Find Romantic Hotels in Chichicastenango from S$364

"The rooms are charming- like stepping back in time. The shower in our room was a bit odd- LOTS of shower curtain in the tub, but manageable. We didn’t need a fire built in our room, but it was offered. The staff is very friendly and accommodating. The breakfast is good, but I would not recommend the dinner at the hotel restaurant. "

"Amazing view to the lake, helicopter port and access to votes to go to the different towns."

"Big room "

"This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one was helpful or interested in resolving the issue. The explanation I received was that their office computer connected by LAN was working, so the problem must be Wi-Fi. They also blamed the internet provider. In other words, no one took responsibility. One staff member even told me that because this is an “eco-resort,” guests shouldn’t need internet. That response is dismissive. Many guests still need internet for work, communication, or basic travel planning. For one of the more expensive properties around Lake Atitlán, the lack of amenities and the failure to provide reliable internet is unacceptable. The view is fantastic, but the experience did not match the price. Management should address both the connectivity issue and how staff handle guest concerns."