Chicago Marriott Downtown Magnificent Mile

4.0 star property
Hotel with 2 restaurants, near Chicago Children's Museum

Choose dates to view prices

Located in downtown Chicago near Merchandise Mart and the Art Institute, Marriott Downtown Magnificent Mile offers a rooftop terrace, garden, 24-hour gym with yoga and Pilates, two restaurants, free WiFi in public areas, and multilingual staff for nearby shopping.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
The current price is S$267
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Premium bedding
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Pillow menu
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Down duvet
Sofa bed - double
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Bedroom, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Pillow menu
Premium bedding
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(72 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Down duvet
Separate sitting area
Air-conditioning
Connecting/adjoining rooms available
Free cots/infant beds
Pillow menu
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
540 North Michigan Avenue, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Merchandise Mart - 14 min walk - 1.2 km
  • Art Institute of Chicago - 17 min walk - 1.5 km
  • Navy Pier - 4 min drive - 2.2 km
  • Soldier Field - 4 min drive - 3.9 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 11 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪Joe's Seafood, Prime Steak & Stone Crab - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Michael Jordan's Steak House Chicago - ‬1 min walk
  • ‪Labriola - ‬2 min walk

About this property

Chicago Marriott Downtown Magnificent Mile

Upscale hotel near Chicago Children's Museum
Located close to Merchandise Mart and Art Institute of Chicago, Chicago Marriott Downtown Magnificent Mile provides a corner/local shop, a rooftop terrace and a coffee shop/cafe. Adventurous travellers may like the fitness classes and Pilates at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. Yoga classes are offered at the 24-hour gym; the property also has a garden, dry cleaning/laundry services and a bar. In-room WiFi (surcharge), with a speed of 25+ Mbps, and a business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a gift shop
  • Smoke-free property, a 24-hour front desk and a lift
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 1200 rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 50-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 62 per night)
  • Valet parking on site (USD 80 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; USD 33 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harvest
  • Reviver
  • Rush Street Pantry
  • The Purple Pig
  • Yardbird Table & Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • 64,647 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Low-height counter and sink (83 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (93 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 46 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.22 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 33.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Off site parking fee: USD 62 per night (0.1 mi away)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Marriott Downtown Magnificent Mile
Marriott Chicago Downtown Magnificent Mile
Marriott Hotel Chicago Downtown Magnificent Mile
Chicago Marriott
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Chicago
Chicago Marriott Downtown Magnificent Mile Hotel Chicago

Frequently asked questions

Is Chicago Marriott Downtown Magnificent Mile pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Chicago Marriott Downtown Magnificent Mile?

As of 8 Nov, 2025, prices found for a 1-night stay for 2 adults at Chicago Marriott Downtown Magnificent Mile on 25 Nov, 2025 start from S$266.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chicago Marriott Downtown Magnificent Mile?

Valet parking is available for USD 80 per night.

What time is check-in at Chicago Marriott Downtown Magnificent Mile?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Chicago Marriott Downtown Magnificent Mile?

Checkout is at 11:00 AM. Late checkout is available for USD 75 (subject to availability).

Where is Chicago Marriott Downtown Magnificent Mile located?

Located in Downtown Chicago, this hotel is within 1 mi (2 km) of Chicago Children's Museum, Merchandise Mart and Art Institute of Chicago. Navy Pier and Field Museum of Natural History are also within 3 mi (5 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 10 minutes.

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Chicago Marriott Downtown Magnificent Mile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1002 reviews
Rating 8 - Good. 192 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was friendly!
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location great hotel
Stayed 3 nights in Aug 2025

8/10 Good

Lyndon

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean. Friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and very nice hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Hugo alejandro

Liked: Cleanliness, amenities
Nice place
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose Alexandro Arias

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Oct 2025

8/10 Good

Peter L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Marriott property is located conveniently near shops, dining options, entertainment, etc. The hotel is modern with nicely appointed rooms. The check-in process could be improved with more staff. The breakfast buffet is excellent with many varieties of food. However, it is a bit expensive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lavetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to Chicago a few times and this was one of my best stays. I felt very comfortable here and the staff was friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Boland

Liked: Cleanliness, property conditions & facilities
Clean and Friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Chidubem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

AZMY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice
Stayed 1 night in Oct 2025

10/10 Excellent

LAQUANA T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room were spacious, rooms aren’t sound proof you can hear police or fire paramedics sirens but overall it was a high floor 1911 which showed the back area of hotel room smelled good hotel has a great big gym no pool on location hotel breakfast was great perk that cam with room booking. Very walkable area to shops and sight seeing points of interest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with stunning city view from room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for lollapalooza! In a great location with lots of restaurants and shopping nearby. Awesome view too!
Stayed 5 nights in Jul 2025

8/10 Good

Marisa

Liked: Cleanliness, staff & service, amenities
Very large property in a great location but it is always busy so the foyer is like a human zoo with people teeming and never enough staff to cope - as much as they try their best to accommodate everyone they are very much understaffed. Property is a bit tired and could do with a refurbishment
Stayed 7 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
The location was near the places we wanted to visit.
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out the staff was most accommodating. Accommodations were great. Recommend it enthusiastically!
Stayed 2 nights in Aug 2025

10/10 Excellent

Annette

Great location
Stayed 3 nights in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Everything one might want to see was within walking distance. Didn’t care for parking being off-site. It was very noisy at night. Lots of sirens could be heard during the night. The safe didn’t work in our room and the hair conditioner product wouldn’t dispense. I did ask that they replace it, they had to be asked again to replace it before it was done. I give it a four star rating since it was reasonably clean and all staff I encountered was friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

Leticia

Liked: Staff & service
Rooms are very outdated for price. We got a room with a city view and the window was so dirty you really couldn't see that well out of it. The rooms are so beige it's really not that inviting. But the staff were very friendly and nice so points for that.
Stayed 1 night in Aug 2025

8/10 Good

Sagar

Liked: Cleanliness, staff & service
Good but there are better places around for that price
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel w central location. Tenth time staying here
Stayed 3 nights in Mar 2025

8/10 Good

Kisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and valet was very helpful . . . . i would definitely recommend this hotel to my family.
Stayed 1 night in May 2025