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"There are two tales here. The night staff is just ok and the day one is super friendly, so no complains about the staff in general. However, the hotel feels dirty and is ugly. A lot of the equipment doesnt feel of good quality, and the rooms have installations that feel from the communist era in Eastern Europe. That's not good, cause they are asking more than the price of 4stars hotels in other places in Western Europe. Heck, this stop of the itinerary was more expensive than one in a 5stars hotel we had. It is a shame that they have a historic house that they use for publicity, because nobody is actually staying there."

"Firstly the location was fantastic - although as Colmar is so small you can’t really go wrong. It was walkable to cafes, restaurants and all the gorgeous attractions Colmar has on offer. We stayed in the ‘Superior Studio, Annex Building’ which is next door to the main hotel. It was a little basic. The room was large and airy with a good amount of storage in the bathroom, a nice view out to the river and bottled water supplied daily. The only negatives were the air con at night- which hardly worked so it was quite hot and there are a number of stairs to the apartment - no lift - if you have heavy suitcases this could be a problem. However, I’m sure the staff would assist if needed. The bar on the property is perfect for a nightcap, and Julie made the most amazing cocktails and is just lovely. The restaurant serves amazing food BUT very expensive! All of the staff at the hotel went out of their way to ensure our stay was memorable, they were very friendly and super helpful and although our Australian French was woeful they always managed to help us out. It’s a bit far to walk to the train however it’s only a 12 euros uber ride and they are readily available. We would definitely stay here again. "

"The room was clean and stand was very helpful and had a great attitude. I spent 1 night with my sister and a friend. The only inconvenient was that there is no air condition at this time of the year."

"Great location"

"The breakfast menu was so fresh and healthy. The coffee was soo delicious . Very delicious and lots of choices! Thank you !"

"We had a wonderful time with very a friendly staff."

"very clean room and wonderful staff!! Great access to town and walking distance from station. I would definitely stay here again the next time I come to Colmar."

"Quaint and comfortable. The staff was extremely helpful and friendly."

"Nice clean hotel, staff friendly. Good room, tho odd layout, with no wall to sink /shower room. Nice walkable location to downtown, about 10 minutes, with a quiet area to stay"