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Overview of Swissotel - Chicago

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Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
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Swissotel - Chicago

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationChicago Riverwalk3 min walk
    Popular LocationMillennium Park12 min walk
    Popular LocationCloud Gate13 min walk
    AirportChicago, IL (ORD-O'Hare Intl.)32 min drive

Choose dates to view prices

  • Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View

    Room amenities

    • 30 sq m
    • Lake view
    • Sleeps 4
    • 2 Double Beds
    More detailsSwiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View
  • Executive Suite, 1 King Bed

    Room amenities

    • 70 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View

    Room amenities

    • 30 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsSwiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
  • Premier Room, 1 King Bed, City View, Corner (Room)

    4.9/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, City View, Corner (Room)
  • Premier Corner Room, 1 King Bed, City View

    4.1/5 guest room rating

    Room amenities

    • 39 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsPremier Corner Room, 1 King Bed, City View
  • Classic Double Room, 2 Double Beds, Lake View

    4.4/5 guest room rating

    Room amenities

    • 30 sq m
    • Lake view
    • Sleeps 4
    • 2 Double Beds
    More detailsClassic Double Room, 2 Double Beds, Lake View
  • Classic Room, 1 King Bed, Lake View (Lake View)

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Lake view
    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Lake View (Lake View)
  • Classic Double Room, 2 Double Beds, River View

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsClassic Double Room, 2 Double Beds, River View
  • Classic Room, 1 King Bed, River View

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, River View
  • Classic Double Room, 2 Double Beds, City View

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsClassic Double Room, 2 Double Beds, City View
  • Classic Double Room, 2 Double Beds

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsClassic Double Room, 2 Double Beds
  • Executive Suite, 1 King Bed, City View

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed, City View
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSwiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
  • Classic Room, 1 King Bed, City View

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, City View
  • Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 4
    • 2 Double Beds
    More detailsSwiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View
  • Suite, 1 King Bed

    Room amenities

    • 70 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Classic Room, 1 King Bed

    Room amenities

    • 30 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room, 1 King Bed
  • Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View

    Room amenities

    • 30 sq m
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsSwiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
  • Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

    Room amenities

    • 30 sq m
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsSwiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View

About this area

Chicago

Located in Chicago's The Loop neighbourhood, Swissotel - Chicago is in the city centre and on a river. Chicago Water Tower and Buckingham Fountain are notable landmarks, and travellers looking to shop may want to visit Michigan Avenue and Navy Pier. Consider Concord Music Hall for a night out, and don't miss Field Museum of Natural History, a top local attraction. Discover the area's water adventures with kayaking, windsurfing and sailing nearby, or enjoy the great outdoors with hiking/biking trails. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Chicago Riverwalk - 3 min walk
  • Millennium Park - 12 min walk
  • Northwestern Memorial Hospital - 12 min walk
  • Cloud Gate - 13 min walk
  • Art Institute of Chicago - 15 min walk

Getting around

  • Millennium Station - 10 min walk
  • State Station - 11 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.) - 32 min drive

Restaurants

  • Where to eat
  • The Palm – Serves breakfast, lunch and dinner daily.
  • Amuse – Restaurant with a bar. Serves light fare daily.
  • Third on-site dining venue – Serves breakfast daily.
View in a map

About this property

Swissotel - Chicago

Luxury Chicago hotel in The Loop, walk to Chicago Riverwalk
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and self parking. All 661 rooms provide conveniences such as fridges and coffee makers, plus iPod docking stations and LCD TVs with cable channels. Other amenities available to guests include 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).
Swissotel - Chicago offers 661 forms of accommodation with iPod docking stations and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and complimentary toiletries.

This Chicago hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, Swedish massages and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 60.00 per night)
  • On-site parking is wheelchair accessible

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 5-22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference centre

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 250.00 per stay
Dogs only
1 per room (up to 25 lbs/11 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness centre access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 60.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number Hotel License

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chicago Swissotel
Swissotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Swissotel Chicago Hotel Chicago
Swissotel
Swissotel - Chicago Hotel
Swissotel - Chicago Chicago
Swissotel - Chicago Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Swissotel - Chicago and receive a full refund?
Yes, Swissotel - Chicago offers free cancellation on select room rates, because flexibility matters! Please refer to Swissotel - Chicago cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Swissotel - Chicago?
As of 23 Jan,2021, prices found for a 1-night stay for 2 adults at Swissotel - Chicago on 24 Jan,2021 start from SG$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Swissotel - Chicago pet-friendly?
Yes, Swissotel - Chicago allows dogs (limit 1 per room) with a maximum weight of up to 11 kg per pet. There's a deposit of USD 250.00 per stay and a fee of USD 50 per pet, per night. Service animals are exempt from fees.
How much is parking at Swissotel - Chicago?
Self-parking is available for USD 60.00 per night.
What time is check-in at Swissotel - Chicago?
Check-in is from 3 PM - midnight.
What time is check-out at Swissotel - Chicago?
Checkout is at noon.
Where is Swissotel - Chicago located?
Located in The Loop, this luxury hotel is within a 5-minute walk of Chicago Riverwalk and Michigan Avenue. Grant Park and Aon Center are also within 10 minutes. Millennium Station is 10 minutes by foot and State Station is 11 minutes.
4.3
Excellent
Rating 5 - Excellent. 1091 out of 1892 reviews
5 - Excellent 58%
Rating 4 - Good. 471 out of 1892 reviews
4 - Good 25%
Rating 3 - Okay. 164 out of 1892 reviews
3 - Okay 9%
Rating 2 - Poor. 102 out of 1892 reviews
2 - Poor 5%
Rating 1 - Terrible. 64 out of 1892 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

3/5 Okay

Travelled with partner
Sad face IconDisliked: Amenities
Nice to have parking but very expensive- wanted a nice room w a view - was ok the building next to us was majority of our view though
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and the view was amazing, the room was nice and clean as well as the staff being very nice and professional.
Stayed 1 night in Jan 2021

2/5 Poor

Travelled with partner
Sad face IconDisliked: Amenities, property conditions & facilities
Terrible parking. Had to go to the desk 5 different times within one day to get in and out of the parking ramp. Really bad view for a room w a “view”. Would not recommend.
Stayed 1 night in Jan 2021

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Marvelous. Only problem to me which is really not a big one but they didn’t have ESPN on the cable. Other than that everything was beautiful.
Stayed 3 nights in Dec 2020

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