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Overview of Holiday Inn Chicago-Mart Plaza River North

Photo gallery

Featured image
Indoor pool
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Holiday Inn Chicago-Mart Plaza River North

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMerchandise Mart3 min walk
    Popular LocationSkydeck Ledge14 min walk
    Popular LocationWillis Tower15 min walk
    AirportChicago, IL (MDW-Midway Intl.)26 min drive

Choose dates to view prices

Premium Room, 1 King Bed, Non Smoking, City View

4.7/5 guest room rating
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

4.6/5 guest room rating
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

4.4/5 guest room rating
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

4.2/5 guest room rating
  • Sleeps 4
  • 1 Double Bed OR 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, City View

4.7/5 guest room rating
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Non Smoking, River View

4.7/5 guest room rating
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

4.6/5 guest room rating
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

No guest room rating
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking, City View

4.2/5 guest room rating
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, River View

4.2/5 guest room rating
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

About this area

Chicago

Located in Chicago's River North neighbourhood, Holiday Inn Chicago-Mart Plaza River North is in the city centre and on a river. Chicago Riverwalk and Merchandise Mart are notable landmarks, and some of the area's popular attractions include Skydeck Ledge and Navy Pier. Looking to enjoy an event or a match while in town? See what's going on at Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Chicago Riverwalk - 3 min walk
  • Merchandise Mart - 3 min walk
  • Skydeck Ledge - 14 min walk
  • Willis Tower - 15 min walk
  • Millennium Park - 8 min drive

Getting around

  • Merchandise Mart Station - 5 min walk
  • Millennium Station - 17 min walk
  • AirportChicago, IL (MDW-Midway Intl.) - 26 min drive

Restaurants

  • Where to eat
  • Merchants Market – Open daily.
View in a map

About this property

Holiday Inn Chicago-Mart Plaza River North

Riverside Chicago hotel in River North, walk to Chicago Riverwalk
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a coffee shop/café. WiFi in public areas is free. Additionally, a 24-hour business centre, self parking and a microwave in a common area are on-site. All rooms are soundproofed and offer free WiFi and hairdryers. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers. Housekeeping is available on request.
Holiday Inn Chicago-Mart Plaza River North offers 521 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 56.00 per night; includes in/out privileges)
  • On-site parking is wheelchair accessible
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee 6:30 AM–noon on weekdays and 6:30 AM–noon on weekends: USD 5-10 for adults and USD 5-10 for children
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Greek
  • Japanese
  • Korean
  • Polish
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 29 November 2020 to 31 March 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 10 for adults, and USD 5 and USD 10 for children (approximately)
  • Self-parking fee: USD 56.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Pool access available from 9:00 AM to 9:00 PM
Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago-Mart Plaza Holiday Inn
Holiday Inn
Holiday Inn Chicago-Mart Plaza
Holiday Inn Hotel Chicago-Mart Plaza
Chicago Holiday Inn
Holiday Inn Chicago - Mart Plaza Hotel Chicago
Holiday Inn Mart Plaza
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn River North Hotel
Holiday Inn Chicago-Mart Plaza River North
Holiday Inn River North
Chicago Mart Plaza River
Holiday Inn Chicago-Mart Plaza River North Hotel
Holiday Inn Chicago-Mart Plaza River North Chicago
Holiday Inn Chicago-Mart Plaza River North Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn Chicago-Mart Plaza River North and receive a full refund?
Yes, Holiday Inn Chicago-Mart Plaza River North offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Chicago-Mart Plaza River North cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn Chicago-Mart Plaza River North have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.
Is Holiday Inn Chicago-Mart Plaza River North pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn Chicago-Mart Plaza River North?
Self-parking is available for USD 56.00 per night.
What time is check-in at Holiday Inn Chicago-Mart Plaza River North?
Check-in is from 3 PM - midnight.
What time is check-out at Holiday Inn Chicago-Mart Plaza River North?
Checkout is at noon.
Where is Holiday Inn Chicago-Mart Plaza River North located?
Located in River North, this hotel is within a 5-minute walk of Chicago Riverwalk and Merchandise Mart. Skydeck Ledge and Willis Tower are also within 15 minutes. Merchandise Mart Station is 5 minutes by foot and Clark-Lake Station is 9 minutes.
4.3
Excellent
Rating 5 - Excellent. 515 out of 998 reviews
5 - Excellent 52%
Rating 4 - Good. 334 out of 998 reviews
4 - Good 33%
Rating 3 - Okay. 87 out of 998 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 998 reviews
2 - Poor 3%
Rating 1 - Terrible. 28 out of 998 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
One
My stay was very nice, the parking I did not expect, with all the other holiday inn I visit parking is free. I was just at Moline,Il holiday inn that Friday and parking was free but it's nice if hotel.com would had told me but they never did. So I'm ok, thank you for. Cleaning and the desk when I needed towels and the comfort for a good night sleep.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from our room of the river and surrounding architecture were astounding and counter balanced, in large measure, some of the less salient points of our stay. Staff was exceedingly responsive to requests. Good thing, as the policy of “not providing room servicing until the 5th day” put more of that responsibility on me, the guest (they said they told me this at check in but I don’t recall being informed). I had to request new garbage bags daily, and place the filled garbage bags outside my door. Same for towels and toilet tissue. The coffee situation was frustrating as there was an incomplete coffee setup in the room. Coffee drinkers, like myself, will understand the importance of this. I wound up buying coffee at a local Starbucks around the corner and nuking it each morning in the microwave located next to the ice machine (on each floor). My recommendation is to buy a carafe of coffee from Starbucks which will last you several mornings (by the way, I didn’t care for the coffee in the hotel food shop (at $4 a cup with refills for $1.67).
Stayed 5 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
Great river view, comfortable beds, smaller room, and hotel lobby is not on main level. Probably would stay there again for location, but a little pricey for the value. Very friendly staff!
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Very nice hotel, staff friendly & helpful. Great location & reasonably priced.
Stayed 3 nights in Oct 2020

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