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Best Western Chula Vista/Otay Valley Hotel

2.5 star property
Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices

Choose dates to view prices

Located in the heart of Chula Vista, the Best Western Chula Vista/Otay Valley Hotel offers a continental breakfast and helpful staff. Enjoy the outdoor pool, gym, meeting rooms, free WiFi, and dry cleaning services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Air conditioning
The current price is S$145
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(90 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bath
Hairdryer
Hydromassage showerhead
Private bathroom
Bath with shower
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bath
Hairdryer
Hydromassage showerhead
Private bathroom
Bath with shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bath
Hairdryer
Hydromassage showerhead
Private bathroom
Bath with shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(108 reviews)

Highlights

Air conditioning
Fridge
TV
Renovated in 2020
Hydromassage showerhead
Private bathroom
Deep-soaking bath
Shower/bath combination
Air-conditioning
Deep soaking bath
Hairdryer
Hydromassage showerhead
Private bathroom
Bath with shower
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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16 Nov - 17 Nov
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About the area

Map
4450 Main Street, Chula Vista, CA, 91911

What's nearby

  • Las Americas Premium Outlets - 4 min drive - 6.7 km
  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Sharp Chula Vista Medical Center - 4 min drive - 4.9 km
  • San Ysidro Border Crossing - 4 min drive - 7.1 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Little Sakana - All You Can Eat Sushi - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel remodelled in 2020 and located near North Island Credit Union Amphitheatre
Located close to Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center, Best Western Chula Vista/Otay Valley Hotel provides free continental breakfast, laundry facilities and a gym. Free in-room WiFi and a business centre are available to all guests.
You'll also find perks such as:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, a front desk safe and a computer station
  • A banquet hall, a lift and coffee/tea in reception
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 118 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hydromassage showers and deep-soaking baths
  • TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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  • Breakfast included
  • Parking included
8.2 out of 10, Very good, 1,184 reviews
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includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

Does Best Western Chula Vista/Otay Valley Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of 9 Nov, 2025, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on 16 Nov, 2025 start from S$144.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Chula Vista/Otay Valley Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Chula Vista/Otay Valley Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Chula Vista/Otay Valley Hotel?

Check-in start time: 4 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Chula Vista/Otay Valley Hotel?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Best Western Chula Vista/Otay Valley Hotel located?

Located in Otay, this hotel is within 3 mi (5 km) of Kaiser Permanente Otay Mesa Medical Offices, North Island Credit Union Amphitheatre and Sharp Chula Vista Medical Center. Las Americas Premium Outlets and San Ysidro Border Crossing are also within 6 mi (10 km).

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Reviews

Best Western Chula Vista/Otay Valley Hotel Reviews

7.8

Good

7.6

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 675 out of 1512 reviews
Rating 8 - Good. 325 out of 1512 reviews
Rating 6 - Okay. 230 out of 1512 reviews
Rating 4 - Poor. 144 out of 1512 reviews
Rating 2 - Terrible. 138 out of 1512 reviews

Reviews

8/10 Good

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay here. The bed was comfier than my own lol.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professional and very clean rooms.
Stayed 1 night in Sep 2025

6/10 Okay

JAMES

Liked: Staff & service
Shower dripping, only one bar of soap, only one wash cloth, did not clean room after three days, tv remote fell apart, one of the bolts on the stair bannister missing. Liked breakfast and friendliness and helpfulness of staff.
Stayed 4 nights in Nov 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Lizzete

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2025

8/10 Good

Puchky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed and very quiet y good breakfast in the morning
Stayed 1 night in Jun 2025

6/10 Okay

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
Room 301 - When I went to use the shower, as soon as I turned on the water, the shower head (which is a large multi-function one) flew apart and hit me with a good force. The toilet appeared to be new; however, the toilet seat was loose, and I almost fell on the floor when I sat down. The floor lamp was stimply a stick with a bare bulb on it.
Stayed 3 nights in Nov 2025

10/10 Excellent

selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, clean and comfortable bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities
The pl e is great they are doing a lot off up great it looks very clean great job on keeping it clean 👍
Stayed 1 night in Aug 2025

4/10 Poor

Robin

Disliked: Cleanliness
Room
Stayed 2 nights in Aug 2025

6/10 Okay

John Paul

Liked: Cleanliness, staff & service, room comfort

Ok for the price

Staff at check in was good. Room just had a strong smell and there seemed to be a lot of people milling about the parking lot.
Stayed 1 night in Aug 2025

4/10 Poor

Blake

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty there was hair on the bathroom wall, what looked like blood spattered by the bed and worst of all there was what I'm pretty sure is human feces smeared on the chair in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jun 2025

8/10 Good

Maria G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was being remodeled, my room was clean and quiet.
Stayed 1 night in Jun 2025

4/10 Poor

Press

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction, which was not mentioned to us.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
under construction, entire place smelled
Stayed 1 night in Jul 2025

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t stay at the hotel because they were renovating the front lobby and everyone had to wait outside in a small window to check-in. Wasted $150 and couldn’t even stay.
Stayed 1 night in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t do it!!

This hotel was disgusting! Under construction, room had foul odor, and plumbing was clogged. Could not stay there. Did not feel safe at all. Breakfast was to be served in a hotel guest room.
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
The property is under going some well deserved renovations. The staff are great, and they do make an obviouseffort to keep things as today as possible
Stayed 3 nights in Apr 2025

4/10 Poor

Emily

Disliked: Cleanliness, amenities, property conditions & facilities
Lobby was closed which was unfortunate after a long day of travel.
Stayed 1 night in May 2025

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More parking space would be nice.
Stayed 1 night in May 2025

10/10 Excellent

GUILLERMINA MALAGA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Apr 2025

4/10 Poor

Ernestine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed!

WiFi didn’t work in room. Bathroom light broken. Hotel lobby being restored (not disclosed). Breakfast served from one of the hotel rooms. Toaster broken. Had to check in through window. Overall, not good!
Stayed 2 nights in Aug 2025

10/10 Excellent

JINGYU

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD SERVICE
Stayed 2 nights in Apr 2025