Reception

Reviews of Capitolina City Chic Hotel

3 out of 5
Capitolina City Chic Hotel
Str. Victor Babes nr. 35, Cluj-Napoca

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 115 reviews" "
Rating 8 - Good. 29 out of 115 reviews" "
Rating 6 - Okay. 2 out of 115 reviews" "
Rating 4 - Poor. 1 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tiberiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Response from Daciana Florina Tauta-Front Desk on 27 Apr,2024
Thank you very much for your review. We are glad you have had a pleasant experience with us. Hope to see you again.

10/10 Excellent

Vasile, Romanel-sur-Lausanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Highly recommended
Stayed 1 night in Mar 2024
Response from Daciana Florina Tauta-Front Desk on 27 Apr,2024
We are glad you have had a pleasant experience with us. Hope to see you again.

10/10 Excellent

Bogdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bogdan

Stayed 1 night in Jan 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel
Really nice hotel in a great location. Clean rooms and nice breakfast . Very friendly and welcoming staff, we will return!
Stayed 1 night in Dec 2023

10/10 Excellent

Bogdan

Stayed 1 night in Dec 2023

10/10 Excellent

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and clean, and the staff were super helpful. Great breakfast too! Be warned that while it is a 10 min walk from just about everything you’d want to do, it is at the top of a steep hill, which can be a tough climb at the end of a long day. Bolt/Uber is an easy way to beat that though! (Rides are cheap) All in all, a fantastic experience and will definitely stay here next time I’m in Cluj.
Stayed 4 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful breakfast and accommodating staff.
Stayed 5 nights in Sep 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very well maintained , with a very good breakfast in an excellent location. I would sayvtbe standard was more than the 3 stars they have, very close to a 4 stars.
Stayed 1 night in Jul 2023
Response from Sigrid on 6 Jul,2023
Dear guest,Thank you for taking the time to write a review.We are very glad to hear you enjoyed your stay with us.Hope to see you again soon.Regards,Sigrid Vultur - Sales Manager

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Challenging" stairs in front of the hotel, and so is the climbing from the old city to the hotel. Good location. Good breakfast.
Stayed 2 nights in Jun 2023

10/10 Excellent

Donald Harvey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence close to centre and botanic garden
Fantastic hotel, wonderful welcome and a very spacious, stylish, luxurious clean room. Whirlpool bath and shower in bathroom. Teamaking facilities in the room. Very tasty excellent selection of food for breakfast. Easily walkable to the main tourist sites,central cluj, and the botanic gardens.
Stayed 1 night in Apr 2023
Response from Sigrid on 2 May,2023
Dear guest,We are very happy to hear you enjoyed your stay with us. Thank you for taking the time to write a review.Have a nice day,Sigrid Vultur - Sales Manager

8/10 Good

Peter

Stayed 2 nights in Mar 2023

6/10 Okay

Sotir

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jonathan

Travelled with group
Liked: Staff & service, property conditions & facilities
Friendly hotel in central location, reception helpful and front door open round the clock. Rooms neat and tidy and modern. Good place to stay.
Stayed 3 nights in Mar 2023
Response from Sigrid on 2 May,2023
Dear guest,Thank you for reviewing your stay with us. We are glad you had a pleasant experience.Have a nice day,Sigrid Vultur - Sales Manager

10/10 Excellent

Kaisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

yizhak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

10/10 Excellent

Vincentiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the attentiveness of staff made it a hospitable experience.
Stayed 2 nights in Dec 2022

10/10 Excellent

Astghik, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in walking distance to main square. The staff is friendly, breakfasts are very good. Lobby is a bit small if you intend to have meetings there, but overall the experience is very nice.

10/10 Excellent

Ana, Prague

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing along with room! Very spacious and modern
Stayed 2 nights in Aug 2022

10/10 Excellent

Robin

Stayed 1 night in Jul 2022

10/10 Excellent

Pnina

Business traveller
Liked: Cleanliness, staff & service, room comfort
Lovely place
I am a returning customrr, very friendly, great breakfast, centrally located...defenetely value for the pay
Stayed 1 night in Jun 2022

10/10 Excellent

HORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend 100%
Very nice hotel with very friendly staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Octavian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MARIUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Sigrid on 5 Oct,2021
Dear guest, Thank you for taking the time to review your stay with us. We are glad you had a pleasant experience. Hope to see you again. Regards, Sigrid Vultur - Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Response from Sigrid on 5 Oct,2021
Dear guest, Thank you for taking the time to review your stay with us. We are glad you had a pleasant experience. Hope to see you again. Regards, Sigrid Vultur - Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be happier
Our room was clean, spacious and had a great view. The staff were very friendly and helpful at all times. Overall a great stay. The location is excellent too. Very close to the town centre, and near a vibrant student campus.
Stayed 1 night in Sep 2021
Response from Sigrid on 22 Sept,2021
Dear guest, We are glad you had a pleasant stay with us. Thank you for taking the time to share your thoughts with us. Hope to see you again. Have a nice day! Sigrid Vultur - Sales Manager

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small hotel with characters, close to old town, many restaurants / cafes close by. Staff are all nice and helpful. Breakfast is good.
Stayed 2 nights in Nov 2019
Response from Sigrid Vultur on 14 Jan,2020
Dear guest, Thank you for taking the time to review or hotel. We are glad you had a pleasant stay with us and we hope to see you again. Have a nice day, Sigrid Vultur - Sales Manager

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Sigrid Vultur on 14 Jan,2020
Dear guest, Thank you for taking the time to review your stay with us. Hope to see you again. Regards, Sigrid Vultur - Sales Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, just about a 10 min walk from the Unity Plaza, this charming hotel features well-appointed, large rooms, an excellent, helpful staff. It’s a wonderful place I would look to stay in again next time in Cluj.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this property. Nice atmosphere.
Stayed 1 night in Jul 2019
Response from Sigrid on 7 Aug,2019
Dear guest, Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay and hope to see you again. Regards, Sigrid Vultur - Sales Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, especially loved the Botanical Garden nearby. Easy access to old town and superb vegan/vegetarian restaurant Samsara. Peaceful. Room, slightly retro, has all you need. Easy lift access. Nice size hotel.
Stayed 2 nights in Jul 2019
Response from Sigrid on 7 Aug,2019
Dear guest, Thank you for your nice review. Hope to see you again soon. Regards, Sigrid Vultur - Sales Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
minunat
extremely polite front desk,great room.very clean,superb breakfast,centrally located.
Stayed 2 nights in Jul 2019
Response from Sigrid on 7 Aug,2019
Dear guest, We are glad to hear you had a pleasant stay with us. Hope you'll book us again for your next trip to Cluj-Napoca. Regards, Sigrid Vultur - Sales Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was extremely helpful.Rooms and breakfast also very good.
Stayed 1 night in Jun 2019
Response from Sigrid on 7 Aug,2019
Dear David, Thank you for reviewing your stay with us. We are pleased to hear you liked your room and the breakfast we serve. Have a nice day, Sigrid Vultur - Sales Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, convenient for the centre of town, restaurants and coffee. Rooms are a bit small but they're clean and nice enough. Appliances (TV, aircon) are a bit older. Good bathroom and shower!
Stayed 3 nights in Apr 2019

10/10 Excellent

Pawel

Very good hotel
Stayed 1 night in Nov 2018

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Good wifi , safe parking, good breakfast
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good place to stay in Cluj. Safe, Convenient and a short walk to the old tomb center.
Stayed 2 nights in Oct 2018

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary stay
Stayed three nights for wedding anniversary. Receptionist very welcoming and helpful. Very pleased with our room. Nice size, comfy, clean and a lovely picture window. Nice walk to centre, slight hill not a problem. Only minor tribe was no coffee or breakfast tea in room. Available from dining room so no big deal. If ever in Club again, we will certainly stay at the same hotel.
Stayed 3 nights in Sep 2018

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent Hotel. Small but comfortable. Good area, just 3 minutes to old city cafe's and restaurants.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very pleasant hotel in a great location. Staff was pleasant and hotel was very clean
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I spent 2 days in Cluj at Capitolina. The hotel is located closed to the downtown area, it was clean, the staff very friendly. The breakfast was very good. I would definitely book this hotel again.
Stayed 2 nights in Jun 2018
Response from Sigrid Vultur on 21 Jun,2018
Dear guest, Thank you for your review. Hope to see you again soon. Regards, Sigrid Vultur - Sales Manager

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Sigrid Vultur on 11 Dec,2018
Dear guest, Thank you for taking the time to review our hotel. We would greatly appreciate if you could tell us what were the problems you encountered during your stay. It can help us improve our services. Thank you, Sigrid Vultur - Sales Manager

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Only praise for this place: very close proximity to the University , well appointed room, comfortable beds, clean bathroom with all the needed toiletries. Friendly, professional service, very good WiFi, plentiful and tasty breakfast. Highly recommend it.
Response from Sigrid Vultur on 9 May,2018
Dear guest, Thank you for taking the time to review us. We are very glad we managed to meet your expectations. Thank you for choosing us for your stays in Cluj-Napoca. Have a nice day, Sigrid Vultur - Sales Manager

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Nice boutique hotel , very friendly staff. Clean and well appointed room, comfortable beds. Clean bathroom with good toiletries. Excellent breakfast and very good WiFi. Will stay here again next time in Cluj. Highly recommend it for excellent service.
Response from Sigrid Vultur on 3 May,2018
Dear Mariana, Thank you for your nice review and for the recommendation. Hope to see you again soon. Have a nice day, Sigrid Vultur - Sales Manager

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay. Nice clean room, comfortable beds, spacious bathroom, friendly staff. Very good breakfast and WiFi. Highly recommend it for professionalism, excellent service, location.
Response from Sigrid Vultur on 13 Apr,2018
Dear guest, Thank you for your review. We are glad to hear you're enjoying your stays with us. Hope to see you again soon. Have a nice day, Sigrid Vultur - Sales Manager

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent boutique hotel , we stayed here twice before and we keep coming back for the following reasons: professionalism and friendliness of staff, nice, clean rooms , impeccable bathroom, very comfortable bed, excellent breakfast hot and cold, very good coffee and location. Highly recommend it. We will be back.
Stayed 1 night in Mar 2018
Response from Sigrid Vultur on 23 Mar,2018
Dear guest, Thank you for your nice review and your recommendation. Hope to see you again soon. Have a nice day, Sigrid Vultur - Sales Manager

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service, I was able to get into the room before the check in time. Clean, spacious room, very comfortable bed, spotless bathroom with all the amenities. WiFi was working very good, breakfast was excellent hot and cold. I highly recommend this boutique hotel for the service they offer, attention to details, excellent breakfast and WiFi, location within walking distance to the University of Cluj-Napoca. We will be back.
Stayed 1 night in Mar 2018
Response from Sigrid Vultur on 12 Mar,2018
Dear Mariana, Thank you for your feedback. We are glad to hear you enjoyed your stay with us and we hope to see you again soon. Have a nice day! Regards, Sigrid Vultur - Sales Manager