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"All very good"

"Hotel overall was good, location was great and room was really nice. But the staff on arrival made me feel like such an inconvenience. Which travelling alone and landing at midnight is already stressful enough, the front counter staff weren’t extactly most welcoming."

"This hotel was in a great location and was quite convenient to a lot of places (good for tourists)- it’s situated in a mall so lots of food options, pharmacy (or beauty stores), and shopping galore! The staff were very pleasant and friendly, our room was spacious (for 2 people) and clean, and the breakfast inclusion was very good. Although we were not able to eat breakfast everyday cause it was just too crowded, the days that we were able to, food was quite good."

"Check-in was smooth and fast, helped by having an online checkin system before arrival. Rooms were a nice size, clean and comfortable. Having an MRT station next to the hotel was a blessing. "

"Hotel is very conveniently connected to Raffles city mall and the MRT. We selected it because it’s right across from the Raffles where we were attending an event. However, it wasn’t quite walking distance to the main attractions we wanted to see and grabbing a late bite (after 9-10pm) while jet lagged wasn’t very convenient as most restaurants were closed by then. Lobby is nice and busy. The front desk agents and concierge were quick in taking care of you even via email before our arrival. Our room was clean and comfortable although I didn’t find drawers where I could unpack stuff. One of our suitcases had to be on the floor the entire time as there wasn’t room to put 2 inside the closet. The toiletries box in the bathroom was nice but also took quite a bit of vanity space. I loved that they had an umbrella we can use which we needed during our stay and also refillable glass bottles and a filter for potable water. For some reason they would only give us 3 bath towels even though we were 4 and I kept asking for an extra towel. All in all, a great property. And the skai restaurant had a killer view!"

"Amazing stay and service. Staff were very friendly and helpful!"

"Family friendly and friendly staff"

"Foood could have been better."

"Very small room. Tight spaces without a closet."