Desk, free WiFi
Check availability

Reviews of Amber Inn

2 out of 5
Amber Inn
3901 S. Michigan Ave., Chicago, IL

Reviews

5.6
Rating 10 - Excellent. 17 out of 180 reviews" "
Rating 8 - Good. 48 out of 180 reviews" "
Rating 6 - Okay. 40 out of 180 reviews" "
Rating 4 - Poor. 31 out of 180 reviews" "
Rating 2 - Terrible. 44 out of 180 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Maine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was chew cups, blunt wrappers, cigarette and cereal left in the room..so leave me to believe the room wasn't cleaned and the bedding was dirty! Wouldn't recommend this hotel to anyone
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very nasty inside and out
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this property, bed sheets were not clean, property was a hangout spot for random people, and no breakfast or amenities.
Stayed 1 night in May 2021

6/10 Okay

Danshell

Stayed 1 night in Jan 2021

6/10 Okay

May

Stayed 1 night in Jan 2021

8/10 Good

Shaunta

Stayed 1 night in Jul 2020

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pubic hairs in the bathroom
It was so terrible the door was kind of broken and had lock rigged on it did not feel safe at all then I go to the bathroom and there are someone's pubic hairs on the toilet, floor and bathtub you could see stains on every piece of furniture in there. the curtains didn't even cover the whole windows so people could look in at you overall a terrible experience we never even unpacked we went and canceled the reservation and instead of canceling it the receptionist charge my card a second time never again
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
broken door, lights, sink - tap, no mirror in washroom, no coffee maker
Stayed 5 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly, helpful and kind. Restaurant serves the best food, very professional staff and crew.
Stayed 7 nights in Nov 2019

2/10 Terrible

Unhappy

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst decision I’ve made... the whole placed smelled like weed and smoke. They didn’t even have air freshener to help me spray down the place. I asked and she didn’t even a) have any at all or b)ignore my request. I wouldnt go there .. I didn’t even go under the covers ... I made a pillow with my jeans jacket and regular jacket and slept on the bed. Never again...
Stayed 2 nights in Oct 2019

4/10 Poor

micah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

4/10 Poor

Roderigo

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
Stayed 5 nights in Oct 2019

8/10 Good

D, QC

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, good location, big bed and a tv. I came from out of town to see a concert at Reggie's just a short Uber away. No complaints. As long as you are open-minded and realistic with what you are paying, this is a great bargain.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Our room was clean.
Stayed 1 night in Sep 2019

8/10 Good

Maigaskiya, Kano Nigeria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from Nigeria for a conference. The venue is about 8 mins drive away. Therefore I needed a cab to drop and pick me up. The hotel management connected me with a driver that I trusted and was very helpful to me. The Manger of the hotel displayed high sense of hospitality and was always there to attend to our my needs. Another aspect I liked was the restaurant right next to the Inn. Great times indeed at Chicago. Capt Maigaskiya
Stayed 4 nights in Sep 2019

4/10 Poor

Gary

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location and staff. cleaning is good as well. The price is good. and a big room for a family. ; however, things are old no shampoo, there is no enough ice in ice machine
Stayed 1 night in Aug 2019

10/10 Excellent

Mona, Rock Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and spacecious. Slept well. Staff was nice. I will stay there again.
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
This was easily the worst place I've stayed in, and for ~$120 per night. I booked through hotels.com, and when I arrived to the front desk, it took the woman 30~ minutes to sort through paper printouts to find my online reservation. I showed her my email confirmation, my hotels.com confirmation, my credit card notification (with charges from Amber Inn), and the woman didn't believe me until she found her paper printout. She calls her coworker and starts cursing and insulting them. I finally get my key, and I walk toward my 'non-smoking room.' I check the room for working lights, water, any visible bugs near the bed, and what amenities are offered. There's a minor musky odor, which smells a little like bad marijuana, but I ignore it because it might be the next room. No shampoo. No toothpaste. No hair dryer. Just 2 bars of soap. I call the front desk and she said, "ok, I'll have someone bring shampoo to your room." No one shows. 20 minutes later, I walk down to the front desk myself, and she tells me that they can't find the hairdryer, but that they have the shampoo. She radios in to the person she sent to find the shampoo and hairdryer, cursing at him, and then he says there's no shampoo OR hair dryer. "We out, we out." She mirrors him. I ask, what type of $120-per-night hotel doesn't have shampoo? I get told that "it's not a hotel, it's a motel." I wake up from a bad night to find 6 bug bites on my leg. I guess the musky smell wasn't weed, but the bugs. Thanks.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities, room comfort
Paid too much for what it was!
Hotel is dated. Stayed in front (street side) and it was a bit noisy (sirens 24/7) but I do not think having a room in the rear off the lot would be any different. The towels were rough, the two little soap cakes were insufficient for two days (I did get more with no problem), ice machine didn't work, etc.
Stayed 2 nights in Jul 2019

8/10 Good

Joselito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
It’s a nice place and safe I sleep good.
Stayed 3 nights in Jul 2019

8/10 Good

grizel

Liked: Staff & service
Stayed 3 nights in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The ladies at the front desk were extremely helpful and nice. But the hotel was not what we expected. Everything smelt like cigarettes. Even the non smoking rooms. No A.C throughout the hotel and The furniture was filthy . Did not enjoy our stay at all. Definently not worth what I paid !
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being overbooked was a blessing in disguise
I would love to tell you about my stay, but they waited until I was checking in around 8 pm to tell me they were overbooked and I didn’t have a room. No phone call, nothing. They were going to put me in their sister motel, even further south. Mind you, this is pretty south of the city. The neighborhood is terrible. The pictures are lies.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion . La comodidad y facilidad de acceso a todo..
Stayed 2 nights in Jun 2019

6/10 Okay

Chanel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Large King room but NOT updated
I was disappointed with the room selected for me. i wanted a room over-looking the parking lot because those were the rooms with balcony's (1st & 2nd floor). I was not able to be accommodated. The staff is very friendly.
Stayed 2 nights in Jun 2019

6/10 Okay

Laura

Liked: Staff & service, room comfort
Convenient option with train access to downtown
I attended a huge meeting in Chicago and a girlfriend joined me. I chose this hotel because the ones close to the Convention Center were already reserved or way too expensive for my budget. The neighborhood was clean, safe (Police station two blocks apart and a patrol on the block everyday). Three restaurants around the hotel, including one that offers breakfast m. The train Greenline was one block apart and it was conveniently at 10 minutes of my meeting. They have microwave and fridge but no coffee machine in the room. Attention was very good.
Stayed 5 nights in May 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete crap. Horrible staff Took over a half an hour to check in people didn’t have our reservation right never clean the room in between days leaking water in the bathroom didn’t send maintenance gave me some towels and told me to do it myself don’t ever stay here
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

james, Pekin, IL

Liked: Staff & service, room comfort
Little better than we expected.
It's not bad, it's not great. Would give it 3 stars but giving it 4 since it didn't have a bible in our room.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Isn't as nice as it looks online. The TV was on the wall in a way that it couldn't be seen from the bed or the sitting area. We were without power on our first night for about 3 hours. Staff was rude. No do not disturb sign for the door.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s terrible everything about it! Everything’s Unprofessional!
Stayed 1 night in Apr 2019

6/10 Okay

James

Liked: Staff & service
Stayed 2 nights in Mar 2019

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying at this hotel, location is great and I'm in love with the BBQ place across the street.. I always stay extra days sometimes weeks.
Stayed 4 nights in Mar 2019

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it , i booked extra nights
Stayed 2 nights in Feb 2019

2/10 Terrible

GERTRUDE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad bad bad
was not a good stay. second time at amber inn and it was not good.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018