Days Inn by Wyndham Willoughby/Cleveland

Property class: 2.5

Choose dates to view prices

Reviews

5.4 out of 10
Take advantage of free on-the-go breakfast, laundry facilities and a restaurant at Days Inn by Wyndham Willoughby/Cleveland. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

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About the area

Willoughby is home to Days Inn by Wyndham Willoughby/Cleveland. West Geauga Plaza and Legacy Village are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Erie and Penitentiary Glen Wildlife Center. Looking to enjoy an event or a game while in town? See what's happening at Classic Auto Group Park or Mentor Ice Arena. Visit our Willoughby travel guide
Map
4145 State Route 306, I-90 and Route 306 Exit 193, Willoughby, OH, 44094

What's nearby

  • A modern building with a reflective metallic surface.
    Case Western Reserve University
    28 min drive - 31.5 km
  • A waterfall cascading over rocks in a forested area with autumn foliage.
    Cuyahoga Valley National Park
    29 min drive - 45.9 km
  • A city skyline with modern buildings and a waterfront.
    Huntington Bank Field
    31 min drive - 40.3 km
  • A modern architectural building with a unique curved structure and a glass facade.
    Rock and Roll Hall of Fame
    31 min drive - 40.3 km
  • Historic Kirtland
    1 min drive - 1.5 km

Getting around

  • Cleveland, OH (CGF-Cuyahoga County)
    12 min drive

Restaurants

  • McDonald's
    8 min walk
  • Mission Bbq
    3 min drive
  • Asian Chao
    4 min drive
  • Chipotle Mexican Grill
    3 min drive
  • Condado Tacos
    4 min drive

About this property

Days Inn by Wyndham Willoughby/Cleveland

  • Property highlights
  • At Days Inn by Wyndham Willoughby/Cleveland, you can look forward to free on-the-go breakfast, laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
  • Other perks include:
    • A seasonal outdoor pool
    • Free self-parking
    • A lift, free newspapers and a 24-hour front desk
    • A front desk safe
  • Room features
  • All 112 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
  • Other conveniences in all rooms include:
    • Bathrooms with toilet paper
    • 32-inch TVs with satellite channels
    • Free infant beds, coffee/tea makers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Private bathroom
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 15 per pet, per night (maximum USD 15.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD15.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Days Inn by Wyndham Willoughby/Cleveland have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 8 PM.

Is Days Inn by Wyndham Willoughby/Cleveland pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Days Inn by Wyndham Willoughby/Cleveland?

Self-parking is free at this property.

What time is check-in at Days Inn by Wyndham Willoughby/Cleveland?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Days Inn by Wyndham Willoughby/Cleveland?

Checkout is at 11 AM.

Where is Days Inn by Wyndham Willoughby/Cleveland located?

Situated in Willoughby, this hotel is 0.8 mi (1.4 km) from Historic Kirtland and within 3 miles (5 km) of Indian Museum of Lake County and Great Lakes Stadium 16. Chagrin River and James Garfield National Historic Site are also within 3 miles (5 km).

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Reviews

Days Inn by Wyndham Willoughby/Cleveland Reviews

5.4

5.4

Cleanliness

7.4

Location

6.4

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 69 out of 769 reviews
Rating 8 - Good. 140 out of 769 reviews
Rating 6 - Okay. 190 out of 769 reviews
Rating 4 - Poor. 176 out of 769 reviews
Rating 2 - Terrible. 194 out of 769 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLOSED DOWN - DO NOT BOOK!!!

Booked 2 rooms at this hotel for 3 nights and when we arrived, it was closed down!!! No phone call or email or any notice whatsoever. Prepaid over $500 and have nothing to show for it. We had to book rooms down the street which more than doubled the cost of our trip. I can’t get a response from the hotel and hotels.com is supposed to be ‘looking into it’ but we’re a month past and still nothing! This is simply shameful!
Stayed 3 nights in Aug 2021
Verified review

2/10 Terrible

Disliked: Amenities
This hotel was closed for asbestos removal. My wife and I had made reservations weeks before, but received no notification that we needed to find another place to stay. Very unprofessional.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When the lyft brought me to the building, nobody was there! I called the number and it was no longer in service. I was not informed of the hotel closing or moving and was essentially abandoned without warning. Horrible experience. ***DO NOT BOOK THIS HOTEL. IT MIGHT NOT EXIST***
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When i arrived to check in, i received my room key. when i opened the room there was someone's belongings(suitcase and shoes) right in front of the door. I went down to the front desk to address the issue and the front desk worker notified me that there are no rooms available and he couldn't help me. This was 7/17/2021. I am currently still waiting for my refund. I wouldn't recommend staying at this location/
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel room ever. Didn't even stay 2 hrs. it was disgusting, smelled, blood on wall in bathroom, door didnt shut, etc
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel staff was very friendly and responsive. The whole hotel has a very strong cigarette smell, and the hotel is a bit run down (there is some maintenance work that is needed).
Stayed 2 nights in Jul 2021
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Rooms were clean but common areas were not updated and very smoky. Outdoor pool closed due to COVID but clearly not maintained. Photos from the parking lot are very deceiving.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service
The place was mediocre, not dirty but could have been somewhat updated. Staff were friendly.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here after being unable to find any other hotels with vacancies nearby. This was the worst place I have stayed in 50 years of traveling. Carpets were dirty and stained, the room was not clean, even old food in the refrigerator. The bathroom floor was dirty and the toilet didn’t flush. Hate to write a bad review, but this place was awful. Avoid
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was dirty, inside and out. Reviews over the past month cited numerous reports of bed bugs with a lack of acknowledgment by the management. I could not risk bringing bed bugs back to my house and family.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experince at this hotel was not great at all our room was never cleaned toliet was not flushing properly...we were non smokers put in smoking room we had an ironing board but no iron....carpet was so very dirty feet were black on the bottoms....management was not very friendly at all....no continental breakfast when website said there was....no pool when the website said there was one....at checkout guy looked like he was sleeping....i would not recommend anyone to stay at this hotel it is so in need of very clean people at running this place....i think since i went through a third party me and my family deserve some type of refund for this days inn cleveland.....i have set up several hotels over the years and this hotel was very very very poor....
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for

The hotel was what you expect for the price. First, the host gave us a key to a room which was already occupied and scared both parties when we opened the door to their room. When we got to our room, we made sure to double lock our room so it didn’t happen to us. Lol The beds are really hard and the blankets have holes. The bathroom and shower is pretty rough and needs maintenance. The bathroom light is outside the bathroom by the sink and mirror. You cannot turn the bathroom light on without turning on the light in the room. (We just used our phone light when we used the restroom in the middle of the night so we didn’t wake up the whole room.) It also had a slight smoke smell although it’s a nonsmoking room. It was a great price though!
Stayed 2 nights in Jul 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, paint flaking in tub. Unhelpful front desk

Our non smoking room smelled like smoke. There were large paint chips flaking off the floor of the bathtub as well as a dirt spot on the bath mat hanging over the bathtub. The floor was dirty. It was disgusting. Not anywhere near worth the $125 we paid. When I told the front desk about the horrible condition of the tub and asked if we could have some sort of refund or discount he gave no apology and just gave me a flat, no. Will never ever stay here again. Up there with one of my worst hotel experiences.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I really usually and not a complainer but this got me good! And I’ll explain why! Usually I go to red roof or courtyard! But I wanted to be close to the office! BIGGEST MISTAKE! I reserved the business suite! It had old pizza left on the GLASS in the microwave! The garbage can was not empty! Some one didn’t flush a toilet! The hallways are stifling to the point of no breathing! I traveled up from southern Ohio and the woman who checked me is was a beautiful and sweet she was kind and I can’t blame her! She went on the phone call she received about the room from the housekeeper! He was an older gentleman who was sweet! I feel it’s an under staffed situation! But there was garbage food and toiletries everywhere! This time NOT HAPPY!
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found bed bugs and staff was rude.told us to contact Expedia who we booked through.After some time of talking to staff because couldn’t get through to Expedia.They gave us another room and it was horrible.Sunken I’m middle mattress and food garbage and broken shower head and hole in wall and dirty.Just left hotel without sleep and went to work and sat in car.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was dirty staff was rude
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Cigarette ashes on the carpet. Hairs in the bathtub. Room smelled of BO. Will spend twice as much money to not stay here again
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAY AT A DIFFERENT HOTEL

On the surface this hotel seems old and rundown, but ok for a single night stay. Our specific room had a leaky a/c unit. So the carpet was soaking wet. We asked for a new room because we have two children and felt that the room condition would pose health risks...also, who wants a room with soaking wet carpet. We were told that there were no other rooms available (which I find highly unlikely). In addition to the carpet problem, our TV did not work. We asked for assistance, and received none. Lastly, the pool was not open, the property needs a lot of maintenance work, and the continental breakfast was nonexistent. I spoke to management several different times, and they were rude, unhelpful and just generally unpleasant and unaccommodating. Not what you want from a hotel staff or stay. I understand that there may be larger staffing issues. But these conditions were beyond unpleasant and we should have been given a different room or some sort of a refund at the very least. Check out the view from our room in the pics provided. :/ SPEND YOUR MONEY ELSEWHERE!!!
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor and uncared for

Room was not clean. Bathtub had pubic hairs. Pool was closed. Exterior doors did not close. Place is a dump
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was a smoking room (even though we do not smoke, it was all that was available), but it was still dirty. The bed was barely made, the carpet was sticky to walk on, the shower was dirty and had a hole in the surround. Part of the window was broken as well. I understand that the hotel was short staffed, but I don't feel that enough was done to make it comfortable for guests.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel i have ever been in

Bedrooms were completely disgusting, beds unmade, bathrooms unclean. There were holes in the blankets from cigarette burns. We scoured all over both mattresses looking for bed bugs and thankfully didnt find any.had to wear shoes because the carpets were sticky feeling. When i learned i had accidently booked a smoking room the receptionist told me that it was too bad they dont switch rooms there. Photos on site need updated as the building and rooms probably havent looked like that in over a decade. I will never stay at any days inn again.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly dirty had a huge cobweb hanging from ceiling about 18”x24” been their for awhile. Breakfast to go they informed me the night before, that morning they said they were sorry but had none to get them ready. Nasty place pictures are very misleading. If I could give it a minus I would. I will never stay a a Days Inn again 😝
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
We asked for a non smoking room, but they gave us a smoking room. We were moved to a different room, but the entire hotel smelled like smoke and urine. The bathroom was gross and the tub had grime all over it. The bedding smelled like smoke. We were getting a headache and getting nauseous after only being there for 30 minutes, so we checked out and went to a different hotel.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Disliked: Staff & service
I didn't like that the cleaning staff was low and I couldn't get clean towels when I needed them.
Stayed 2 nights in Jul 2021