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Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.3/5 Excellent
988 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationMerchandise Mart3 min walk
Popular LocationHouse of Blues Chicago11 min walk
Popular LocationChicago Theatre13 min walk
AirportChicago, IL (MDW-Midway Intl.)23 min drive

Choose dates to view prices

  • Standard Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • Sleeps 4
    More detailsStandard Room, Non Smoking
  • Premium Room, 2 Double Beds, Non Smoking, River View

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • River view
    • Sleeps 4
    More detailsPremium Room, 2 Double Beds, Non Smoking, River View
  • Premium Room, 1 King Bed, Non Smoking, River View

    4.2/5 guest room rating

    Room amenities

    • 22 sq m
    • River view
    • Sleeps 2
    More detailsPremium Room, 1 King Bed, Non Smoking, River View
  • Room, 2 Double Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Non Smoking
  • Premium Room, 2 Double Beds, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 4
    More detailsPremium Room, 2 Double Beds, Non Smoking, City View
  • Premium Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • City view
    • Sleeps 2
    More detailsPremium Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

    4.2/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
  • Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

    3.8/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 4
    More detailsRoom, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)
  • Studio Suite, 1 King Bed, Non Smoking, City View

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    More detailsStudio Suite, 1 King Bed, Non Smoking, City View

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Chicago

Located in Chicago's River North neighbourhood, Holiday Inn Chicago-Mart Plaza River North is in the city centre and on a river. Chicago Riverwalk and Merchandise Mart are notable landmarks, and some of the area's popular attractions include Skydeck Ledge and Navy Pier. Looking to enjoy an event or a match while in town? See what's going on at Wrigley Field. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's location for the sightseeing.

Visit our Chicago travel guide
Map
Popular Location

What's nearby

  • Merchandise Mart - 3 min walk
  • House of Blues Chicago - 11 min walk
  • Chicago Theatre - 13 min walk
  • Skydeck Ledge - 14 min walk
  • Willis Tower - 15 min walk

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • Chicago, IL (MDW-Midway Intl.) - 23 min drive

Restaurants

  • Where to eat
  • Merchants Market – Open daily.

About this property

Holiday Inn Chicago-Mart Plaza River North

Riverside Chicago hotel in River North, walk to Chicago Riverwalk
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a coffee shop/café. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a microwave in a common area are on-site. All 521 rooms feature comforts such as premium bedding and pillow menus, while conveniences include fridges and coffee makers. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find complimentary wireless Internet access and hairdryers. Housekeeping is available on request.
Holiday Inn Chicago-Mart Plaza River North offers 521 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 56.00 per night
  • Parking height restrictions apply

Food and drink

  • To-go breakfast available for a fee 6:30 AM–noon on weekdays and 6:30 AM–noon on weekends: USD 5-10 for adults and USD 5-10 for children
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Greek
  • Japanese
  • Korean
  • Polish
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 10 for adults, and USD 5 and USD 10 for children (approximately)
  • Self-parking fee: USD 56.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Pool access available from 9:00 AM to 9:00 PM
Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Chicago-Mart Plaza River North and receive a full refund?
Yes, Holiday Inn Chicago-Mart Plaza River North offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Chicago-Mart Plaza River North cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Chicago-Mart Plaza River North have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is Holiday Inn Chicago-Mart Plaza River North pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is available for USD 56.00 per night.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Located in River North, this hotel is within a 5-minute walk of Chicago Riverwalk and Merchandise Mart. Skydeck Ledge and Willis Tower are also within 15 minutes. Merchandise Mart Station is 5 minutes by foot and Clark-Lake Station is 9 minutes.

Guest reviews

Overall score and ratings for Holiday Inn Chicago-Mart Plaza River North

4.3
Excellent
5 - Excellent
511
4 - Good
344
3 - Okay
80
2 - Mediocre
29
1 - Poor
24
4.4
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful hotel. It would have been perfect for everything, but due to COVID everything was closed.

Stayed 2 nights in Jul 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Jul 2020

      3/5

      • Liked: Cleanliness, amenities, property conditions & facilities

      The only down side was when I checked in they didn’t ask if I parked in the parking structure and when I went to leave I could not as I didn’t pay for parking called the hotel to ask them to charge my room the lady was rude and told me no but when I talked to the manager in the morning she just applied the parking to my account with no issues

      Stayed 2 nights in Jul 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Friendly, clean and good atmosphere. Staff were super friendly and helpful

      Stayed 3 nights in Jul 2020