2 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Hotel Heritage Inn

3.5 out of 5
Hotel Heritage Inn
Sivasamy Rd, Ram Nagar, Coimbatore, TN

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 5 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Regu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite neat & clean
Stayed 1 night in Jul 2023

6/10 Okay

Sathishkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I paid extra through expedia for a non-smoking room but the property does not have Smoking or Non-Smoking rooms.
Stayed 1 night in Jun 2023

8/10 Good

SUJITH, Anchorage

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, enjoyed

6/10 Okay

Tarun

Disliked: Property conditions & facilities
Washroom was not ok
Stayed 2 nights in Feb 2023

10/10 Excellent

Shweta

Stayed 1 night in Jan 2023

2/10 Terrible

Varun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities

6/10 Okay

pravin

Stayed 12 nights in Aug 2022

8/10 Good

VIJAYAKUMAR

Stayed 1 night in Jul 2022

2/10 Terrible

Rajashekar

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed with the stay. Was surprised when reception guy asked not to book through Expedia. Baths were really untidy and water extremely hard. Toilet did not flush at all. Had to ask for toilet paper.
Stayed 1 night in Jun 2022

6/10 Okay

Yuvakrithika

Travelled with family
Liked: Staff & service
Room was smelling bad and was without any aeration. Rooms were filled with cigarette smell
Stayed 2 nights in Dec 2021

8/10 Good

Anil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Sreeram Narayanan on 1 Jul,2019
Dear Mr.Anil The entire team at Hotel Heritage Inn, Coimbatore would like to thank you for such pleasant feedback about your recent stay with us. It gives us great pleasure to read that your experience went beyond your expectation with our flawless associates taking care of your every need. The entire team hope that we will have the pleasure to welcome you back with us in the near future. With warm regards Sreeram Narayanan General Manager

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Facilities services is not like 🌟 hotels but price is very expensive.
Stayed 1 night in Jun 2019
Response from Sreeram Narayanan on 20 Jun,2019
Dear Mr.Anonymous, Thank You very much for choosing to stay at Hotel Heritage Inn, Coimbatore and taking time to share your experiences. We sincerely regret the inconvenience caused to you during your stay with us. Your feedback has been shared with the team and we will ensure that this matter is addressed and necessary actions have been taken to ensure such instances do not recur. We sincerely hope you will give us another opportunity to showcase our hospitality. My Team and I look forward to the pleasure of welcoming you back again. Kindest regards, Sreeram Narayanan General Manager

10/10 Excellent

Kalaivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hospitality
The stay was pleasant, I stayed for a week, I will go back to stay in the future.
Stayed 7 nights in Mar 2019
Response from Sreeram Narayanan on 12 Mar,2019
Dear Ms.Kalaivani, Greetings from Hotel Heritage Inn, Coimbatore! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. I will share your feedback with our team and I am sure that this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Once again we thank you for sharing your valuable feedback and look forward to personally welcome you back as and when you plan your next visit to our hotel. Warm Regards Sreeram Narayanan General Manager

8/10 Good

Shashank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sreeram Narayanan on 1 Feb,2019
Dear Mr.Shashank, Greetings from Hotel Heritage Inn, Coimbatore. Thank you for taking the time to write such positive comments on Hotels.com. It is always gratifying to receive such wonderful comments. Truly, encouraging and a great source of motivation for all of us. I have shared your feedback with the entire team and we are delighted to know you have enjoyed our hospitality, food & Service. We all graciously await your return to Hotel Heritage Inn Coimbatore in the not too distant future Warm Regards Sreeram Narayanan General Manager