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Reviews of Jambuluwuk Convention Hall & Resort Puncak

3.5 out of 5
Jambuluwuk Convention Hall & Resort Puncak
Jl. Raya Veteran Tapos 63, Ciawi, West Java

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 7 reviews" "
Rating 8 - Good. 3 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Lynne

Liked: Staff & service
Welcome drink should show
Stayed 2 nights in Feb 2024

8/10 Good

Dwi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Stayed there for two nights with family. The receptionist allow us to check in early to the villa which is good, so we went to the villa only to found out there are leftover food in the fridge and leaking sink. Requested the housekeeping to come and clean also to repair the sink, which they did and we’re happy with it. Before check out, the bathroom door accidentally got locked and we had to call the receptionist four times before someone come and fix the door. It takes forever for them to come too :( The overall stay was good. Might come again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Ardi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nature experience at Jambuluwuk resort
I was going there for our escape plan vacation with my family. we love nature experience for vacation. After we went to Taman Safari, we chose this hotel for stay 1 night. the neighborhood and scenery is awesome. we love it. however, when we went there we have some trouble with the tv channel. It had some bad connection through all day till we checked out. Internet was very good.
Response from General Manager on 5 Sept,2016
Thank you for choosing Jambuluwuk Ciawi Boutique Resort as a tourist destination shared group meeting and thank you for the review you have to say. we are pleased to provide comfort to you. In addition, thank you for the positive feedback that you provide to us, hopefully we will continue to provide the best service to the guests by giving our best price. We wish you and your family can vacation and come back to our place. Jambuluwuk Ciawi Boutique Resort will continue to provide the best service and hospitality for the better. Kind Regards Guest Relations Officer

10/10 Excellent

sofi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

DODDI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 5 Sept,2016
Dear Doddi, Mr Thank you for choosing Jambuluwuk Ciawi Boutique Resort as a tourist destination shared group meeting and thank you for the review you have to say. we are pleased to provide comfort to you. In addition, thank you for the positive feedback that you provide to us, hopefully we will continue to provide the best service to the guests by giving our best price. We wish you and your family can vacation and come back to our place. Jambuluwuk Ciawi Boutique Resort will continue to provide the best service and hospitality for the better. Kind Regards Guest Relations Officer

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Hotel kurang bersih. Staf hotel ramah dan membantu
Kami senang selama tinggal di sini. Akan lbh baik jk kebersihan toilet ditingkatkan. Kamar mandi kotor dan sarang laba2 di bbrp tempat.
Response from ecommerce on 5 Sept,2016
Thank you for choosing Jambuluwuk Ciawi Boutique Resort as a tourist destination shared group meeting and thank you for the review you have to say. we are pleased to provide comfort to you. In addition, thank you for the positive feedback that you provide to us, hopefully we will continue to provide the best service to the guests by giving our best price. We wish you and your family can vacation and come back to our place. Jambuluwuk Ciawi Boutique Resort will continue to provide the best service and hospitality for the better. Kind Regards Guest Relations Officer