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Reviews of Pingdoi Hualin Boutique Hotel

3.5 out of 5
Pingdoi Hualin Boutique Hotel
225 Sriphoom Rd, T.Sriphoom, Chiang Mai, Chiang Mai Province

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 130 reviews" "
Rating 8 - Good. 24 out of 130 reviews" "
Rating 6 - Okay. 19 out of 130 reviews" "
Rating 4 - Poor. 5 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anurag

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pingdoi Hualin hotel was an excellent hotel with convenient location to walkable areas. The staff was amazing- helped with everything and truly cared about making our stay enjoyable. Would highly recommend.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pingdoi is one of my favorite hotels. Very spacious rooms and conveniently located in the old city center.
Stayed 5 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were beautiful. Staff were very helpful. Grounds were gorgeous. Cute restaurant inexpensive around the corner. Large room.
Stayed 4 nights in Feb 2024

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Forrest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This accommodation had an attentive staff, clean and well-stocked room. The shower left much to be desired since it only had a small dividing glass between the adjoining sink permitting water spray onto the floor in front of the adjoining toilet area and bathroom floor. Mosquito mitigation efforts were apparent with the strong citronella odor in the room. However, overall I would recommend this hotel for its affordability and proximity to dining options and local street food market.
Stayed 4 nights in Jan 2024

4/10 Poor

Alexandra

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I would not recommend this place. While the staff is kind, they are only there during very limited hours (good luck if you have an issue before 10am or after 5pm). In addition, it is INCREDIBLY NOISY and impossible to rest there due to traffic in the area and motorcycles zooming by (at all hours of the night). Reception was kind enough to provide ear plugs. This is the first time in my life that I've had to sleep with ear plugs...I am not a light sleeper. In addition the area is creepy (especially at night). The sidewalks are tiny and mainly occupied by telephone posts and cables. There are also many (seemingly) abandonned buildings around the hotel. For the same price, you’ll find something better elsewhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Plenty of nearby things to do.
Stayed 3 nights in Feb 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel for Instagram, people are coming to see the area and take photos all the time. Despite that, it is very quiet and relaxing. Very good food in the restaurant, chill swimming pool and spacious room. Staff is great and friendly. Not super close to the main attractions but you can easily move around by Grab or tuk tuk.
Stayed 4 nights in Dec 2023

6/10 Okay

Jasbir

Stayed 4 nights in Nov 2023

10/10 Excellent

Volker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful place. The building and decoration is an experience, not just a stay. And the staff at reception are so kind, welcoming, beautiful really. I did ask if they were the owners. Of such dedication was their service. Most definitely a hotel I will come back to when I am back in Chiang Mai.
Stayed 3 nights in Nov 2023

10/10 Excellent

Alice

Liked: Amenities
What a wonderful stay!! Excellent staff lovely pool - really pleasant atmosphere. The room was spacious and clean and lovely - thank you 😊
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2023

8/10 Good

Rudolph

Stayed 3 nights in Aug 2023

10/10 Excellent

Darko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property filled with statues, plants and very quiet. Excellent location, on the edge of Old Town area, which is one sq mile area, but it was nice to be on the outside edge for less noise. The room was super cute and clean, the mattress was comfortable and the staff very kind. Highly recommend if you’re coming to Chiang Mai
Stayed 3 nights in Feb 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with balcony and outdoor cafe is gorgeous. Had a very relaxing stay!

8/10 Good

Felipe

Liked: Cleanliness
Disliked: Staff & service, amenities
pool has a fee and no staff at night

4/10 Poor

Anna, London

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We stretched our holiday budget to stay in a Grand Deluxe Room as we wanted a nice view over the gardens and planned to spend some time relaxing in the hotel. However, this was made impossible by a construction site immediately next to the block containing the deluxe rooms. I appreciate it's not the hotel's fault but these rooms are significantly overpriced given that between 0755 - 1830 there is too much noise to comfortably relax. The rooms are large, clean, and have all the amenities you need. The bathroom has a bath with an overhead shower (but no shower curtain so we avoided using it). We used the other shower but this drained so poorly that you were often standing in an inch of water by the time you were finished. The bed and pillows are comfortable. The views over the pool were lovely from the balcony. However, the chairs are incredibly uncomfortable so you won't want to spend much time outside - some cushions would certainly be a cheap and easy improvement. Smoking seems to be permitted on the balconies so if your neighbour smokes, you'll definitely smell it. The breakfast is pretty basic and underwhelming. Unless it's included in your room rate, I wouldn't spend any additional money on it. Overall, I wouldn't recommend this hotel at the moment. It looks lovely but the noise from construction site is really overwhelming, even when sat by the pool. At this price point (we paid around £90 a night) there are much better options to be had in Chiang Mai
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Five star service from the hotel staff. Breakfast was average with not much choice.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean open room with very nice balcony view. Free breakfast was good and loved the pool area
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Josephine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice staff, facilities not as advertised.
The front desk staff was nice and tried even though they struggled a bit with English. My.biggest complaints were that the room was advertised as having a balcony. However, they had sealed off access to the balcony supposedly due to street noise. I paid more to have this balcony and could not use it. Beyond this I also selected a room with a bathtub which was great. Unfortunately, the hot water was not consistent and I couldnt take a bath the first time I tried. Another major issue was the bed which was hard as a rock and left me tossing and turning and ultimately my body aching. Finally, I had little sugar ants in the bathroom.which they did nothing about, just came and saw them and shrugged it off. However, they gave me a huge fruit basket to apologize which I ended up sharing with my tour guide and fellow passengers since I was only there for 2 nights. I alsonworried it would draw more ants!
Furniture blocking sliding glass door to balcony
Doors sealed off to balcony, room 203. Can't access balcony even though I paid for this amenity.
Ants in bathroom
Stayed 2 nights in Dec 2019

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Try sonewhere else.
Breakfast was okay. Room was very dated and not comfortable. Service from staff was excellent. One could likely find something better at a similar price.
Stayed 5 nights in Dec 2019
Response from Pingdoi Boutique Hotel. on 8 Jan,2020
Dear Mr. Andrew, Thank you very much for choosing to stayed with us, it much values for our customer service, we appreciated for our comment time and review our property, any inconvenience and comment will resolve it as soon, Hope Pingdoi Boutique Hotel will has opportunity from you on next season. Best regards,

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Very nice hotel, centrally located. Spacious rooms, very clean and comfy. Good breakfast. I liked it!
Stayed 3 nights in Nov 2019
Response from NadoL on 27 Nov,2019
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were amazingly kind and incredibly helpful - they made me feel so welcome when I arrived. I also loved the design and layout of the hotel and room - it was beautiful and relaxing. Would definitely return to this hotel if I had the chance!
Stayed 3 nights in Nov 2019
Response from Ping Doi Boutique Hotel on 11 Nov,2019
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very good stay. The staff was nice, rooms were clean and comfy. The hotel was small with a striking architecture. Location is good. It is not the busiest corner of the old city, but it's a short tuk tuk/Grab ride to anywhere. Minor criticism: Breakfast food was not so great, and was not kept adequately warm. Very good value.
Stayed 3 nights in Sep 2019
Response from Pingdoi Boutique Hotel on 11 Nov,2019
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful! Very quiet and good breakfast spread.
Stayed 1 night in Oct 2019
Response from Pingdoi Boutique Hotel on 4 Nov,2019
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Could be better cured
Not so good preserved the rooms are quite old and feels like the well widows never have been opened
Stayed 3 nights in Oct 2019
Response from Pingdoi Boutique Hotel on 4 Nov,2019
Dear Values guests Thank you very much for your time for review our property, it much values for our customer service on future, we are very pleased to stayed with us, sorry for your inconvenience time for your whole stayed some of window we fixed for some a bit noise from the stress and hotel will be plan resolve immediately comment will report to our management team for any resolve as soon. Hope Pingdoi Boutique hotel will has opportunity from you on next season. Best regards Pingdoi Boutique hotel.

8/10 Good

Nils, Ankara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The building is beautiful! The location is good. Staff is friendly. Breakfast is very basic. And fortunately the hotel forgot the airport pick up. We had to call and wait for half an hour. These things happen, but hotel should have done something to compensate for it. Instead they argued it was traffic. A 10 minute drive with a 30 minute delay. Hot should have been honest about their mistake.
Stayed 3 nights in Oct 2019
Response from Pingdoi Boutique Hotel on 4 Nov,2019
Dear Values guests Thank you very much for your time for review our property, it much values for our customer service on future, we are very pleased to stayed with us, sorry for your inconvenience time for your whole stayed some of pick up will be resolve immediately comment will report to our management team for any resolve as soon. Hope Pingdoi Boutique hotel will has opportunity from you on next season. Best regards Pingdoi Boutique hotel.

10/10 Excellent

Kacie, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing will ever be the same after this hotel! The staff was superb from the moment that picked us up to the moment we were dropped off. We were greeted with delicious tea and a the nicest staff I’ve ever met. We didn’t know ahead of time but there is a 2000 bhat deposit in case of damages, so don’t damage the room and you will get it back after checkout. They helped us with taxis, massage appointments, and even heating up some leftovers in their kitchen and bringing it straight to our room. They were nothing short of everything you could ever hope for in a perfect hotel staff.
Stayed 3 nights in Sep 2019
Response from Front Office Manager on 3 Oct,2019
Dear Kacie Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms
One of the most amazing hotel rooms. Good aircon, nice balcony. The breakfast is pretty basic but the hotel is located in a great spot for food, shopping and spas
Stayed 3 nights in May 2019
Response from Front Office & sales manager on 15 Sept,2019
Dear valued guests Thank you very much for your time of to stayed with us much appreciated for your time of review our property Thank you very much again this review will be made our team will do any better service for our guests Hope Pingdoi boutiques will has opportunities from you staying here again on next season. Best regards

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garden and pool area is very nice and I love the unique style of the buildings. Staff was extremely professional and made us feel welcome. Location was great, with many cafes and lots of shopping within walking distance. My son and I really enjoyed our time here.
Stayed 2 nights in Jul 2019
Response from Front Office & Sales Manager on 31 Jul,2019
Dear Values guest Thank you very much for your comments and choosing to stay with the hotel. It is a great honor. For your review Which will be useful for our customers and the management to see our customers. The hotel will hopefully be chosen from guests in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Pingdoi Boutique Hotel on 8 Jul,2019
Dear Mr. Michael, Appreciated for your time of review our property, thank you very much for choosing to stayed with us, your comment and review it much values for our property and our customer, Hope Pingdoi will has opportunity from you on the future. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazingly friendly. Hotel is located very close to many temples. Food at their restaurant very good.
Stayed 1 night in Jun 2019
Response from NadoL Rw on 19 Jun,2019
Dear Mr. Anonymous Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very ornate and unique. The rooms were different from each other.
Stayed 2 nights in Jun 2019
Response from NadoL Rw on 12 Jun,2019
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Front Office & Sale Manager on 7 May,2019
Dear Values guest Thank you very much for stayed with us, we appreciated for your time of review our property, it much values to our customer service, Hope you will visit on the future again. Thank you very much. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This’s amazing architecture inside and outside. Very gorgeous facility.
Stayed 3 nights in Apr 2019
Response from Management team. on 26 Apr,2019
Dear Anonymous Thank you very much for your time to stayed with us, your review it values for our customer service and management team, we appreciated for your time of review our property, Hope Pingdoi Boutique will has opportunity from you to stay with us on future. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Location excellent, Property is lovely. Room was a little dated
Stayed 5 nights in Mar 2019
Response from NadoL Rw. / Front Office & Sale Manager on 4 Apr,2019
Dear Mr. Anonymous Thank you very much for choosing to stayed with us, we appreciated for your time of review our property, it much values for our customer service, we happiness for our customer for enjoined with us, any inconvenience kindly apologize us and our management team will resolve it as soon on the future, Hope Pingdoi Boutique Hotel will has opportunity from you on next season. Best regards

6/10 Okay

MATT, Trinidad

Travelled with family
Liked: Cleanliness, staff & service
Staff service (especially front desk) was perfect Location wasn’t so great Breakfast was ok
Stayed 4 nights in Mar 2019
Response from NadoL RW on 17 Mar,2019
Dear Respected Customers We are very pleased For your opinion Available to the hotel Your opinion It is very valuable for administration. Our service Anything That makes you uncomfortable And receive the inconvenience of staying with the hotel or sometimes, or some rooms will be close to the road causing noise and disturbance to you. The hotel therefore apologizes for this and also what you Comments Will happen in the future for resolve as soon. Hopefully the inconvenience will be forgiven by you. And sincerely hope we will receive you again in the near future Best regards Front Office Manager & Management team.

10/10 Excellent

Katie, Canada

Travelled with partner
Liked: Cleanliness, staff & service
I loved my stay here - my boyfriend and I stayed for 3 nights. It was quiet, away from the hustle of Chiang Mai, but a close enough walk to get to most places. I felt safe here, the staff were amazing and helped us book all our excersions. The pool was really cold which my boyfriend didn’t love, but it I found it refreshing. I would really recommend this hotel!!!
Stayed 3 nights in Mar 2019
Response from Front Office Manager on 13 Mar,2019
Dear Katie, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Really interesting and eclectic property and grounds, with lots of big European design elements reminiscent of Versailles. The location is right on the corner of the old town, and is very close to a lot of the main temples and sites. The street outside is very busy though, and I could hear a lot of traffic right out of my room till late at night. The staff was helpful. The breakfast was a little small but serviceable. The room was a little dated, but it was very big. The bathroom was small though.
Stayed 4 nights in Feb 2019
Response from Front Office Manager & Management team. on 5 Mar,2019
Dear Respected Customers We are very pleased For your opinion Available to the hotel Your opinion It is very valuable for administration. Our service Anything That makes you uncomfortable And receive the inconvenience of staying with the hotel or sometimes, or some rooms will be close to the road causing noise and disturbance to you. The hotel therefore apologizes for this and also what you Comments Will happen in the future for resolve as soon. Hopefully the inconvenience will be forgiven by you. And sincerely hope we will receive you again in the near future Best regards Front Office Manager & Management team.

6/10 Okay

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Had potential but lacked where it counted.
We went for our honeymoon. The staff was extremely nice and helpful with any questions we had. The hotel was in a good location very close to all the action but also very close to the airport. The hotel itself was funny and cute. A boutique hotel is a perfect name for it but.. the pillows were giant and super thick and not comfortable. The bed was so hard and uncomfortable. The shower had two tempatures.. lukewarm or cold at any time of the day or night. The breakfast was nothing exciting at all but not the worse I’ve ever had. They do fill your minibar included everyday with 2 waters, 2 sodas, 2 juices, and a tasty sweet treat which was nice. Also the A/C is very good.. it looks like it wouldn’t be but it was. I wish I could say I loved this hotel but the sleep I had was horrible and the shower temperature was absolutely horrible. Unfortunately this hotel is a C+ at best for me because of those things.
Stayed 3 nights in Feb 2019
Response from Front Office Manager on 1 Mar,2019
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The blanket was too small for the bed, so my husband and I had to play tug of war with it all night. Too many mosquitoes in the room. The location was too far away from places to eat and things to do. It wasn’t a bad stay, I just wouldn’t go back or recommend it to anyone else.
Stayed 1 night in Feb 2019
Response from Front Office Manager on 23 Feb,2019
Dear Anonymous Sorry for hear that hotel are on the city convenience for many place for some eating, any inconvenience in the room should contact our staff for any help some mosquitoes, our location are the best on chiangmai, sorry for any your comment. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Front Office Manager on 16 Feb,2019
Dear Anonymous Thank you very much for your time of review our property, it much values to customer service, Hope pingdoi boutique hotel will has opportunity from you on next season. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
This hotel is like a Roman structure on the middle of Thailand . The staff is wonderful and are always ready to help , The drawback I found is the lack of elevator. It was difficult for me to climb up and down those marble steps . The bath/ shower room gets filled with water each time I showered . It had improper drainage. It needs 3 large towels to dry the bath area each time I showered . The breakfast selection was plenty except that hot foods were not hot,
Stayed 4 nights in Jan 2019
Response from Front Office Manager on 16 Feb,2019
Dear Anonymous Thank you very much for choosing to stayed with us, we appreciated for your time of review our property, it much values for our customer service and our management team, any comment we will report to our management for resolve it on the future as soon. Hope Pingdoi Boutique Hotel will has opportunity from you on next season. Best regards

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The hotel was very tired looking and the room was damp and did not smell great unfortunately not the best hotel in the world and would not honestly recommend
Stayed 4 nights in Jan 2019
Response from NadoL on 25 Jan,2019
Dear Anonymous Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from NadoL on 9 Jan,2019
Dear Values guest Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property Other your inconvenience kindly apologize that you found it in our property, Any comment will report to management and will plan to resolve it as soon. We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Unique Hotel in the Heart of Chiang Mai
Great location away from the noise of the backpacking area but still right in the old city. The staff was super accommodating and the service was excellent. Really unique exterior details.
Stayed 2 nights in Dec 2018
Response from NadoL Rw on 26 Dec,2018
Dear Michael Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and on going upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Our commitment to investing in our property We look forward to seeing you on your next trip to Pingdoi Boutique Hotel. Best Regards Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Pingdoi Boutique Hotel on 3 Dec,2018
Dear Anonymous Thank you very much for your time of review of our property, we appreciated for this comment it much values for our customer service, Hope Pingdoi Boutique will has opportunity from you on next future. Best regards