Best Western Plus Hotel Köln City

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Luxury
VIP Access
4.5 star property
8.6

Excellent

Modern elegance in serene escape

Quietly situated, this modern hotel offers a serene escape with contemporary design and clean, well-appointed rooms. Delight in a diverse breakfast selection and impeccable service, ensuring a memorable stay.

The current price is S$166
includes taxes & fees
17 Oct - 18 Oct

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Accessible-1 Queen, Mobility Accessible, Roll In Shower, First Floor, Floor To Ceiling Windows, Air-Conditioned

A hotel room with a bed, a chair, a lamp, and a view of the outdoors.

Accessible-1 Queen, Mobility Accessible, Roll In Shower, First Floor, Floor To Ceiling Windows, Air-Conditioned

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room

A hotel room with two beds, a desk with a computer, a TV, and a window with curtains.

Standard Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, desk, chair, lamp, and a television.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a wooden headboard, two bedside lamps, and a neatly made bed with white linens.

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with a large bed, a desk with a flat-screen TV, a chair, a lamp, and a window with curtains.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (1st Floor)

A hotel room with a bed, a chair, a lamp, and a view of the outdoors.

Standard Room, 1 Queen Bed, Accessible (1st Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

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About the area

Located in Ehrenfeld, a neighbourhood in Cologne, Best Western Plus Hotel Köln City is near a metro station. Enjoy an event or a match at RheinEnergieStadion, and consider making time for Cologne Zoo—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Cologne travel guide
Map
Innere Kanalstr. 15, Cologne, NW, 50823

What's nearby

  • A night scene with a bridge over a calm river, city lights, and a tower with lights.
    MediaPark
    19 min walk - 1.7 km
  • A table with a bowl of soup, a spoon, a glass of beer, and two bottles of beer.
    Neumarkt
    3 min drive - 2.0 km
  • University of Cologne
    9 min walk - 0.8 km
  • Stadtgarten
    13 min walk - 1.2 km
  • Friesenplatz
    18 min walk - 1.5 km

Getting around

  • Universitatsstrasse U-Bahn
    6 min walk
  • Cologne West Station
    12 min walk
  • Cologne - Bonn Airport (CGN)
    22 min drive

Restaurants

  • Heilandt Kaffeemanufaktur
    13 min walk
  • Chennai Chef Grand
    3 min walk
  • cafecafe
    10 min walk
  • Maria Eetcafe
    14 min walk
  • Pizzeria Pinocchio
    12 min walk

About this property

Best Western Plus Hotel Köln City

  • Luxury hotel near RheinEnergieStadion
  • Located close to Cologne Zoo, Best Western Plus Hotel Köln City provides a corner/local shop, a terrace and shopping on-site. Take some time to relax at the on-site spa. Be sure to enjoy a meal at Tri Forum, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a TV in reception
    • Multilingual staff, luggage storage and bike parking
    • A banquet hall, a 24-hour front desk and outdoor furniture
  • Room features
  • All 205 rooms include comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and desk chairs.
  • Other conveniences in all rooms include:
    • Hypo-allergenic bedding and cots/infant beds (surcharge)
    • Bathrooms with shower/bath combinations and hairdryers
    • 131-cm flat-screen TVs with premium channels
    • Wardrobes/cupboards, separate sitting areas and LED light bulbs

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 28 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tri Forum

Things to do

  • Full-service spa
  • Health club
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 131-cm flat-screen TV with premium cable/satellite channels
  • Tablet computer

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 19 December and 2 January.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 15.0 per night

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Facilities fee: EUR 9.5 per person and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Best Western Plus Hotel Köln City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Hotel Köln City?

As of 25 Sept, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hotel Köln City on 17 Oct, 2026 start from S$166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Hotel Köln City?

Self-parking is available for EUR 25 per day.

What time is check-in at Best Western Plus Hotel Köln City?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Köln City?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Best Western Plus Hotel Köln City located?

Located in Ehrenfeld, this luxury hotel is 2.5 mi (4.1 km) from RheinEnergieStadion and 2.8 mi (4.6 km) from Cologne Zoo. Universitatsstrasse U-Bahn is 6 minutes by foot and Piusstrasse U-Bahn is 10 minutes.

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Reviews

Best Western Plus Hotel Köln City Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 450 out of 1013 reviews
Rating 8 - Good. 407 out of 1013 reviews
Rating 6 - Okay. 113 out of 1013 reviews
Rating 4 - Poor. 27 out of 1013 reviews
Rating 2 - Terrible. 16 out of 1013 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. Crew was helpful. Location was good. Carpark is expensive.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice clean hotel helpful staff
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel in a pleasant area.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great facilities and staff. Unfortunately got room by lift which made a noise that was very annoying.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 2 nights, the staff was super nice, also the location is perfect, it is not to far away from the city center, you can reach the center in about 20-25 minutes
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay! My room was spacious with a nice ambiance, the hotel as a whole was really quite nice. The staff were very polite and helpful as well!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the bed was comfortable. Dinner in the restaurant was nice. Would stay here again.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern facilities. Friendly staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good stay, the hotel arranged a linked room for my family so we can access it easily. clearn, convenience, and very friendly staff.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service. Will come back when in Koln. Highly recommend.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Very smart hotel, excellent price, very good staff
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cologne Stay

One night stay in Cologne, excellent hotel, comfortable rooms and bed. Good shower. Good location - easy walk to centre
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing place to stay , good room , cannot complain, a bit far away from the christmas markets so had to take an uber but the price was much lesser than the hotels in that area so you win some you lose some
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice and clean. I was in Koln for a weekday concert. The location was not far from the hotel and public transportation is accessible. Has available parking. A contactless check, but staff were still readily available to assist.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort

Very convenient

It is very close to the old center, comfortable with nice spa and relatively non expensive. Highly recommend
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean and good hotel. The breakfast was under middle. Very good chef that can destroy eggs in so many various way😥 That is a new rekord for us. Not even the scramble eggs was edible.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Spent 1 night. Nothing special, decent room and amenities.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, clean and ideal for football!

Really clean and welcoming hotel. Modern rooms with good facilities, clean and quiet. Ideal location 45 min walk for FC Koln stadium to watch a Euros match. Also about 30 min walk to the city centre which was ideal as away from the hustle and bustle. Would stay here again and recommend with confidence.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, bit of walk from the centre but that’s perfect me. Very grateful for the early check in. Only query why housekeeping comes so early in the day, 10am.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little out of the city but once we had worked out tram stops worked well for us. Comfortable clean room, just what we needed. We parked at a park and ride to avoid costly hotel parking and emissions fee. Worked out €30 for 48 hours rather than €50 at hotel.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern conference hotel with parking available. In a residential area but close to the University, a park and a tram stop into the City centre. Trams very frequent and take about 10 to 15 minutes.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Good vibes Thanks for the service 🙏
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel was clean and comfortable. Breakfast had a good variety, including some German food. However VIP Access benefits were not honoured at all. Almost all communication from the hotel was only in German, except for a booking confirmation (addressed to "Mr/Mrs [LAST_NAME]"), and request for a review. Information relevant to check-in was not available in English, which I found quite unhelpful.
Stayed 1 night in Oct 2025