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"Our stay as usual was perfect. We even had the room with new bathroom. Its been refitted with lovely large shower which is great."

"Stayed for 5 nights: Room- booked the cheapest room Standard with 2 zip beds, very comfy, quiet, clean, daily housekeeping Amenities- gym, pool and sauna were all included did not pay extra to use Parking- free"

"Lovely hotel, nice and clean. Staff nice and polite. Room lovely and spacious, comfortable bed. Room had everything you needed in it."

"Loved city centre location and the building is a beautiful landmark. Had a fabulous stay would return again, slept well very quiet during night giving the location , clean room lovely view over city. Breakfast unfortunately I did not have as was visiting family on very short break , nxt time will have & Parking was safe & easy on the doorstep , late arrival & was assisted with luggage straight to my door , excellent service from staff all pleasant & chatty."

"If you need a room with a shower make sure you phone before going. I asked for one as i'm disabled and they gave me one with a bath and said they only have 2 rooms with a shower. Which is stupid. But apart from that, lovely hotel. "

"Everything was on point . Except the door lock in the room was not working"

"This hotel is excellent, all the staff are very friendly and helpful and very polite Check in was easy The room was beautiful, very clean and comfortable Could have done with 2 chairs rather than 1 Bathroom was big, shower over bath, the water for the shower wasn't very hot Breakfast was nice and fresh, will definitely book again when we go to Bradford Massive well done Mercure!!!"

"I loved my stay at the Norton Grange from start to finish. Every member of staff was so friendly and welcoming and nothing was too much trouble for them. My Privilege Room was lovely, spotlessly clean and with pristine bed linen and towels. I loved the little touches like the Nespresso machine, stocked minibar fridge and a really nice selection of teas and coffee with biscuits! There was also a gorgeous bathrobe and slippers. The bathroom was beautiful, again spotlessly clean and with thoughtful high-quality amenities and toiletries along with lovely huge bath towels. I ate dinner in the restaurant and my meal was delicious, freshly cooked and served very quickly, again by absolutely delightful staff. Breakfast was absolutely stunning with the most amazing selection of delicious food including the best locally produced sausages I have ever tasted. After breakfast I used the spa. It was wonderful. I used the thermal pools and the aroma steam room and I loved them. The pools were amazing, especially the one that is open to the outside where you can look out over the grass and trees and watch the squirrels playing. Everything was just lovely and the cherry on the cake was seeing a beautiful deer in the meadow next to the hotel as I went out to my car to set off home. Absolutely wonderful and I can’t wait to visit again in a few weeks. Thank you to everyone who made it such a lovely experience."

"Very nice stay at this hotel. Clean room quite spacious with lovely and friendly staff. Very nice buffet breakfast."