I booked this property due to the 9.4 rating. The price was low, but it doubled when the fees were added. We booked anyway and ugh, we got snookered. The sheets were NOT CLEAN!! They were covered in black dog hair and human hair, and there was some sort of stain/spot on them. Pillows were old and gross. We ended up putting towels down to sleep on. Couch is covered in dog hair too. The shampoo/soap dispenser was empty, and there were bottles of same in the shower that looked like someone left them from last time. The entire room smelled like stale cigarette smoke, and the spare towels and sheets in the closet smelled the same. Road noise was horrible to one side, and other occupant noise was bad on the other. The electronic door lock kept making reset noises through the night. Neither my wife nor I got much sleep at all, which killed the next day’s running race. Check out you’re expected to take the garbage out and strip the bed/shower on your own. Why am I paying a cleaning fee then? I contacted the property owner and they did offer to move us to an empty unit, but it was late and it would have been an undertaking, so we declined. We expected to hear from them today, but they never reached back out. For a 9.4 rated property, this place missed the mark. Once again, be wary of Hotels.com ratings.