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Best Western Plus Hotel Köln City

4.5 star property
Luxury hotel with full-service spa and health club

Choose dates to view prices

Located in central Cologne, Best Western Plus Hotel Köln City offers relaxation and convenience. Enjoy the onsite spa, Tri Forum restaurant, free in-room WiFi, a grocery/convenience store, and shopping options.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Pet-friendly
The current price is S$170
includes taxes & fees
7 Dec - 8 Dec

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 1
  • 1 Queen Bed

1 Queen Bed, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 2

1 Queen Bed, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2

2 Single Beds, Superior Room, Higher Floor, Flat Screen Television, Free Minibar, Coffee Maker, Air-Conditioned

  • Sleeps 2

2 Single Beds, Standard Room, Flat Screen Television, Sitting Corner, Desk, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 2

Accessible-1 Queen, Mobility Accessible, Roll In Shower, First Floor, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 1

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About the area

Map
Innere Kanalstr. 15, Cologne, NW, 50823

What's nearby

  • Musical Dome - 4 min drive - 3.1 km
  • Cologne Cathedral - 4 min drive - 2.7 km
  • Chocolate Museum - 6 min drive - 3.9 km
  • Cologne Zoo - 6 min drive - 4.7 km
  • RheinEnergieStadion - 8 min drive - 5.3 km

Getting around

  • Universitatsstrasse U-Bahn - 6 min walk
  • Cologne West Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 22 min drive

Restaurants

  • ‪Biergarten am Aachener Weiher - ‬10 min walk
  • ‪Heilandt Kaffeemanufaktur - ‬13 min walk
  • ‪IMPI X mirosa - ‬5 min walk
  • ‪Gottes Grüne Wiese - ‬12 min walk
  • ‪Parkcafe 3.0 - ‬9 min walk

About this property

Best Western Plus Hotel Köln City

Luxury hotel near RheinEnergieStadion
Located close to Cologne Zoo, Best Western Plus Hotel Köln City provides a corner/local shop, a terrace and shopping on-site. Take some time to relax at the on-site spa. Be sure to enjoy a meal at Tri Forum, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • A front desk safe, outdoor furniture and a banquet hall
  • A 24-hour front desk, tour/ticket information and luggage storage
Room features
All 205 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cots/infant beds (surcharge)
  • Shower/bath combinations, hairdryers and shampoo
  • 131-cm flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and LED light bulbs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with premium cable/satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 19 December and 2 January.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 24 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Köln City West
Köln Park Inn Radisson
Park Inn Radisson Köln City West Cologne
Park Inn Radisson Köln City West Hotel Cologne
Radisson City West Köln
Radisson Köln City West
Radisson Köln West
Radisson Park Inn Köln
Park Inn Radisson Köln City West Hotel
Park Inn Radisson Köln City West
Best Plus Koln City Cologne
Park Inn by Radisson Köln City West
Best Western Plus Hotel Köln City Hotel
Best Western Plus Hotel Köln City Cologne
Best Western Plus Hotel Köln City Hotel Cologne

Frequently asked questions

Is Best Western Plus Hotel Köln City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Köln City?

As of 12 Nov, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Köln City on 7 Dec, 2025 start from S$170.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Köln City?

Self-parking is available for EUR 24 per day.

What time is check-in at Best Western Plus Hotel Köln City?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Köln City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Best Western Plus Hotel Köln City located?

Located in Ehrenfeld, this luxury hotel is 2.5 mi (4.1 km) from RheinEnergieStadion and 2.8 mi (4.6 km) from Cologne Zoo. Universitatsstrasse U-Bahn is 6 minutes by foot and Piusstrasse U-Bahn is 10 minutes.

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Best Western Plus Hotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 416 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.
Stayed 1 night in Jul 2025

10/10 Excellent

Ditte Wozniak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Big rooms, Nice and clean
Stayed 1 night in Jun 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024

10/10 Excellent

Talib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service. Will come back when in Koln. Highly recommend.
Stayed 5 nights in Aug 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.
Stayed 4 nights in Dec 2024

8/10 Good

Bing Liang Alvin

Liked: Cleanliness, staff & service, amenities
I had a great stay, short walk away from the university. The only fault would be the showerhead that was nonetheless functional but in a sad state. Will be good to change it out to good quality and new ones.
Stayed 4 nights in Nov 2023

8/10 Good

Abhimanyu

Liked: Staff & service, amenities, property conditions & facilities
1. Great service from start to finish. 2. Good food. 3. Room was smaller than expected for the price 4. Public transport was a 850m to 1km away which makes it difficult during the rainy winters. 5. Should change the rugs for sure, they either are dirty or look dirty, I am sure the hotel can get betters rugs.
Stayed 1 night in Dec 2024

6/10 Okay

Carolyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Plus

For a Best Western Plus it was just OK. Unable to lock shower head it kept sliding down. Bath tub was very slippery & dangerous for older guest. Last night our refrigerator was not restocked as promised. Reluctant to go back to that hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zuvorkommender Service beim Einchecken.
Stayed 1 night in Nov 2025

10/10 Excellent

Florian

Liked: Property conditions & facilities
Ich hatte ein tolles, geräumiges Zimmer mit einem sehr bequemen Bett. Am Wochenende war es ruhig, auch nachts. Nur die Baugeräusche am Montagmorgen waren etwas störend, da hätte ich mir einen Hinweis gewünscht. Das Frühstück am Sonntag war hervorragend, auch etwas später gab es noch eine große Auswahl und die Speisen waren frisch und warm - allein die 28 Euro p. P. sind mE etwas hoch, wenngleich durchaus gerechtfertigt. Ich würde wieder ein Zimmer dort buchen.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erwin

Liked: Cleanliness, amenities, property conditions & facilities
Goed ontbijt, inchecken verliep efficient. Goede faciliteiten. Schone mooie kamers. Kortom een prima prijs- kwaliteit verhouding.
Stayed 1 night in Oct 2025

10/10 Excellent

Michaela

Liked: Cleanliness, property conditions & facilities
Hat alles gut und problemlos geklappt, nur parkplatz etwas teuer
Stayed 1 night in Sep 2025

10/10 Excellent

Aron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place was wonderful to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für eine Übernachtung war alles prima
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Very convenient, close to the park where you can go for running . Safe area
Stayed 4 nights in Aug 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage mit vielen Parkplätzen am Hotel und in der nähe von öffentlichen Verkehrsmitteln ist sehr gut. Schneller digitaler Check In spart Zeit. Das Zimmer war großzügig, sauber und angenehm. Gerne komme ich wieder.
Stayed 3 nights in Aug 2025

8/10 Good

Wanjiru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Der Aufenthalt im Hotel war insgesamt sehr angenehm. Zimmer, Service und Ausstattung waren durchweg überzeugend. Allerdings fiel ein starker, unangenehmer Geruch im Eingangsbereich sowie in den Aufzugsvorräumen auf jeder Etage auf – insbesondere vor den Türen, die zu den Zimmern führen. Der Geruch erinnerte an ein Problem mit der Kanalisation und trübte leider den ansonsten positiven Gesamteindruck.
Stayed 2 nights in Aug 2025

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cama muy cómoda y habitación espaciosa.
Stayed 1 night in Jul 2025

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rigtig fint til prisen. God morgenmad.

Meget fine værelser og generelt et pænt hotel. Vi havde booket to værelser til i alt fem personer (to voksne, tre børn 4-10 år). Vi var lidt overraskede over at der ikke var en ekstra opredning på det ene værelse. Vi fik at vide at det var standard procedure når man havde børn med og at man skulle skrive en besked til dem hvis man ønskede ekstra seng. Denne info havde været meget rar at få. Der var dog ikke flere senge til rådighed. Det gik okay, men én voksen og to børn i en dobbelt seng var lidt trangt og derfor med frygt for at der ville falde en ud af sengen. Der var god service, med personale der også talte engelsk. Fin morgenmad og alt i alt rigtig godt til prisen.
Stayed 2 nights in Jul 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Soweit ok
Stayed 2 nights in Jul 2025

8/10 Good

Sonntag

der Check in
Stayed 1 night in Jul 2025

8/10 Good

Ozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay in Cologne

Best western hotel is big hotel in Cologne Ehrenfeld area Staff in reception and bar are kind people. Special thanks to Cenk from bar The only problem was the elevators were not working properly so I had to walk the stairs most of the time Staff is kon
Stayed 1 night in Jun 2025

8/10 Good

Takehiro

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Jun 2025