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Reviews of Nebula Motel Cooma

3.5 out of 5
Nebula Motel Cooma
42 Bombala Street, Cooma, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 168 out of 402 reviews" "
Rating 8 - Good. 173 out of 402 reviews" "
Rating 6 - Okay. 50 out of 402 reviews" "
Rating 4 - Poor. 6 out of 402 reviews" "
Rating 2 - Terrible. 5 out of 402 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Paynesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nebula ticks all the box's. We have stayed at other motels in Cooma, but found Nebula Motel the best for a good comfortable nights sleep, along with friendly staff and undercover parking.
Stayed 1 night in Apr 2024
Response from Jenny on 5 Apr,2024
Hi BrianWe are so glad you enjoyed your Nebula experience. Thank you for your kind words and 5/5 star review. We look forward to welcoming you back at the Nebula.Kind regards Jenny

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Jenny on 11 Feb,2024
Thank you for your 5/5 score Jordan. We really appreciate your review.Kind regards Jenny

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice, clean neat with comfy beds. Coffee machine in room. Lights kept on all night shine into room. No pool or any other facilities.
Stayed 1 night in Jan 2024
Response from Jenny on 11 Jan,2024
Thank you for your review Wendy. We are glad you found the bed comfortable and the room neat and clean. Our housekeepers take pride in their work. The blockout curtains should prevent light coming into your room at night, but we will check to see if the light needs adjusting. Thank you for bringing it to our attention. Kind regards Jenny

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Not worth the money.
It was a very small room and not worth $174 for the one night. It was clean and tidy but the bed was small .
Stayed 1 night in Jan 2024
Response from Jenny on 11 Jan,2024
Hi WendyThank you for your review and feedback. For future reference we do have a variety of room sizes, including deluxe, twin and family rooms, which are larger than the standard room you booked. All our beds are queen size.Kind regards Jenny

10/10 Excellent

Cameron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant, quiet, friendly
A friendly check in, comfortable bed and so quiet. Right in the heart of town and close to places to eat and entertain.
Stayed 1 night in Nov 2023
Response from Jenny on 16 Nov,2023
Hi CameronWe are so glad you enjoyed your stay at the Nebula. Thank you for your great review and for sharing it with others. Kind regardsJenny

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom both very clean and all amenities that you need. Good to have electric blanket as certainly gets cold at night. Also under cover parking is brilliant. Good recommendation from proprietor for evening meal. The Bistro food was great.
Stayed 1 night in Oct 2023
Response from Jenny on 3 Nov,2023
Hi RhondaThank you so much for your 10/10 review and your kind comments. We are glad you enjoyed your stay with us at the Nebula. Hopefully you will come back and stay with us again.Kind regards Jenny

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central. Small number of rooms, so very quiet. Comfortable beds and very clean.
Stayed 1 night in Oct 2023
Response from Jenny on 30 Oct,2023
Hi Melanie Thank you for your 5 out 5 review and your lovely comments. We will let our housekeeping team you specifically mentioned the cleanliness of the Nebula. They like getting recognition for their great review. Kind regards Jenny

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rooms ok.
Compared to the last motel I stayed in Cooma the room was much nicer but it’s still basic. It was very clean and location is good. Checkout time is 10am and At 1 minute before 10am I was sent a message “ Are you coming to get your stuff now or are you paying another nights accommodation”. Not a “we hope you enjoyed your stay, reminder that checkout is 10am” I had another matter that the property did not handle well also - had they made the same effort to help me as they did to make sure I was leaving, it would have saved a lot of time and money.
Stayed 2 nights in Sep 2023
Response from Jenny on 18 Oct,2023
Hi IanThank you for your review. I have spoken to our manager about your review and she cannot recall any issues with your stay. Having said that I apologise for your experince. Kind regardsJenny

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2023
Response from Jenny on 30 Aug,2023
Thank you for your 5 star review Monique. We are glad you enjoyed your stay at the Nebula.Kind regardsJenny

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, great shower, room was fit for purpose, nice linen, nice bathroom products.
Stayed 1 night in Aug 2023
Response from Jenny on 30 Aug,2023
We are so glad you enjoyed your stay at the Nebula Motel Victoria. Thank you for your great review and kind comments. We really do appreciate them.Kind regards Jenny

8/10 Good

Susan

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Jenny on 30 Aug,2023
Thank you for your review Susan and for sharing it with others.Kind regards Jenny

8/10 Good

Kamelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Nebula. Room and bathroom was clean. Parking is convenient. Walking distance to shops and restaurant.
Stayed 2 nights in Aug 2023
Response from Jenny on 17 Aug,2023
Thank you for your review Kamelia. We are glad you enjoyed your stay at the Nebula. Kind regards Jenny

8/10 Good

Greg

Stayed 1 night in Aug 2023
Response from Jenny on 15 Aug,2023
Hi GregThank you for staying at the Nebula and thank you for your review. We do appreciate it.Kind regardsJenny

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cosy motel in centre of Cooma. Handy to the centre of town, restaurants cafes etc.
Stayed 1 night in Jul 2023
Response from Jenny on 28 Jul,2023
Thank you for your review Gary, and thank you for staying at the Nebula.Kind regardsJenny

10/10 Excellent

Emmanuel

Stayed 1 night in Jul 2023
Response from Jenny on 20 Jul,2023
Thank you for your 10/10 review score Emmanuel. We are so pleased you enjoyed your stay at the Nebula Motel.Kind regardsJenny

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Accomodation was good
Stayed 1 night in Jun 2023
Response from Jenny on 4 Jun,2023
Thank you for your review Carlos and for sharing it with others. We do appreciate it.Kind regards Jenny

10/10 Excellent

Jillian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed
Stayed 1 night in May 2023
Response from Jenny on 28 May,2023
Hi JillianThank you so much for your 5 star review. We are glad you enjoyed your stay at the Nebula. Kind regardsJenny

6/10 Okay

JOHN

Stayed 1 night in Apr 2023
Response from Jenny on 1 May,2023
Thank you for review, JohnKind regards Jenny

10/10 Excellent

Kai

Stayed 1 night in Apr 2023
Response from Jenny on 9 Apr,2023
Thank you Kai for your 10/10 review. We really do appreciate it. Kind regards Jenny

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near centre of town. Well maintained unit with friendly, helpful staff. Highly recommended.
Stayed 2 nights in Mar 2023
Response from Jenny on 5 Apr,2023
Thank you Mark for your great review. we are glad you enjoyed your stay at the Nebula. And a big thank you for recommending us. Kind regardsJenny

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and cosy. Easy walking distance to cafes and restaurants in town.
Stayed 1 night in Feb 2023
Response from Jenny on 13 Feb,2023
Hi BrookeThank you for your 5 star review & your lovely comments. We really appreciate you taking the effort to share your Nebula experience with others.Kind regards Jenny

10/10 Excellent

Bronwyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and the gardens are lovely. Very good daily servicing of the room. My door did lock but was missing a chain/security lock on the inside which is always preferable for someone staying on their own. The bathroom could use an update but was very clean & all in working order. Will be happy to stay there again.
Stayed 1 night in Jan 2023
Response from Jenny on 24 Jan,2023
Hi BronwynWe really appreciate your review and feedback. Thank you very much. We look forward to welcoming you back at the Nebula. Kind regardsJenny

10/10 Excellent

Bronwyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay whilst travelling from NSW to VIC. Super quiet. Clean & comfortable. Will definitely use again for future trips.
Response from Jenny on 18 Jan,2023
Hi BronwynThank you so much for your lovely review and comments. We are so glad you enjoyed your Nebula experience and we look forward to welcoming you back at the Nebula, hopefully before too long.Kind regardsJenny

10/10 Excellent

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Response from Jenny on 18 Jan,2023
Hi TeresaWe certainly appreciated your 5 star review and for sharing it with others. We are glad you enjoyed your stay at the Nebula. Kind regardsJenny

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Perfect place to stay for our visit - will definitely be back!
Stayed 2 nights in Nov 2022
Response from Jenny on 3 Dec,2022
Hi Jordan We really appreciate your great review and for sharing it with others. Thank you.We look forward to welcoming you back at the Nebula. Kind regardsJenny

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in Cooma, friendly staff.
Stayed 1 night in Nov 2022
Response from Jenny on 13 Nov,2022
Hi Peter Thank your for your great review and your kind comments. They are appreciated.Kind regardsJenny

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Jenny on 13 Nov,2022
Hi PeterWe really appreciate your 5/5 rating and for sharing it with others. Thank you. We are glad you enjoyed your Nebula experience. Kind regardsJenny

6/10 Okay

cecilia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Having cigarette tin “trays” just outside each room was a huge turn off for us. The smoke from others came in to our room. Please change this practice and designate an area away from guests’ rooms. Thank you 😊
Stayed 1 night in Oct 2022
Response from Jenny on 20 Oct,2022
Hi CeciliaThank you for your feedback, which is welcome. We will look to see how we can designate a smoking area, but as smoking is legal we are not able to stop people smoking outdoors. We hope they would be considerate of others.Kind regardsJenny

10/10 Excellent

Calin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for daily drive to the snow.
Stayed 3 nights in Sep 2022
Response from Jenny on 4 Oct,2022
Hi CalinThank you for staying with us at the Nebula. We are glad you enjoyed it. Thank you for your great review. Kind regardsJenny

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Jenny on 3 Oct,2022
Thank you for your 10/10 rating Shawn. We really do appreciate it.Kind regardsJenny

10/10 Excellent

Leigh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean
Stayed 1 night in Sep 2022
Response from Jenny on 3 Oct,2022
Hi LeighWe really appreciate your great review and your kind comments. Thank you for sharing your Nebula experience with others.Kind regardsJenny

10/10 Excellent

Louise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, freindly staff, no stairs, comfortable rooms, very accessible
Stayed 2 nights in Sep 2022
Response from Jenny on 25 Sept,2022
Thank you for your great review and lovely comments Louise. We really do appreciate you taking the time to share your Nebula experience with others.Kind regards Jenny

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 1 night stay on the way to the snow. Cost effective, clean, warm, and convenient for our family of 5. Staff were so accommodating and friendly. Will be back again soon.
Stayed 1 night in Sep 2022
Response from Jenny on 12 Sept,2022
Hi AlanWe really appreciate you great review and your your lovely comments. We are so glad you enjoyed your stay at the Nebula. We look forward to welcoming you back, hopefully soon.Kind regards Jenny

4/10 Poor

Howard

Disliked: Staff & service
Overpriced. Rooms very small
Stayed 1 night in Sep 2022
Response from Jenny on 12 Sept,2022
Hi HowardI am sorry you found our rooms overpriced, but I can assure you that our prices are very competitive for this current peak winter period. Many reviews have specifically commented on how reasonably priced the Nebula is. We have a variety of room sizes from queens, twin rooms, family rooms and deluxe rooms. Kind regards Jenny

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay for family of 4 on the way to ski fields. Cute room, good heater and electric blankets on all the beds ready for cold night. Few good takeaway places nearby and supermarket across the road. Would stay again
Stayed 1 night in Aug 2022
Response from Jenny on 1 Sept,2022
Hi KurtWe are glad you enjoyed your stay at the Nebula. Thank you for your great review and for your kind comments. We really do appreciate it. We look forward to welcoming you back at the Nebula.Kind regardsJenny

10/10 Excellent

Dax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over on way to snow, friendly staff, just what we needed.
Stayed 1 night in Aug 2022
Response from Jenny on 31 Aug,2022
Hi DaxWe are so glad you enjoyed your stay at the Nebula Motel. Thank you for your 5/5 review. We really do appreciate it.Kind regardsJenny

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking best and quiet, good service.
Stayed 1 night in Aug 2022
Response from Jenny on 29 Aug,2022
Thank you Danny for your review & for sharing it with others. We do appreciate it.Kind regards Jenny

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stop. Will stay again.
Stayed 1 night in Aug 2022
Response from Jenny on 27 Aug,2022
Hi JaneWe are so glad you enjoyed your stay at the Nebula. Thank you for sharing your experience with others. We look forward to welcoming you back at the Nebula. Kind regards Jenny

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable establishment. We specifically liked the mattress.
Stayed 1 night in Aug 2022
Response from Jenny on 22 Aug,2022
Hi MarioThank you for your 5/5 rating and your lovely comments. We are glad you found the bed comfortable. Kind regards Jenny

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, short walk to the main street. Very comfortable.
Stayed 1 night in Aug 2022
Response from Jenny on 22 Aug,2022
Thank you for your great review Catherine. We are glad you enjoyed your Nebula experience.Kind regards Jenny

8/10 Good

DAVID

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms we're simple but tastefully decorated and affordable compared to other motels in Cooma. Liked heating in the room plus the bathroom. Nice rainwater shower head. Beds comfortable.
Stayed 1 night in Aug 2022
Response from Jenny on 21 Aug,2022
Hi DavidThank you for your review and for your comments. We are glad you enjoyed your stay at the Nebula.Kind regards Jenny

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. 6 people was a bit of a squeeze but workable
Stayed 1 night in Aug 2022
Response from Jenny on 17 Aug,2022
Hi James We appreciate your review and for sharing it with others. Thank you. Kind regards Jenny

10/10 Excellent

Siu Piu

Stayed 2 nights in Aug 2022

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2022
Response from Jenny on 17 Aug,2022
Dear Andrew Thank you for you 10/10 review. We are so glad you enjoyed your Nebula experience. Kind regards Jenny

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and up to date room. Friendly staff in great location.
Stayed 2 nights in Jul 2022
Response from Jenny on 5 Aug,2022
Hi Darren Thank you for your 5/5 rating and great review. We really do appreciate it. Kind regards Jenny

10/10 Excellent

Jahangir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, love it
Stayed 1 night in Jul 2022
Response from Jenny on 1 Aug,2022
Thank you Jahangir for your great review. We are very glad you enjoyed your Nebula experience. Kind regards Jenny

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, room was clean and warm. Enjoyed the stay.
Stayed 3 nights in Jul 2022
Response from Jenny on 22 Jul,2022
Hi Daniel We are so glad you enjoyed your stay at the Nebula. Thank you for letting others know and for your great review. Kind regards Jenny

10/10 Excellent

Sandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed. Had a great nights sleep. Loved the heater in the bathroom as it was freezing outside. Very helpful staff who directed us to the local club where the food was fantastic. Would definitely stay again.
Stayed 1 night in Jul 2022
Response from Jenny on 16 Jul,2022
Hi Sandi Thank you for your great review and your lovely comments. We really do appreciate them. We look forward to welcoming you back at the Nebula. Kind regards Jenny

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Our stay was a really good one. Highly recommended for family. Friendly staff and very clean.
Stayed 2 nights in Jul 2022
Response from Jenny on 16 Jul,2022
Thank you Mary for your 10/10 review and for sharing it with others. Much appreciated. We will pass on your comments about our managers, staff and the cleanliness of the Nebula. Best regards Jenny