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Reviews of Hotel Platinia

5 out of 5
Hotel Platinia
Calea Manastur, 6-Feb, Cluj-Napoca, Cluj Napoca

Reviews

9.8

Exceptional

Rating 10 - Excellent. 112 out of 123 reviews" "
Rating 8 - Good. 9 out of 123 reviews" "
Rating 6 - Okay. 2 out of 123 reviews" "
Rating 4 - Poor. 0 out of 123 reviews" "
Rating 2 - Terrible. 0 out of 123 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paulette, POOLVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, and the room was the best on our trip! The Italian restaurant downstairs in the mall adjoining the hotel is quite good with impeccable attention to detail. The views from the upper floors are nice, although right now there is some very noisy construction across from the hotel. We could not hear it in the room, but the traffic and construction did make it difficult to enjoy the balcony. Parking is easy and connected the hotel.

10/10 Excellent

Attila

Stayed 1 night in Dec 2023

10/10 Excellent

Ismael

Liked: Cleanliness, property conditions & facilities
Very nice place and staff. Nicest place in Cluj
Stayed 2 nights in Dec 2023

10/10 Excellent

Attila

Stayed 1 night in Dec 2023

10/10 Excellent

stanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go to Cluj at least 2-3 times/ year, always stay at the Platinia hotel and would not change this ever !
Stayed 9 nights in Nov 2023

10/10 Excellent

vasile

Stayed 1 night in Oct 2023

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In room was too hot. Temperature was 25 degrees and air conditioning was blocked.
Stayed 1 night in Oct 2023

10/10 Excellent

simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice rooms and options for Italian and Chinese cuisine.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with delicious breakfast
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian, Cupertino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star service and facility. Loved the gym access, grocery store convenience, mall and restaurants.
Stayed 5 nights in Aug 2023

10/10 Excellent

Ruxandra

Travelled with family and small children, Business traveller
Liked: Amenities
Convenient, central location, very close to the BT Arena where the design fair was, which was the reason of my trip to Cluj. Spacious, clean rooms and nice views. I had a suite with multiple rooms and the view was great from all windows. A copious breakfast was included in the room cost. I will most likely stay at Hotel Platinia again.
Stayed 1 night in Sep 2023

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property
Stayed 6 nights in Aug 2023

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Very large room and quite well designed, comfortable, stylish
Stayed 1 night in May 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Amenities
We loved the hotel and mall within. However, there was road construction that made it hard to navigate and sleep in. Would return though as the hotel was great!
Stayed 1 night in Jul 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in May 2023

10/10 Excellent

SARIT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very large rooms beautifully decorated. Great service from the staff. Excellent breakfast. Highly recommended hotel.
Stayed 3 nights in Apr 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and excellent location. Construction outside the hotel but not the hotels issue.
Stayed 1 night in Oct 2022

10/10 Excellent

Marius, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was “5 Stars” from the first check-in to the late check-out that was graciously offered. There’s no other place in Cluj that comes close to the quality of the hotel Platinia. Easy (free) parking and breakfast included, added to the great experience.
Stayed 1 night in Oct 2022

10/10 Excellent

Jungtaik

Stayed 4 nights in Oct 2022

10/10 Excellent

John

Stayed 2 nights in Aug 2022

10/10 Excellent

Jesse

Stayed 4 nights in Jul 2022

10/10 Excellent

Ransom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly staff team was very helpful with everything we needed. We even used the hotel for getting a confirmation code to order a late meal from glovo when our foreign number was rejected. We enjoyed the breakfast that was served and the restaurant staff was superb. As we needed to check out while at the same time we only had our flight in the evening the hotel kept our luggage safe while we toured the city. It was also a great thing that the rear door of the hotel leads straight into a modern and air conditioned shopping mall. Last but not least, the hotel room was huge and so was the king size bed. A lovely apartment suite! Would have preferred flatter pillows though but that’s our preference!
Stayed 1 night in Jul 2022

6/10 Okay

ioana, Marina del rey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall the property is very nice and the room very comfortable. The location is very noisy as rooms face an incredibly busy boulevard. So expect lots of car traffic day and night and a lot of exhaust. The property itself is well maintained. The moment you step outside, the pick up and drop off area is treated like it does not belong to it: dead leaves everywhere and weeds growing. There is no valet to park the car or bring the car. I find that strange for a 5 star property and the parking lot is very very tight. Lastly, I did my laundry which was a very expensive service - same as you would pay at any 5 star hotel in a big city anywhere. The laundry came back wrinkled, socks missing, my shirts and dresses not pressed. When I brought this issue to the attention of the staff they deflected any responsibility and put blame on a outside service provider… I was disappointed to say the least. I was not offered a solution and having the in-house housekeeping steam my clothes was not an option. The hotel does not offer that service. Again, this is not a 5 star property in my book: the prices yes, the services offered no.
Stayed 2 nights in Jun 2022

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, amenities
Breakfast
Stayed 3 nights in Jun 2022

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive rooms
Massive rooms great location and extremely clean
Stayed 4 nights in Jun 2022

10/10 Excellent

Nathan, Wilsonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

liviu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice space, furnishings and appliances
Stayed 2 nights in Dec 2021

10/10 Excellent

Sorin

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
One of the best hotels in Romania. From checking in to checking out nothing negative. Courteous workers from hotel desk to staff at the restaurant for breakfast to maids Clean. Wonderful stay. Only positive comments. Thank you.
Stayed 3 nights in Aug 2021

10/10 Excellent

alicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the large room ! I had plenty of space and the style was very chic.
Stayed 4 nights in Aug 2021

10/10 Excellent

Beniamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel nestled away from the hustle and bustle of the centre - you can walk to the park and some sights too- lovely staff and exquisite decor
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels in the city for suite size and location; two great restaurants as well
Stayed 4 nights in Apr 2021
Response from Andreea Muntean, Front Desk Team on 4 May,2021
Dear Guest, Thank you for your feedback ! We are honored that you've enjoyed your stay within our property and we always strive to offer the best services. We remain at your disposal for future reservation inquiries. All the best!

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, excellent location. Rooms are spacious and well decorated. Breakfast a la carte top notch. Above all however service is incredibly firendly and professionall.
Stayed 2 nights in Dec 2020

10/10 Excellent

Boaz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Petur, Reykjavik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge beautiful rooms, friendly staff and great breakfast.
Stayed 1 night in Jun 2020
Response from Corina Panu-Postica, Front Office Manager on 23 Jun,2020
Dear Petur, Thank you for your feedback and such a great review of your experience with Hotel Platinia. It is an honour for us as a team to read it. Hope to see you soon again. Kind Regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Loredana, Kuala Lumpur

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
This is the best hotel in Cluj. Each room is a suite with a bedroom, living room and balcony. The breakfast is extremely extensive (even plenty of vegan options) and the service is very nice. Is located conveniently in a small mall and while is not in the city center, is close enough. I’ve stayed multiple times and it will be my only choice. Highly recommend it.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Hamlet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Elena, Washington DC

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I adore this place and highly recommend it. It's luxurious, the people are so kind and obliging, they helped me with lots of things, big and small. Can't wait to go back.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Teodor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019