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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

3.7 out of 5 Good
5,370 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationGrant Park1 min walk
Popular LocationArt Institute of Chicago6 min walk
Popular LocationMillennium Park10 min walk
AirportChicago, IL (ORD-O'Hare Intl.)24 min drive

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  • Standard Room, 1 Queen Bed

    Room amenities

    • 18 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed
  • Standard Room, 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    More detailsStandard Room, 1 King Bed
  • Standard Room, 2 Double Beds

    3.8/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds
  • Standard Suite, 1 King Bed, Lakeside

    4.4/5 guest room rating

    Room amenities

    • 50 sq m
    • Lake view
    • Sleeps 3
    More detailsStandard Suite, 1 King Bed, Lakeside
  • Standard Room, 2 Double Beds, Accessible

    5/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds, Accessible
  • Standard Room, 1 King Bed, Lake View

    4.1/5 guest room rating

    Room amenities

    • 23 sq m
    • Lake view
    • Sleeps 2
    More detailsStandard Room, 1 King Bed, Lake View
  • Standard Room, 2 Double Beds, Lake View

    4.2/5 guest room rating

    Room amenities

    • 23 sq m
    • Lake view
    • Sleeps 4
    More detailsStandard Room, 2 Double Beds, Lake View
  • Family Suite

    3.6/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 6
    More detailsFamily Suite

About this area

Chicago

In the city centre, Congress Plaza Hotel is in Chicago's The Loop neighbourhood, an area with good shopping. Auditorium Building and Theatre and Museum of Contemporary Photography are cultural highlights, and some of the area's notable landmarks include Fine Arts Building and Buckingham Fountain. Field Museum of Natural History and John G. Shedd Aquarium are not to be missed. Looking to get your feet wet? Windsurfing and sailing adventures can be found near the property. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Harrison Station is 5 minutes on foot and Harold Washington Library Station is 6 minutes.
Visit our Chicago travel guide
View in a map
Popular Location

What's nearby

  • Grant Park - 1 min walk
  • Art Institute of Chicago - 6 min walk
  • Millennium Park - 10 min walk
  • Cloud Gate - 13 min walk
  • Willis Tower - 17 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.) - 24 min drive

Restaurants

  • Where to eat
  • Tavern Tap – Serves breakfast on selected days.
  • Tavern Tap – Open on selected days.

About this property

Congress Plaza Hotel

3.5-star Chicago hotel in The Loop, walk to Millennium Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, valet parking and a business centre. All 870 rooms boast deep soaking bathtubs, and offer free WiFi and TVs. Other amenities available to guests include free wired Internet, fridges and room service (during limited hours).
Congress Plaza Hotel offers 870 forms of accommodation with a safe and coffee/tea makers. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 46.00 per night
  • Valet parking: USD 52.00 per night

Food and drink

  • Full breakfast available for a fee weekends 6:30 AM–11:00 AM: USD 16-23 for adults and USD 12-18 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness centre
  • Shopping

Family friendly

  • Dry cleaning service
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (50000 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Hand-held showerhead
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in between 3:00 PM and 5:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 16 and USD 23 for adults, and USD 12 and USD 18 for children (approximately)
  • Self-parking fee: USD 46.00 per night (in/out privileges)
  • Valet parking fee: USD 52.00 per night (in/out privileges)
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Congress Plaza Hotel Chicago
Congress Plaza Hotel
Congress Plaza Chicago
Congress Plaza
Congress Hotel Chicago
Hotel Congress Plaza
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Congress Plaza Hotel and receive a full refund?
Yes, Congress Plaza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Congress Plaza Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Congress Plaza Hotel?
As of 30 Sep,2020, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 1 Oct,2020 start from SG$120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Congress Plaza Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Congress Plaza Hotel?
Self-parking is available for USD 46.00 per night. Valet parking is available for USD 52.00 per night.
What time is check-in at Congress Plaza Hotel?
Check-in is from 3:00 PM to 5:00 AM. Early check-in is available for a fee of USD 49.00 (subject to availability).
What time is check-out at Congress Plaza Hotel?
Checkout is at noon. Late checkout is available for USD 59.00 (subject to availability).
Where is Congress Plaza Hotel located?
Located in The Loop, this hotel is steps away from Columbia College Chicago, Museum of Contemporary Photography and Auditorium Building and Theatre. Fine Arts Building and Buckingham Fountain are also within 5 minutes. Harrison Station and Chicago Van Buren Street Station are within a 5-minute walk.
3.7
Good
5,370 reviews
5 - Excellent
1,386
4 - Good
2,088
3 - Okay
1,094
2 - Poor
519
1 - Terrible
283

3.8/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was Great An I Enjoy Stay At The Congress Just Wish Breakfast Was Served
Stayed 1 night in Sep 2020

4/5 Good

Stayed 4 nights in Sep 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we go to Chicago. It has fabulous old world grandeur and the view of the lake is spectacular.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a Great Lakeview! The hotel was super clean. Bed Is super Comfortable. Bathroom was super clean and nice. The staff was very helpful and kind. Will be back! Favorite hotel downtown Chicago
Stayed 1 night in Sep 2020

4/5 Good

Stayed 1 night in Sep 2020