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"Excellent reception and restaurant service. "

"We especially liked the staff we met. The room was clean, bed comfortable. The only thing we were really upset about was that my Sister who’s 75 years old came to visit us for a couple of hours, and a few days later got a £100 parking fine. To me it’s ridiculous that a virtually half empty car park can fine someone for staying a couple of hours. There was a notice on the front desk that said guests had to put in their registration number, surely not for someone visiting family. And that 2 hours was spent in reception talking to the staff. And they knew she was just visiting and no one mentioned that she had to put her reg number in. Still doesn’t alter how we felt about the staff. They were very friendly. Especially the ones on Reception. "

"Amazing views of the lake and facilities. We got a free upgrade from a studio to a lodge "

"Great help from reception when I needed it."

"Really friendly staff and comfortable room. The breakfast was fantastic! "

"Stay was great. Although there was a wedding on the day, the ceremony did not affect our quiet stay. "

"Loved the pool and thermal suite. I've stayed at 4 hotels in the area and this was the best. Restaurant steal was amazing. Most meals seemed to come with coleslaw rather than any meaningful fibre and nutrition. I ate at the bar the pub the restaurant and found the same in each. Pool opens at 6:30 which isn't quite early enough for my taste. Especially when they were 5 minutes late opening the door and I had to ask at reception."

"Fantastic hotel for price "

"The staff were excellent and the room was absolutely fantastic. Dinner was lovely with a beef salad that was outstanding."