Coldstream Holidays

Room clean lack of cooking utensils and an oven rack Reception staff pleasant to deal with

TOC was excellent, beautiful building, spacious suite with some fun personalisation, and the staff were friendly professional and welcoming, highly recommended, will stay here again 😊

The whole stay was sort of up and down. The room initially had a contact lens on the bathroom counter, indicating that the cleaning before we checked in was not particularly thorough. The front desk staff seemed somewhat nonplussed about this. The beds were quite comfortable. We had a two king size bed suite and there was shockingly little storage space for the three of us. We ended up having to lie our suitcases on the ground and sort of live out of them during the time of that we were there. There was some minimal drawer space of one drawer and closet space but that would not have been enough for any of us individually. The hotel seems to have gone for style over substance. I found the music in the lobby to be somewhat overwhelming. I wish it had been more calming as opposed to some sort of house dance music. Breakfast in the restaurant was good and satisfying so that was a positive.

Tram near Staff v nice Food vg & free drink Would have liked a sep shower

Staff were really helpful. And the bed was super comfy with lovely linen.