

mei

Liked: Cleanliness, staff & service, property conditions & facilities
酒店装修还不错，但是房间比较小，临着马路，我们住的房间通风不太理想。离古城里的景点非常近，走路5分钟就到了

8/10 Good

Dio&Cris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general muy bien. La decoración típica tailandesa. Muy bonita y no le faltaba detalle. Está situado dentro de la ciudad antigua, para ver templos está bien, pero una vez anochece, es una zona muy tranquila.

10/10 Excellent

JIAMIN, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
棒棒哒
酒店很有特色 如图片所示一样漂亮 清洁不错 在古城街道边上 就是会有摩托车过的声音 酒店服务人员英语很好 提出的问题都能帮忙解决 早餐是半自助的 好吃 我住二楼的房间 隔音稍微差一点点 感觉每个人上楼都要经过 但不妨碍

2/10 Terrible

台北艾姐, 台灣

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
這種價格千萬別住這家飯店!大地雷
房間wifit不容易連上線. 床上每天都有新的螞蟻(我沒在房間裡吃東西) 浴室沒有浴廉,只要沖完澡~整間地板非常濕滑~冷氣對著床頭吹,表示冷氣是對著頭吹,不開冷氣又很熱,開了得用棉被蓋頭!! 隔音非常差,只要有人經過房門,都可以聽到腳步聲和說話聲,我經過別人房門,也可以聽到電視聲. 房門是用鎖頭,沒有房卡或鑰匙,所以只要看到門外有鎖頭就知道房內沒人毫無安全性. 此飯店沒有電梯,只有樓梯~沒有無障礙設施,非常不友善. 早餐種類非常少,如果現場加價一人230BHT,超不值得,建議去隔壁飯店一樓餐廳~好吃又乾淨

6/10 Okay

best4me2014, wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viel Holz im Colonialstil kein Aufzug
Das Hotel ist nett und das Servicepersonal sehr freundlich und hilfsbereit,das Frühstück ist typisch asiatisch, mir war es zu teuer,darum wechselten wir das Hotel

10/10 Excellent

Henrik M, Sandnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott, lite med gammel stil. Midt i sentrum.
Flott lite hotell, midt i sentrum av Chiang Mai. Lite og koselig. Anderledes i gammel tre stil, med moderne bad og dusj! Anbefales for de som vil oppleve noe annet en nøkkelkort hotell! God valuta for pengene!

8/10 Good

Shan, 福州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常愉快的假期
泰式风情古典装修 没有电梯 前台接待服务友善热情 位于古城帕辛寺旁边

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joli cadre
Cadre et ambiance traditionnel très sympathique, déco tes recherchée

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes gemütliches Hotel, nettes Personal!
Sehr nette Mitarbeiter bei der Rezeption, die einem Tipps geben und Touren buchen, auch wenn diese gar nicht von ihnen angeboten werden. Super schönes Hotel. Einfach kuschelig, romantisch und besonders.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ville et environs magnifiques Très bon sejour
Aucun mot tellement c'était magnifique Un super accueil Hotel merveilleux

8/10 Good

Tatiana, Santa Cruz - Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super recomendado! !
El hotel está bien localizado, el personal muy atento y super simpáticos. La decoración en general, pero en especial el cuarto me encantaron. Super recomendado.

10/10 Excellent

Brad, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the middle of wats and more wats
This is just a cute, stylish and nothern-thai-typical hotel. Staff is so friendly, free shuttle to airport. In the middle of this beautiful city, I'd always come again. Just the aircon is right above the bed, but built myself a little wall out of pillows, so I could sleep airconditioned, but wasn’t laying in the wind.

8/10 Good

Jan, Antwerpen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goeie uitvalsbasis
Degelijk en charmant ingericht hotel. In tegenstelling tot veel gelijkaardige hotels in dit stadje geen typisch "backpackers"hotel. Hygiene en service zeer ok. Vlakbij de belangrijkste tempels en ringweg gelegen. Enige minpunt: de uitgaansbuurt (winkels, bars, ...) liggen een eindje weg.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了很高很高的床鋪以外，都很漂亮舒適喔！
除了那個奇怪的門，跟非常非常非常高的床鋪以外，都還算不錯了！ 我們第一次到清邁旅遊，整體而言還挺愉快的！ 早餐不是很合我的胃口！ 位置也是很近古城！

10/10 Excellent

Yi-Shiuan, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in this thailand trip
地點非常棒，位於城內，古蹟、美食皆可以走路抵達!若不想走路，飯店對面就是租車行，租車行老闆娘非常親切，可租借腳踏車及摩托車，價格分別是50和200泰幣。另外飯店除了提供機場接駁，也提供火車站接駁，可提前跟飯店聯絡，是非常貼心的服務。

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
還在摸索的新飯店，東西用的不錯。細節需要加強。
新飯店，擁有復古泰國風，適合拍照。早餐Buffet不錯，有些泰式料理。位置在古城內，附近便利商店旁，有個旅行社的小姐，可以跟她買行程，品質很高（不過只通英文）。飯店清潔可以在加強，第一天入住水壺有螞蟻，一直到第三天離開都沒清掉。沐浴用品用歐舒丹系列，非常划算。老闆人很好，非常晚還接機，提供免費接機，不過需要先預約，找不到人時需要電話聯繫。對了，隔音不大好，容易被吵起的人可能不大適合。