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"Breakfast was good"

"What fabulous location , right on the quayside and alongside the millennium bridge . The magnificent glasshouse is directly opposite. Book a bridge view room !!! Staff were brilliant . The hotel is classic Malmaison , quality with an air of coolness . I loved staying here. Sensible priced , safe , secure nominated Parking was a real bonus. Thanks. "

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"good"

"Great hotel , lovely breakfast, excellent staff , very clean rooms , gorgeous comfy beds just disappointing that no twin rooms had a river view . Lovely stay though and would recommend"

"We stayed overnight and had dinner and breakfast on the morning of departure. Anyone with mobility issues needs to be careful about which room they book, of those in the castle I think that there are a couple on the first floor, accessed by a fairly grand staircase. The rest require a climb up a narrow and steep spiral staircase. The room we stayed was up said spiral staircase and was spacious and clean, well furnished and with a large en-suite. The lady on reception provided a great welcome and helped during our stay, special mention also goes to the lady who gave us and other guests a castle tour. In terms of dining we found a limited menu and an incapacity to vary it in the slightest. Also the staff were less than attentive."

"We stayed in room 206 as it is an old property creaking floor boards late at night and early morning kept us awake. Also the fire doors on each room were constantly slamming closed, if only guests could keep hold of the door and close it quietly using a bit of common sense would ensure that other guests could get a good nights sleep. Fiona"

"Overall good hotel, very nice rooms and well located for a business trip."

"Brilliant hotel.lovely friendly staff. Would definitely recommend Lumley castle"