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Hotel Francs

3.5 star property
Hotel with a 24-hour front desk, near ZOZO Marine Stadium

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Photo gallery for Hotel Francs

Desk, free WiFi, bed sheets
Reception
Daily buffet breakfast (JPY 2000 per person)
Exterior
Desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for [Non Smoking] Standard Double

Desk, free WiFi, bed sheets

[Non Smoking] Standard Double

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Non-smoking] Corner Twin

Desk, free WiFi, bed sheets

[Non-smoking] Corner Twin

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 34 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Non Smoking] Junior Suite

Desk, free WiFi, bed sheets

[Non Smoking] Junior Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Deep-soaking bath
Private bathroom
Bidet
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Suite

Desk, free WiFi, bed sheets

[Non Smoking] Suite

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Deep-soaking bath
Private bathroom
Bidet
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [Non Smoking] Twin (For 1 person)

Desk, free WiFi, bed sheets

[Non Smoking] Twin (For 1 person)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 26 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for [Non Smoking] Executive Double

Desk, free WiFi, bed sheets

[Non Smoking] Executive Double

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Deep-soaking bath
Private bathroom
Bidet
Bathrobes
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Executive Twin

Desk, free WiFi, bed sheets

[Non Smoking] Executive Twin

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Deep-soaking bath
Private bathroom
Bidet
Bathrobes
  • 34 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Non Smoking] Twin (For 2 people)

Desk, free WiFi, bed sheets

[Non Smoking] Twin (For 2 people)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 26 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for [Non-Smoking] Triple

Desk, free WiFi, bed sheets

[Non-Smoking] Triple

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [Non Smoking] Family Quadruple

Desk, free WiFi, bed sheets

[Non Smoking] Family Quadruple

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 31 sq m
  • Sleeps 6
  • 2 Large Single Beds and 1 Single Bunk Bed

View all photos for [Non Smoking] Comfort Semi double

Desk, free WiFi, bed sheets

[Non Smoking] Comfort Semi double

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [Non Smoking] Casual Twin

Desk, free WiFi, bed sheets

[Non Smoking] Casual Twin

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for [Non Smoking] Comfort Single

Desk, free WiFi, bed sheets

[Non Smoking] Comfort Single

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Private bathroom
Shower/bath combination
Deep-soaking bath
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed
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About the area

Map
Hibino 2-10-2, Chiba, Chiba, 261-0021

What's nearby

  • Mitsui Outlet Park Makuhari - 3 min walk - 0.3 km
  • Makuhari Messe - 8 min walk - 0.7 km
  • ZOZO Marine Stadium - 10 min walk - 0.9 km
  • Makuhari Beach - 11 min walk - 0.9 km
  • AeonMall Makuhari New City - 17 min walk - 1.5 km

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 7 min walk
  • Tokyo (HND-Haneda) - 32 min drive

Restaurants

  • ‪サイゼリヤ - ‬4 min walk
  • ‪パティスリー SATSUKI - ‬2 min walk
  • ‪さくら水産 - ‬5 min walk
  • ‪サンマルクカフェ プレナ幕張店 - ‬4 min walk
  • ‪築地食堂源ちゃん プレナ幕張店 - ‬5 min walk

About this property

Hotel Francs

Hotel near Makuhari Messe
Close to ZOZO Marine Stadium, Hotel Francs provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Smoke-free property, a porter/bellboy and a lift
  • Luggage storage, a vending machine and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 222 rooms have comforts such as air conditioning, in addition to amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • Flat-screen TVs with satellite channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:00 AM for a fee: JPY 2,000 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2000 per person
  • Self-parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Francs Chiba
Francs Chiba
Hotel Francs Hotel
Hotel Francs Chiba
Hotel Francs Hotel Chiba

Frequently asked questions

Is Hotel Francs pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Francs?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Francs?

Check-in start time: 2 PM; check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Francs?

Checkout is at 11 AM.

Where is Hotel Francs located?

Located in Makuhari, this hotel is within a 15-minute walk of Mitsui Outlet Park Makuhari, Makuhari Messe and ZOZO Marine Stadium. Makuharikaihin Prefectural Park and Chiba Lotte Marines Museum are also within 15 minutes. Narashino Kaihin-Makuhari Station is 7 minutes by foot and Makuharitoyosuna Station is 28 minutes.

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Hotel Francs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 565 reviews
Rating 8 - Good. 211 out of 565 reviews
Rating 6 - Okay. 82 out of 565 reviews
Rating 4 - Poor. 20 out of 565 reviews
Rating 2 - Terrible. 11 out of 565 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Lots of staff to assist with questions in english
Stayed 2 nights in Apr 2025

8/10 Good

Roel Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The only issue is the size of the bathroom
Stayed 2 nights in Jan 2025

10/10 Excellent

Cindy Su Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love your dog logo
Stayed 3 nights in Jan 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay. Would definitely book again. Thank you to all the wonderful staff.
Stayed 3 nights in Aug 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older but is in a very safe and quiet area. There is direct bus transport between it and Haneda Airport at specified times for a reasonable rate. Shopping at the outlets is a two-minute walk away. The staff is extremely helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service
The property is a little dated but overall the customer service was great! The facilites were clean and the room was spacious and comfortable. It’s in a very convenient location and the Limobus to the airport picks up right in front of the hotel.
Stayed 1 night in Jul 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service
Great location, train, shops, restaurants all near by. Staff very helpful & friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Kin Man

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience staying in hotel Frances, close to outlet, JR, very convenient, room is clean
Stayed 1 night in May 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional customer service

A great hotel with exceptional customer service
Stayed 4 nights in Apr 2024

8/10 Good

Chiho

Liked: Cleanliness, staff & service, amenities
An easy access from Kaihinmakuhari Station, about 5 minutes walking. Location is perfect. We got the breakfast package and we enjoyed it with a beautiful view of the bay. The room was decent with the necessary amenities. No coin laundry on site, so you would have to go somewhere if you are staying long. I’d come back again!
Stayed 1 night in Aug 2024

8/10 Good

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff

The room is slightly old, but I am really impressed by the friendliness of all the staff I met. Location is good
Stayed 1 night in Dec 2023

6/10 Okay

Audrey

Liked: Cleanliness, staff & service
Disliked: Room comfort

Pillows were too soft!

Pillows were too soft and room was just too hot with the heating! Had to switch off the AC altogether but room become stuffy and suffocating. Terribly uncomfortable and you will not have a good sleep. Overall hotel need a refresh and makeover as its getting old...including the bathroom towels!
Stayed 3 nights in Nov 2024

6/10 Okay

Adrian

Liked: Amenities
Rooms are extremely dated, old. The hotel is however quiet and in a very good location for Makuhari Messe, a lot cheaper than other places around that area.
Stayed 5 nights in Jan 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our second time to booked in this hotel . Clean and quite room . Staffs are friendly . Great Customer service. Highly recommended. Will definitely comeback.
Stayed 4 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced terrible experience. Don’t book here

I first booked this place because it said it had parking on site. But when I arrived they said their parking only allowed small kei cars. So I had to find a public parking garage nearby. Then when I checked in they messed up my booking with someone else’s. They were all over the place, gave me the wrong cards and wrote the wrong check out date on the paper. The room they gave me was very old and dirty and the outlets weren’t even working properly. Everything was from the 90s, the room definitely needs to be remodeled for the price they’re charging people. The hotel had no amenities, not even a coin laundry. The lobby also has nothing but people standing there doing nothing but just staring at visitors. Also booked the hotel including the kids in the booking but when I asked for extra towels from the lobby the old man started complaining that kids don’t get towels even though we were reusing the towels for the other nights so we would have used the same number of towels if they gave us new towels every night anyways. But if I call the lobby and ask for two towels your response should just be “no problem we’ll get two more towels to you right away” but no I get complaining from an old man. What am I over paying a hotel for if I can’t even get two extra towels. And on top of all of this you could feel the hard metal springs on the mattresses. Got terrible sleep and unfortunately booked for a few nights. Feel disrespected with this place being called a “western” hotel.
Stayed 2 nights in Feb 2024

6/10 Okay

CHIZUKI

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

SHYAMAL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Takayuki

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

????

Liked: Amenities
Disliked: Property conditions & facilities
水廻りが古くアメニティが充実してない。
Stayed 1 night in Mar 2025

8/10 Good

Daniel

Stayed 2 nights in Apr 2025

10/10 Excellent

Ishikawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんの対応が素敵だった
Stayed 1 night in Mar 2025

8/10 Good

Lourence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

shota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Masami

Liked: Cleanliness, staff & service, property conditions & facilities
リーズナブルです
Stayed 1 night in Mar 2025

6/10 Okay

JINA

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Feb 2025