Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Motel 6 Naperville, IL

2 out of 5
Motel 6 Naperville, IL
1585 Naperville Wheaton Road, Naperville, IL

Reviews

7.4

Good

Rating 10 - Excellent. 369 out of 1007 reviews" "
Rating 8 - Good. 248 out of 1007 reviews" "
Rating 6 - Okay. 155 out of 1007 reviews" "
Rating 4 - Poor. 90 out of 1007 reviews" "
Rating 2 - Terrible. 145 out of 1007 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Business traveller
Liked: Staff & service
Need to mark it 1 star on account it was a non smoking hotel - and strong cannibis odor throughout the entire second floor.
Stayed 1 night in Mar 2024

8/10 Good

me

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable hotel for a tired traveler
Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar,2024
Hi James,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited 10 minutes before receptionist appeared
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar,2024
Hi Ray,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the check in was great , the only thing thatvis annoying is the fact that housekeeping starts banging on doors at 830 am when check out is at 11am , i paid $10 to check in early just for housekeeping to start knocking and waking us up hours before we are supposed to check out , its rude and annoying ,please stop that
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar,2024
Hi Patrice,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Hassane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 21 Mar,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very prompt and clean
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar,2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Saint

Stayed 2 nights in Dec 2023
Response from Nancy Y. on 7 Mar,2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Louis , Daman IV

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, reasonably priced.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb,2024
Hi KenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 9 Mar,2024
Hi Angelica,Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

Hassane

Stayed 1 night in Feb 2024

10/10 Excellent

Devonte

Stayed 1 night in Feb 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Brand Experience Team on 22 Feb,2024
Hi Randy,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Kenneth

Business traveller
Very clean, friendly staff and great value.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb,2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

DeChe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 for money’s worth
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb,2024
Hi DeChe,Thank you for the 5-star rating!Lilith#Team6

10/10 Excellent

Makiyah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always feel welcomed every time I come here
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan,2024
Hi Makiyah, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

BENJAMIN

Stayed 1 night in Jan 2024

2/10 Terrible

LORI

Stayed 1 night in Dec 2023

10/10 Excellent

LaTosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Manish

Stayed 5 nights in Dec 2023

10/10 Excellent

Clif

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec,2023
Hi Clif,Thank you for the perfect rating!!Lilith#Team6

6/10 Okay

Trent

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Philippe

Liked: Cleanliness

10/10 Excellent

Rosario Giambra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing was nice and friendly
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec,2023
Hi Rosario,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Babs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Montana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me for an extra room when it was suppose to be for today.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec,2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Linda M

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay at this location -- easy access to expressways, clean and seems safe, easy check-in/out, friendly staff. No frills, but that is adequate to my travel needs.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 21 Dec,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2023

10/10 Excellent

Shanette

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Dec,2023
Hi Shanette,Thank you for positively rating your stay!!Lilith#Team6

2/10 Terrible

Shavunyae

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Dec,2023
Hi Jason,Thank you for the perfect rating!Lilith#Team6

6/10 Okay

Anthony

Stayed 1 night in Dec 2023

2/10 Terrible

mohd

Stayed 2 nights in Nov 2023

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stay OK
It would have been helpful if I was told at check in the policy was no cleaning daily - just fresh towels and emptying trash. I still had to ask for fresh towels and trash pickup every day of my stay. Everyone at the front desk was great.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 7 Dec,2023
Hi Kathleen,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Craig

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better Motel 6s in the Chicagoland area.
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 5 Dec,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
For the price and area . It was amazing
Stayed 2 nights in Nov 2023
Response from Nancy Y. on 5 Dec,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Shellby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2023

10/10 Excellent

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was alright no microwave or fridge. Room service everyday so thats either a plus or minus. chairs for desk are hardwood and will kill your bottom end!
Response from Nancy Y. on 28 Nov,2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blew expectations out the water!
I needed a cheap night so that I could visit my hometown for the holiday and I really appreciate this motel 6! under $100 which is the cheapest in Naperville and surrounding areas without getting into Chicago. This hotel was cleaner, more comfortable, and overall better than any other hotel i've stayed in for this price point. I WILL be staying here again next time I get homesick!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov,2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Tracy

Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo, Wheaton

Stayed 1 night in Nov 2023

8/10 Good

Ana

Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 3 nights in Nov 2023

6/10 Okay

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Tanisha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023