Living area

Reviews of Studio365 Apartment

3.5 out of 5
Studio365 Apartment
48 Thapae Soi 3, Thapae Road, T. Chang Khlan, Chiang Mai, Chiang Mai

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 2 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

2/10 Terrible

D M

Disliked: Room comfort
Worst Rental Experience I've Ever Had
A truly awful experience at the most poorly stocked vacation property I have ever rented. The property overlooks a terribly rundown neighborhood. Upon arrival, the front door lock was broken. The woman at the front desk argued with me for 20 minutes before calling a locksmith to do the repair. The fan for the A/C in the bedroom was barely blowing even at the highest setting. On day 2 they claimed to have a repair man at the property but the A/C fan was still very weak. I had to leave the A/C in the living room on to get the bedroom cool which made the living room freezing cold. In the evening on day 2 the owner returned my phone call to discuss the deficiencies but would not have a fair discussion about the issues at the property. After going back and forth about the failed a/c repair he demanded that I pack my things and leave in 30 minutes or he would throw all of my belongings out into the street. Being a 3rd floor apt and not knowing how crazy he is, I decided the best thing to do was pack up and leave. I tried to convince him that I’m a reasonable person and willing to live with the deficiencies in the apartment for the next 3 nights, but he was rude, arrogant and threatening. He kept saying that he would throw my things out into the street and call the Police to help him. I told him we have a contract and he has no right to cancel the booking if I’m willing to accept the apt in its current condition. He kept threatening me, so I packed up & left to avoid a fight.
View from the living room
Damaged bathroom ceiling
2 each of utensils
Minimal glassware and dishes
Stayed 4 nights in Jul 2022
Response from Max on 25 Jul,2022
Due to Mr Kanare's continued abusive and offensive complaints to Studio365 staff the apartment manager offered him a full refund of his payment including the night he had just stayed and allowed him to find alternative accommodation elsewhere. Despite his long list of unfounded and unreasonable demands and complaints he did not take up this offer and said he would refuse to check out as he had a “contract” to stay. After continued issues The apartment manager had to ask this disruptive customer to leave the property. Again he refused and it culminated in the apartment manager calling the police to remove Mr Donald Kanare from our property. He left before the police turned up.

We do not take the decision to ask a customer to leave our property lightly and this is the first time in our 16 year history that we have had to take such a measure. 

It is felt felt that after his initial issue on check in with the door lock (which was not broken) Mr Kanare went on a crusade to find fault with anything he could including complaints about the air-conditioning (which was not broken and confirmed by two visits by the air-conditioning engineer) we also had complaints about the number of forks provided and the low income Thai community next door (which he refers to as “run down”)

10/10 Excellent

Michael, Tucson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to take in the sights from this place, which is tucked down an ally. Parking is very limited and first come, first served from what I gathered. The 1 bedroom was spacious and furnished by IKEA. I ended up extending my stay in Chiang Mai by a week for personal reasons and simply extended my stay here. When I'm in town again, this will be my first choice. Value for money was brilliant
Stayed 7 nights in Jun 2022

8/10 Good

Yoke Boo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Henry

Liked: Cleanliness, property conditions & facilities
Nice place. Roomy. Near Tapae Gate area. Needs a pool.
Stayed 6 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, room comfort
Great place / convenient
Great two bedroom apartment, very comfortable, had everything, just off the main road. Will stay again
Stayed 1 night in Dec 2020
Response from Max on 27 Dec,2020
Thank you for your review and happy you enjoyed your stay :)

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit off track
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location and spacious modern apartment in a quiet cul de sac near Night Bazaar, Walking Streets and the Old City. No pool nor gym but there's a laundromat just across the very narrow lane. Fantastic value. I would most definitely stay there again when I'm in Chiangmai.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The apartment was very clean but for the money not a great deal we stayed in a hotel around the corner which has full facilities free breakfast bars swimming pool and less than half the cost but if you need an apartment it is ok and quite new I think
Stayed 2 nights in Jun 2019
Response from Matt on 3 Jul,2019
Thank you for taking the time to review Studio365. We are happy you found the room clean. But we do provide a full two bedroom apartment with separate lounge and full kitchen facilities. Yes there are cheaper hotels in the city with breakfast but there are also many more which are vastly more expensive. If you had a room this size (a suite) in a hotel you would not get anything like this for the price you pay at our property.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice host. Very happy with my stay. Close to market too.
Stayed 1 night in Apr 2019
Response from Matt on 5 May,2019
Glad you enjoyed your stay!

10/10 Excellent

PEI-CHI

Stayed 5 nights in Jun 2023

10/10 Excellent

WEIHUA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
很棒的住宿,櫃檯人員很親切,房間很大,唯一一個小小的建議是浴室的排水可以再加強一點,有些器具也有點老舊,但完全不影響這次的住宿,下次一定會再選擇此飯店的

10/10 Excellent

Heinz

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2020
Response from Max on 2 Oct,2020
We are happy you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nyoppusset delikat og god renhold, betjeningen var hyggelig og yter 1 klasse servise
Stayed 4 nights in Mar 2020

10/10 Excellent

TSUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
一間非常舒適的酒店, 房內有厨房, 花園, 大廳, 房間及洗手間, 地方清潔, 位置很方便, 無論要去古城區或夜巿區, 走幾步路便到.
Stayed 3 nights in Dec 2019

8/10 Good

naoto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Matt on 9 Oct,2019
Thank you for your review and glad you enjoyed your stay

8/10 Good

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sisustus uusittu hiljattain ja huoneisto on siisti ja kodikas. Varasimme jopa kaksi lisäyötä, koska ihastuimme paikkaan. Hyvät kokkauspuitteet keittiössä ja jääkaapin sähköt pysyivät päällä myös huoneesta poistuttaessa. Asunnon sijainti on aivan vanhan kaupungin läheisyydessä ja kävelyetäisyydellä myös Night Bazaarista. Läheltä löytyy kaikki tarvittava - pesula, kauppa ja ravintolat. Henkilökunta on ystävällistä ja vastaanotosta saattoi myös varata retkipalveluita. Valitettavasti meidän majoituksen aikana tallelokerosta katosi 50 euroa, jolloin pyysimme henkilökuntaa ottamaan yhteyttä omistajaan. Omistaja otti tilanteen vakavasti ja maksoi puuttuvan rahan takaisin. Tärkeämpänä pidimme kuitenkin sitä, että hän lupasi käydä valvontakameran tallenteet läpi ja selvittää asian. Tilanteesta jäi silti hieman epämiellyttävä olo, koska joku henkilökunnasta on käynyt penkomassa tallelokeroa. Muuta pientä parannettavaa: keittiörätti olisi ollut kiva, niin olisi pystynyt pyyhkimään pinnat kokkailun jälkeen :)
Stayed 4 nights in May 2019
Response from Matt on 5 Jun,2019
Glad you enjoyed our apartment