Coonoor Resorts

"Very nice hotel located at the top of a hill in Ooty. Nicely appointed rooms with comfortable bedding. Staff was extremely friendly and provided good service. Hotel location makes it easy to walk down to main city area where lots restaurants are available. However, you can easily eat at the in house restaurant as well. There is a game room for kids to play. Afternoon tea in the garden was nice everyday between. 5-6pm. Only suggestion would be to add a swimming pool to property. "

"This was the most horrible experience i have ever had. First the room i booked and paid for was not given. I was given a small room even though i paid for a big family room. The owner was so rude he said to cancel the booking when i complaint about the room sizes and refused to refund. This whole stay is a scam. The room was dirty and full of SPIDERS and Cockroaches. I would not wish this stay on my worst enemy. Avoid this place, camp in your car but not here"

"Excellent location ambience and great staff"

"Property is lovely but the rooms need upgrade. Excellent food!"

"Stinky Bathroom"

"I had booked this room for my father . When they reqched the hotel, the caretaker told him that no payment or booking had been received. After my dad showed the reciept and payment, the manager turned up about half an hour later . They told my father that a room wasn't available and asked my father for a 1000 Rs deposit for another room. My dad refused to pay any further sum, and informed them that if they did not arrange another room or refund the paid amount he would apporach the police . They were then made to wait another hour before another room was arranged ,which was of poor quality. We had paid for breakfast but nothing was arranged and no courtesy call or check by the owners of Nilgiri inn was done. This is a terrible experience for my Dad who's about 76 years old having to endure this fraud and torment especially from a so called trustable website like Hotel.com and booked through the proper means from UK. They "

"Great stay"

"When the door to your room is right next to rece"

"Very nice place to stay, overwhelmed by the hospitality provided by all staffs, specially Mr Naveen.Thanks to Saravana for preparing such nice homely foods.we will definitely come again"