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Reviews of Shewe Wana Suite Resort

4 out of 5
Shewe Wana Suite Resort
290,292 Charoen Muang Road, T. Watket, A. Muang, Chiang Mai, Chiang Mai

Reviews

9.2

Wonderful

Rating 10 - Excellent. 75 out of 128 reviews" "
Rating 8 - Good. 47 out of 128 reviews" "
Rating 6 - Okay. 4 out of 128 reviews" "
Rating 4 - Poor. 2 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff and an excellent breakfast. The only issue was very firm uncomfortable mattresses. Other than that it was great!
Stayed 2 nights in Mar 2024
Response from Shewe Wana Team on 29 Mar,2024
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Mod on 21 Mar,2024
Thank you for your comment and we hope you will come to stay with us again.

10/10 Excellent

dwight

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
We had a wonderful stay here in Chaing Mai. The hotel was perfect for our needs. The staff was quick to help us with anything that we needed. We would love to come back and spend more time here.
Stayed 3 nights in Jan 2024

10/10 Excellent

Marcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Shewe Wana hotel. This is an oasis in the heart of Chiang Mai. The greenery and little pathways and pools are beautiful and serene. The rooms were large with good wifi, air conditioning, beds and a private balcony with furniture. The hotel staff - front desk, the breakfast staff, the manager, security , housekeepers and gardeners are all really friendly and helpful really made the stay even more wonderful. We absolutely loved our stay!
Stayed 4 nights in Jan 2024

10/10 Excellent

Sai Man Simon

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay in Chiang Mai
Nice hotel, quiet but well located (takes 10min to reach old city). Staff is nice. Breakfast area is a little small considering the number of rooms.
Stayed 4 nights in Dec 2023

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attractive to any needs that i May have had. The property was clean and the entire staff was awesome.
Stayed 10 nights in Dec 2023

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel staff and will certainly come back!
What a trip! We were a family of 4 being in Chiangmai for the first time. Everything was simply wonderful and I would like to give a special shout out to Jaybie, Kate, and Alax for not just proving great service but you made our trip memorable. The hotel room was neat and clean and we had everything we needed. Even though there are many other hotel choices in the city but we would definately come back and stay with you in the future. Thank you for a great stay!
Stayed 2 nights in Aug 2023
Response from Shewe Wana Team on 23 Aug,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great 6 night stay. Reception staff were super helpful with organising trips, booking taxis and answering any of our questions. One of our party has a gluten free diet and this was easily accommodated at breakfast. Rooms are spacious and well maintained and we will definitely stay again when we return to Chiangmai.
Stayed 7 nights in Jul 2023
Response from Shewe Wana Team on 23 Aug,2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Pauline

Stayed 6 nights in Apr 2023

8/10 Good

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great... very close to the market with lots of food options. Breakfast was good too. We had a two bedroom suite, which was very spacious and nicely laid out. The only issue were the mosquitos... there was a plugin mosquito machine for each room, which was good... however, mosquito netting hung over the beds at night would have also been helpful. That said, I would stay here again. It was quiet, clean, and a great location.
Stayed 2 nights in Mar 2023

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2023

10/10 Excellent

Raymond

Stayed 2 nights in Feb 2023

10/10 Excellent

Adam

Stayed 3 nights in Feb 2023

10/10 Excellent

Michael, Anchorage

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So quiet and beautiful. A charming hotel! I will stay here again.
Stayed 6 nights in Jan 2023

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay
Lovely sanctuary within the city. Family of 5 had a comfortable stay with 2 bedroom suite. Staff was very helpful, good breakfasts. Easy ride to old town.
Stayed 5 nights in Dec 2022

10/10 Excellent

Panya

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff! Close to night bazaar, but immediate area not great
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and friendly service . Rooms are big and nice. Offer peace and serenity.
Stayed 2 nights in Feb 2019
Response from NIM on 2 Mar,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Bethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Nim on 8 Jan,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Michelle, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel set out to provide guests with peaceful oasis in the city. We stayed in a 2 bedroom suite and it was huge - with a large lounge as well as a spacious balcony overlooking the pool. The bed was rather hard and the pool was cold. The food was very good and the staff make every effort to make guests feel welcome.
Stayed 2 nights in Nov 2018
Response from NIM on 4 Dec,2018
Thank you very much for your stay with us and hope you come back near in the future again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded all expectations
When our taxi pulled up at 10pm we were worried. But everything from there on was excellent! The pineapple coconut French toast breakfast was one of my all time favorite breakfasts EVER. The room elicited “wow”’s from the whole family. The staff could not have been more accommodating and wonderful - really fantastic customer service from checkin to tourist recommendations to packing lunches for one of our early morning departures to helping us try to contact the airline to locate a lost item. Every time we returned to the resort we were whisked back into comfort and Thai accommodation. So happy with this booking!
Stayed 2 nights in Mar 2018

8/10 Good

Patrick, Singapore

Liked: Cleanliness, staff & service, room comfort
Cosy boutique resort
My family and I had a great stay at this resort. The staff are so friendly and helpful. Resort facilities are a little dated but we do not mind much because the rich decor and good service more than make up for the lack of it. Overall, a jewel located in the heart of Chiang Mai city.
Stayed 4 nights in Dec 2017
Response from AOM on 31 Dec,2017
Thank you so much for your comments. Have a wonderful time :) Best regards, Aom Reservation

10/10 Excellent

Sky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the grace and beauty of Thailand captured
A fantastic place to stay. Beautifull garden retreat with wonderful attentive staff. Excellent intimate dining on site. A gem of a place to stay with wonderful people. Highly recommend !
Stayed 2 nights in Aug 2017
Thanks for staying with us . We appreciate your feedback!

10/10 Excellent

Sng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a 4 star plus boutique hotel
"Beautiful, green and tranquil environment. Spacious rooms and very hospitable and friendly staff. Great breakfast buffet service with a good variety of food served on request. Highly recommend!"
Stayed 4 nights in Jun 2017
Thank you very much for your feedback and always welcome back to stay with us near in the future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and Staff
I really enjoyed my stay at this boutique hotel. The staff was great from beginning to end. I would recommend it to all my family and business associates.

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went out of their way to accommadate us. Very friendly staff and beautiful grounds. The pool was too cold for even my kids to want to go swimming! The décor and size of our rooms was over the top; however the mattress felt like a futon mattress.

10/10 Excellent

Bridget, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shewe Wana
Had a great stay. The facilities were clean and well maintained. The staff was very personable and willing to help. They often went out of their way to make sure we had what we needed. The neighborhood isn't great, but the hotel grounds are very private and quiet.

6/10 Okay

Patrick K L

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Good value hotel but not so nice sorroundings
Good : wonderful service of all the staff, big room with big balcony, good value, very nice landscaping, good spa, shuttle to old town and night markets To improve : cold white lights in the room destroy the otherwise nice room, curtains are flimsy, view around hotel is poor especially from the third floor with commanding view of the surroundings (and a waste of the large balcony)

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from the busy streets on Chiang Mai
We absolutely loved this hotel!! From the street, this hotel does not look especially nice but once you go inside the property it is beautiful. The rooms are gorgeous and very private. The hotel staff could not have been nicer or more accommodating. They helped us set up all of excursions and answered all of our questions. The free breakfast is also excellent!

8/10 Good

Boon Hai, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing much around the neighborhood. Pools rather small. Breakfast not much selection.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Pretty hotel in a garden setting. Good breakfast with attentive staff. Not in the old city of Chiang Mai, and as a result had to pay for transportation multiple times, even with their free shuttle service. It can add up.

8/10 Good

andrew, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families with very good staff. Recomended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service!
I am so impressed by how helpful and hospitable the staffs are when we stayed there. The room is very big and the breakfast is very nice as well. The most importantly is that the staff went above and beyond to find us restaurant, transportation and travel route.

10/10 Excellent

family traveler, guam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprisingly comfortable place
After a slightly uncomfortable boutique hotel experience the previous week, I almost cancelled this reservation. But I'm so glad I didn't! The rooms are nice and comfortable. The grounds are beautiful. Pools are not heated so are a bit cold but this shouldn't matter most of the year. Extensive breakfast menu. The staff made this 3.5 star hotel a 5 star experience! They were accommodating when we needed to take breakfast with us for our elephant adventure and when we had to check out super early to catch our flight. They helped hail tuk tuks and provide directions. They played with our kids and were all so sweet. Tuk tuk drivers generally know where this hotel is located (pronounced shee-wee wah-na). Overall this was a great experience; I highly recommend! The only downside were the mosquitos but, with bug spray and bug zappers in the room, we didn't have too much problem.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

meighan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and helpful staff, very welcoming. All of the girls who work the front desk spoke excellent English. Quaint hotel/ charming relaxing feel. Large room to sleep 3 adults comfortable and a big living space. Room also had a lovely patio. The courtyard and walk ways are wonderful with little fountains.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort, great breakfast.
We had a very good stay. excellent staff always very helpful. Breakfast served in the room on request with mango and sticky rice on the menu. Rooms are large and comfortable.

10/10 Excellent

Ying Wai, Hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay with surprise
Good and quiet location. Friendly and helpful staff. Fabulous breakfast with surprises. Big and cozy room for 5 people. Free tuktuk to night bazaar in the evening. Fair and reasonable price.

10/10 Excellent

India, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely suite in garden setting
I enjoyed my six-night stay here. The staff were truly lovely, the included breakfasts were enjoyable -- a good selection of choices served quickly. A little oasis in the middle of a busy city. I had a one-bedroom suite with jetted tub -- the suite was large, immaculately clean and comfortable for my 6-night stay. I definitely recommend this place, but be aware that it is not inside the old city, though it's only about a 5-minute drive or 10-minute walk. They provide free tuktuk service to the night market.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

glen, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil hotel in perfect location .
Great hotel , beautiful 2 bedroom suite and balcony overlooking pool , Only little complaint the couch - sofa are not real comfortable , but really that is it .

10/10 Excellent

Carol, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel fab location
Well located in lovely position on the river.Complimentary river boat takes you to main river taxi/ferry terminal and sky train stop so 2 of the best ways to get around the city are close at hand . Couldn't fault hotel in any way..staff helpful..breakfast great. Lovely pool. Every touch in room you could think of. Perhaps rooms could do with a coat of paint and an update but overall fab and good value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous family suite room for the 4 of us!
We were travelling with our adult daughters to Chiang Mai and this hotel was wonderful for us. The suite room was very spacious and had a relaxed, elegant feeling. The staff of young ladies was outstanding- so friendly and helpful making us feel totally at home. Nice swimming pool although the way it is located there is minimal sunshine and the water was cold. It is a garden in the midst of a rather ugly neighborhood. Not real close to the action of town and the night market but walkable and a short tuktuk ride away.

10/10 Excellent

Rajith, Abu Dhabi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7-day stay in Chiang Mai
I would like commend on the excellent service and comfortable stay at the Shewe Wana resort last week. Though the location is a bit away from the night market, the staff made all the difference in our stay. Their friendliness and attentiveness to details were remarkably amazing. Truly a great place to stay if you are traveling with kids. Highly recommended.

10/10 Excellent

Chris, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Fantastic hotel in a quiet location but very easy to access the rest of the city. Free Tuk Tuk provided to the Night Market is great too. The staff are always on hand to help (Although just a security guard through the night). The rooms (suites) in the main hotel are amazing, the perfect place to chill and unwind.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would NEVER stay at this one again
I was very pleased at first glance to check into this lovely boutique hotel. From staff greeting me and making me feel welcome in the beautiful lobby, to a very nice lunch in the coffee shop I was truly happy to be here. The suite from their website boasted a working kitchen. The suite I had was lacking a microwave and or any plates, silverware anything to cook on so other than keeping water cold the kitchen was useless. Throughout my stay I required reservations confirmed and other reservations made and the front desk staff were very capable of meeting my expectations. The problem I had besides the lack of a working kitchen as described on their website was an issue with one of the room service servers. He was less than honest when collecting payment from me for a dinner order. When I, exhausted from a long day of activities, had to walk back down to the lobby to try and explain that there was a problem my integrity was questioned. It took many attempts for the issue to be addressed and when I finally was able to go back to my room, the soup that I had ordered as well as the main course were ice cold...and ruined. This whole thing left me sour. There are so many beautiful places to stay in Chiang Mai, I would never stay at this one again.

10/10 Excellent

Rodney, Phnom Penh, Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Romantic Getaway!
From the street, it doesn't look like much, but once inside, it is perfect! The staff overwhelmed by treating us with incredible kindness and professionalism. Our suite was GREAT with comfy couch, great balcony, separate bedroom, awesome furniture, and a relaxing jet tub separate from the nice shower. The front desk staff knew English so well...the best we have heard in Thailand. My wife and I have lived in Asia for 18 years and love to get away just the two of us, and this place was the best! We now want to go back to Chiang Mai just to stay at Shewe Wana again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, peaceful setting, close to city center
The natural beauty of the plants, aroma of the flowers and spacious suites are amazing! Every single staff member we met was friendly and helpful. The resort is about a 10 minute walk from the old city center, so out of the chaos a bit, but close enough to get there easily. We stayed there with our family of 5, in a two-bedroom suite.