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Chicago Marriott Downtown Magnificent Mile

4.0 star property
Hotel with 2 restaurants, near Chicago Children's Museum

Choose dates to view prices

Photo gallery for Chicago Marriott Downtown Magnificent Mile

Exterior
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby
1 bedroom, premium bedding, down duvets, pillow-top beds
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is S$366
includes taxes & fees
30 Jun - 1 Jul

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View

8.6 out of 10
Excellent
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

50-inch flat-screen TV with digital channels, TV, pay films

Suite, 1 Bedroom, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
HDTV
Pillow menu
  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room, 1 Bedroom, City View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Single Room, 1 Bedroom, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
HDTV
Pillow menu
Pillow-top bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View

8.8 out of 10
Excellent
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow menu
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(65 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Sofa bed - double
Down duvet
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(50 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Pillow-top bed
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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The price is S$230
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About the area

Map
540 North Michigan Avenue, Chicago, IL, 60611

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Merchandise Mart - 14 min walk - 1.2 km
  • Art Institute of Chicago - 17 min walk - 1.5 km
  • Navy Pier - 4 min drive - 2.2 km
  • Soldier Field - 4 min drive - 3.9 km

Getting around

  • Grand Station (Red Line) - 4 min walk
  • Millennium Station - 11 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬2 min walk
  • ‪Eataly - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬2 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk
  • ‪Shake Shack - ‬2 min walk

About this property

Chicago Marriott Downtown Magnificent Mile

Upscale hotel near Chicago Children's Museum
Located close to Merchandise Mart and Art Institute of Chicago, Chicago Marriott Downtown Magnificent Mile provides 4 beach bars, a corner/local shop and a rooftop terrace. Adventurous travellers may like the Pilates and fitness classes at this hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a garden and dry cleaning/laundry services. In-room WiFi (surcharge), with a speed of 25+ Mbps, is available to all guests, along with a bar and a business centre.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and a reception hall
  • Coworking spaces, a vegetable garden and a ballroom
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 1200 rooms include comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 50-inch HDTVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and free infant beds

Languages

English, Spanish

Similar properties

Exterior

InterContinental Chicago Magnificent Mile by IHG

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
9.0 out of 10, Wonderful, 1,913 reviews
The price is S$278
includes taxes & fees
1 Jul - 2 Jul
InterContinental Chicago Magnificent Mile by IHG

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 76 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; USD 33 per person
  • 2 restaurants
  • 4 beach bars
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Harvest
  • Reviver
  • Rush Street Pantry
  • The Purple Pig
  • Yardbird Table & Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Free cot
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 42 meeting rooms
  • 64,647 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (87 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (81 centimetre wide door)
  • Low-height counter and sink (83 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (93 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 46 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.22 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 33.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 76 per night (in/out privileges)
  • Off site parking fee: USD 58 per night (0.1 mi away)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Marriott Downtown Magnificent Mile
Marriott Chicago Downtown Magnificent Mile
Marriott Hotel Chicago Downtown Magnificent Mile
Chicago Marriott
Marriott Chicago Downtown Magnificent Mile Hotel Chicago
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Hotel
Chicago Marriott Downtown Magnificent Mile Chicago
Chicago Marriott Downtown Magnificent Mile Hotel Chicago

Frequently asked questions

Is Chicago Marriott Downtown Magnificent Mile pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Chicago Marriott Downtown Magnificent Mile?

As of 23 Jun, 2025, prices found for a 1-night stay for 2 adults at Chicago Marriott Downtown Magnificent Mile on 30 Jun, 2025 start from S$365.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Chicago Marriott Downtown Magnificent Mile?

Valet parking is available for USD 76 per night.

What time is check-in at Chicago Marriott Downtown Magnificent Mile?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Chicago Marriott Downtown Magnificent Mile?

Checkout is at 11:00 AM. Late checkout is available for USD 75 (subject to availability).

Where is Chicago Marriott Downtown Magnificent Mile located?

Located in Downtown Chicago, this hotel is within 1 mi (2 km) of Chicago Children's Museum, Merchandise Mart and Art Institute of Chicago. Navy Pier and Field Museum of Natural History are also within 3 mi (5 km). Grand Station (Red Line) is only a 4-minute walk and Chicago Station (Red Line) is 10 minutes.

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Chicago Marriott Downtown Magnificent Mile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1004 reviews
Rating 8 - Good. 193 out of 1004 reviews
Rating 6 - Okay. 96 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Best location ever! Property is dated and can be noisy when there is an event but that is only on the main floor. Beds are great! Views amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Shemekia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was a whole vibe. Very nice and clean. Convenient to the all the shops and restaurants. I will definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful and cheerful staff. Would highly rexommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was excellent! Felt honored!
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a wedding over the weekend and really enjoyed the vibe of the hotel! It has such a great area for meeting with friends in the lobby by the bar! Loved the Starbucks cafe! And loved how close and convenient it was to so many things!
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. Conference rooms good.
Stayed 1 night in Mar 2025

6/10 Okay

Katherine

It was meh. Outside is dirty, inside reeks of cigars and tobacco. Rooms are just ok. Would not book again. I will say the gentleman at the club lounge check in was delightful, I’d go say hi to him but that’s it.
Stayed 1 night in May 2025

10/10 Excellent

Lynda Pineda

The hotel location is wonderful!
Stayed 3 nights in Dec 2024

8/10 Good

martha

Liked: Staff & service
Staff was very willing to assist and responsive.
Stayed 3 nights in Mar 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
To our surprise, this property was not in good shape. We were on floor 14, and a pipe burst. Due to the water, two fans were blowing the entire day and night. You could hear them in your room, and you could hear the elevator the entire night. We love Marriott hotels, but this one needs a good update.
Stayed 3 nights in May 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Parking location was crazy.
Stayed 1 night in Feb 2025

10/10 Excellent

LaVenia C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was valet parking was $75 and the self parking lot that was recommended was also $75.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didn’t like the mandatory $25/day service charge that was added. I am platinum member and get breakfast at the concierge level. I didn’t eat or drink there, so effectively I got charged $50 extra for no reason. This should be waived for loyal Bonvoy customers.
Stayed 2 nights in May 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, fantastic view, clean room
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location all around
Stayed 4 nights in Dec 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean the staff was excellent and the location was perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Helpful staff

Very friendly and helpful staff. A high standard of cleanliness. Good selection of food and drink.
Seared salmon grain bowl with chips
Stayed 5 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. A bit dated.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alissa

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, lively hotel, wonderful
Stayed 7 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Between having our room ready early, and having luggage storage for the time between checkout and our flight, we couldn’t have hope for a better stay! All the staff were simply amazing and more than willing to accommodate any request we made. Will definitely be back on future trips to Chicago!
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was a awesome stay due to the surroundings and atmosphere along with the service staff was above and beyond to take care of the patrons.
Stayed 3 nights in Dec 2024

10/10 Excellent

Athaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel I had one VERY small gripe with my room that is honestly too minuscule of an issue to type. The value for the money is unbeatable. Would definitely visit again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

Staff was super friendly. Front desk staff were amazing. Everything was so easy.
Stayed 2 nights in Jan 2025