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Reviews of Gammeltorv Apartments

3.5 out of 5
Gammeltorv Apartments
Vestergade 6A, Copenhagen

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 66 reviews" "
Rating 8 - Good. 27 out of 66 reviews" "
Rating 6 - Okay. 11 out of 66 reviews" "
Rating 4 - Poor. 12 out of 66 reviews" "
Rating 2 - Terrible. 3 out of 66 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Centrally located small, clean. safe apartment close to cafes, restaurants, shopping and major Copenhagen attractions. Can be noisy on weekends, however that is the tradeoff for the excellent location.
Stayed 3 nights in Sep 2019
Response from Mille on 18 Sept,2019
Dear Tatiana, Thank you so much for your response. We hope to accommodate you another time. Best regards, Mille

4/10 Poor

michelle

Disliked: Staff & service, property conditions & facilities, room comfort
Galmmeltorv apartments
The apartment was outdated and needed a lick of paint and some DIY. The building is old so the apartment was done on the cheap. The flooring is lobsided that the furniture was not balanced. Noise level was unbearable and an alarm was set off 2 nights we were there not sure it was the fire alarm as there was no fire safety information in the building so was a scary wake up. Paid for cleaning services extra and you only get provided 1 set of towels and 1 tea towel. Asked if cleaner was coming in to give clean towels to be told you only get 1 set which was 1 small and 1 medium towel. So had to reuse dirty towels. Not nice
Stayed 4 nights in Jun 2019
Response from Elena on 2 Jul,2019
Dear, Thank you for your feedback, it is very much appreciated! Best regards

10/10 Excellent

Ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed
The apartment is in a great location, right in the centre (at night can get noisy though from the surrounding bars). Very well cleaned, with enough space and had all the amenities for our 5 night stay. A great stay!
Stayed 5 nights in Jun 2019
Response from Elena on 2 Jul,2019
Dear Ludmilla, Thank you for your kind words. It is very appreciated! Best regards

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
I book approximately 100 hotel nights a year and I am a very experienced traveler. I can absolutely state that this is the worst accommodation I have ever stayed in. Avoid avoid avoid.
Stayed 2 nights in Mar 2019
Response from Elena on 2 Jul,2019
Dear, Thank you for your feedback. I am sorry to hear about the fact that this was the worst accommodation you have ever stayed in. A little constructive feedback would have been great for us in order to improve guests experience. Best regards

6/10 Okay

Laura R, Chicago

Disliked: Cleanliness, property conditions & facilities
Not a hotel
The entrance was hard to find in the courtyard; I assume the sign fell off the door. There was no toilet paper when we arrived. There was no network television; we look forward to watching local tv when in a new country. Overall, the apartment did not appear as advertised. It was very dusty, with layers of dust on the plastic tree in the bathroom and in the bathroom ducts. Broken paper light fixtures in the main room, cords handing from the ceiling. Neighborhood was beautiful, but the apartment needs some work. Also, I didn’t realize that I was basically booking a by-owner rental through hotels.com. I avoid AirB&B on principle. I thought I was staying at an aparthotel. I don’t like that hotels.com is taking part in this gig economy that artificially inflates rental prices for locals. This is not what I expect from hotels.com.
Stayed 7 nights in May 2019
Response from Elena on 6 Jun,2019
Dear Laura, It is a hotel-apartment. Our apartment are only being used for short rentals. I am sorry to hear about the lack of cleaning in your apartment. If the place was really dirty upon your arrival, the cleaning staff should have come by once again and the property manager should have been informed. However, I am happy to read that you enjoyed the prime location of the apartment. Best regards

4/10 Poor

Verified traveller

Stayed 3 nights in May 2019
Response from E on 6 Jun,2019
Thank you for your feedback!

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The flat itself was excellent, quiet, spacious and clean, a very good energy, very well located and kitchenware very comprehensive. That said I can only reccomend it if you get certainty as to where the key to the gate between the street and inner courtyard is. It was not in the flat as promised and the box outside the gate with the keys is impossible to open. Not many people come in and out. Long story short we had hoped to go out in the evening but could not as we had no keys and no idea how we could get back in.
Stayed 2 nights in May 2019
Response from Habitat Collection on 16 May,2019
Dear Roger, Thank you so much for your feedback. I'm very sorry to hear that the problem with the key box restricted you while staying in our apartment. The key box is being fixed today by our handyman Andreas but I know that does not do you any good. We're happy that you liked the apartment and hope that you enjoyed your stay in Copenhagen. Best regards, Stefan Habitat Collection

10/10 Excellent

hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! 10/10 Loved it
Amazing apartment, exactly like the pictures! Such a good location and lovely place. Difficult to find the front door at first but the city, the apartment and everything was just perfect! Would 100% stay again! They'd also left lots of nice touches so it felt like home, for example gorgeous bath soaps, coffee, etc.
Stayed 5 nights in Jan 2019
Response from E on 17 Apr,2019
Dear Hollie, Thank you so much for your feedback, it is very appreciated! I'm happy that you ended up finding the front door ;-) It would be a pleasure to have you staying in our apartment again. Best regards Elena

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Habitat Collection on 11 Feb,2019
Dear Gregg, Thank you for your kind review! We are happy to hear that you enjoyed your stay in our apartment. We hope to be able to accommodate you again another time. Best regards Habitat Collection

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Habitat Collection on 11 Dec,2018
Dear Anonymous, Thank you for your review. We hope you enjoyed Copenhagen. Best regards, Habitat Collection

10/10 Excellent

Laurie, Adelaide, South Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chris & Laurie Au.
The studio was very comfortable with everything needed to cook a meal and eat and watch TV in comfort. Great area downtown, close to transport.
Stayed 3 nights in Oct 2018
Response from Johanne on 19 Oct,2018
Dear Chris & Laurie, Thank you for your kind review. We are very happy to hear that you enjoyed your stay. We hope to be able to accommodate you another time. Best regards Johanne

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Johanne on 19 Oct,2018
Dear Christina, We are glad to hear that you enjoyed your stay. We hope to be able to accommodate you again sometime. Best regards Johanne

8/10 Good

Helen, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in the centre of Copenhagen not far from Tivoli gardens. Set back from the street and on the first floor we found Carl Nielsen to be a quiet relaxing space. The low ceilings and original features gave the apartment a lovely cosy feeling. Although not a large apartment it gave more space and privacy than a hotel room from a comparable cost. We had to email and call with a couple of queries and had an immediate and very helpful response. We all loved our stay at Gammeltorv apartments and it was certainly the best place I have stayed in Copenhagen. I would certainly recommend it as a place to stay.
Stayed 5 nights in Aug 2018
Response from Habitat Collection on 12 Sept,2018
Dear Helen, Thank you so much for the positive review. It's always nice to get feedback, both good and bad, and we would love to have you staying with us again someday in the future. Take care, Habitat Collection

2/10 Terrible

Katrina, Philadelphia, PA

Liked: Room comfort
Disliked: Staff & service
MY RENTAL SMELLED LIKE CURRY. I booked on expedia and it said “Estimated Total: DKK1,752.00 ($266.73)” however I found on my credit card statement that I was actually charged $343USD(2,204DKK). At booking it was not made apparent which apartment in this property I would be receiving, later on I was informed that I was assigned BLIXEN on the 4th floor. There is no elevator/lift, I have stayed at apartments in Stockholm and Rome that have lifts, however without one I had no choice but to drag 2 23kg luggage’s up 4 stories. Had I been made aware prior to booking that there was no lift and that I would be assigned the 4th floor, I would have seeked a room elsewhere, as I was traveling with my 70 year old mother. The actual apartment is nice, very rustic and clean, but smelled very very strongly of curry. Even after opening the balcony door and several windows the smell remained. I contacted HABITAT to ask if another room was available, and on Expedia it said there was, because 1. The smell of curry was unbearable and I did not want it to permeate my belongings, 2. My elderly mother was having issues with the stairs. I was told “um I’m not at the office right now, but I will ask my colleague when I get back to the office” at 4pm(16:00), then when I called/texted to follow up, my calls were ignored. Finally someone emailed me back to tell me that they could not accommodate me with another room, and that they would not offer any remedy for the smell.
Stayed 2 nights in Sep 2018
Response from Natasha on 19 Nov,2019
Dear guest, We are sorry that the apartment did not live up to your expectations and that you had troubles with the stairs. It is normal for apartments centrally located not to have any lifts but we are sorry for the inconvenience caused on your stay. We are doing our best to improve every day and therefore we appreciate your review. Best regards, Habitat Collection

6/10 Okay

Verified traveller

The location is in-beatable. It is in the center of city attractions. Also it's walking distance to the Central Station. However please bear in mind, this is an old house with less efficient bathroom and no elevator if you carry luggage. Enjoy exploring Copenhagen.
Stayed 3 nights in Aug 2018
Response from Habitat Collection on 12 Sept,2018
Dear guest, Thank you for your feedback it's much appreciated and we will make efforts to update the bathroom's efficiency. Regarding the elevator/ lift we're fully aware that having one would be nice but it's actually very rare that Danish apartment buildings have them. We hope you will stay with us again in the future and wish you all the best. Kind regards, Habitat Collection

4/10 Poor

Lisa, Boonton, NJ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A few things about this property--it is clean, and VERY well located to the shopping district, Tivoli, and the train station. The furnishing are nicely appointed. It is in a safe neighborhood. The staff were very nice and immediately helpful when I called with an issue. BUT. The pictures don't really match the facility. The ceilings were extremely low, and for 3 people, the apartment was quite cramped. In addition, these apartments are advertised as "luxury," but are really more along the "basic" lines. The bathroom basically needs a gut renovation (honestly, cleaning the vent fan, which looks like it has never been done, and replacing the chipped mirror and holes in the tile backsplash would be an immediate improvement). The other issue with the facility is the location. While it is great in terms of exploring Copehagen, it looks out onto a courtyard and multiple other units. It was super loud. Neighbors talking, singing and watching TV at all hours, people in and out, etc. There was not a single night when outside noise didn't wake us up. ALSO BEWARE--this unit backs up to the LEVEL club. Friday night (our last night, when we desperately wanted some sleep), LEVEL has rooftop bar hours, with a DJ playing 80s music, until 2am. It was so loud that even with foam ear plugs and Bose noise canceling headphones, you could still hear the music. Overall, we were quite disappointed in the experience. I wanted to like it--but it just had too many things against it.
Stayed 6 nights in Jul 2018
Response from Habitat Collection on 12 Sept,2018
Dear Lisa, Thank you for your input. We will stride to update the pictures as quickly as possible. We are aware that the bathroom could need a little upgrade here and there in the looks department and that is definitely an idea we will consider. We're sorry to hear that you had some noise issues. It's been a very hot summer and open windows and parties in the city could maybe have something to do with. It's very unfortunate for you guys but hopefully it'll quiet a bit down when we get into the winter season. I hope you still enjoyed Copenhagen and wish you the best of luck in the future. Kind regards, Habitat Collection

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was great but accommodations were not.
Difficult getting into apartment and had to climb three flights of stairs with heavy suitcases. The shower stall did not drain out properly and the floor got very wet. There was no TV just a few video tapes. It was conveniently located and easy walking to shopping and site seeing.
Stayed 2 nights in Jun 2018
Response from Natasha on 19 Nov,2019
Dear guest, We apologize for the inconvenience and issues you experienced during your stay. We appreciate your feedback so that we constantly can improve our apartments. Best regards, Habitat Collection

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from Natasha on 19 Nov,2019
Dear guest, Thank you for your feedback. Best regards, Habitat Collection

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location!
Location was unbeatable. Easy walk to tourist attractions and all forms of public transportation as well as bars, restaurants, grocery stores, and retail shops. Process for "checkin and checkout" was so super easy. Bed was REALLY comfortable. Apartment was equipped. If you are 6 foot or taller you may have to duck through doorways as ceiling and doorways are low but that was not a problem for us as we left the men at home on this trip!
Response from Sebastian on 14 May,2018
Dear Helen Thank you so much for your positive review! I'm very glad that you found the apartment, and the location of it, suitable. I hope to have you back as a guest! Best Regards Sebastian from Habitat Collection

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sebastian C on 18 Apr,2018
Dear Guest Thank you for your review and choosing to stay with us! I hope that you enjoyed your stay. I’m hoping to have you back as a guest in Copenhagen. Best regards Sebastian from Habitat Collection

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Jun 2020
Response from Sarah - habitat.dk on 13 Jul,2020
Hej Claus, Tusind tak for din feedback

4/10 Poor

Karina

Disliked: Room comfort
Stayed 2 nights in May 2020
Response from Sarah - habitat.dk on 13 Jul,2020
Hi Karina. Thank you for your feedback

4/10 Poor

Ann-Britt

Business traveller
Liked: Cleanliness
Der var både persienner og vinduer i stykker.
Stayed 3 nights in May 2020
Response from Sarah - habitat.dk on 13 Jul,2020
Hej Ann-Britt, Tusind tak for din feedback.

8/10 Good

Lars

Travelled with family
Liked: Cleanliness, room comfort
Skøn beliggenhed 👍
Dejlig beliggenhed rolig og fredelig rigtig fin lejlighed det fungerer godt 👍 Det eneste minus brusekabinen var lidt utæt vand på gulvet Ellers rigtig fint kommer gerne igen 😊
Stayed 2 nights in May 2020
Response from Sarah - habitat.dk on 13 Jul,2020
Hej Lars, Tusind tak for din feedback

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Grei leilighet med veldig bra beliggenhet. Da vi ankom var det ikke noe rom til oppbevaring av bagasje (slik vi hadde fått beskjed om). Heldigvis var leiligheten ledig. Det manglet litt forskjellig (sengetøy, såpe, toalettpapir), men de var raske med å ordne opp likevel. Det var også forvirrende at de oppga ulike tidspunkt for innsjekk/utsjekk og vaskerutiner i mailene før ankomst.
Stayed 3 nights in Nov 2019
Response from Natasha on 25 Nov,2019
Dear Guest, Thank you for the review. We are sorry that you did not find the storage room, which is located in the building. Furthermore, thank you for the understanding and your patience as we tried to do our best to fix the issues during your stay. Lastly, we apologize for any further confusion. We hope that you enjoyed the apartment. Best regars, Habitat Collection

10/10 Excellent

Mie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Natasha on 3 Nov,2019
Dear guest, It seems like you enjoyed our apartment! Thank you for your positive feedback. Best regards, Natasha - Habitat Collection

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Beskidt
Lejligheden var usædvanlig beskidt alle steder, der var mug i hjørnet i soveværelset, brusehoved var total utæt og bruse ophænget virkede ikke.
Stayed 3 nights in Sep 2019
Response from Maiya - Habitat Collection on 9 Nov,2019
Kære gæst, Tak for din anmeldelse og feedback. Vi er kede af, at lejligheden ikke levede op til dine forventninger og beklager den mangelfulde rengøring. Din feedback er videregivet til vores Property Manager så disse punkter kan udbedres.

6/10 Okay

Verified traveller

力的生活體驗
沒有電梯，只有傳統的木製樓梯，廚具明顯沒有清洗乾淨，牆角有小蜘蛛，窗台有塵，淋浴去水很慢
Stayed 4 nights in Sep 2019
Response from Maiya - Habitat Collection on 19 Oct,2019
Thank you for your feedback! It is much appreciated.

4/10 Poor

mihoko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所だけ
暗証番号が３つ送られてきますが，門がなかなか開きません。出てくる人がいたのでは入れました。 部屋は５階でエレベーターはありません。階段は木製で擦り減っていてとてもこわいです。 ２階くらいまではとても荷物を持って上がるのは難しいです。部屋の改装をしているようですが こちらは早急に直した方がいいと思います。 冷蔵庫の中に使いかけの野菜果物、飲みかけのワインジュースなどが入っていた。 冷凍庫は霜と保冷剤でいっぱい。床は傾いているし、クローゼットの中には開けて捨てていった封筒など、洗面台の下のドアを開けると使ったかどうかわからないタオル。 テラスに出ると非常階段直結、このドア（部屋からテラス）に鍵はなし。 いろいろ考えて利便性を優先するならどうぞ
Stayed 2 nights in Sep 2019
Response from Louise on 14 Oct,2019
Dear Mihoko. Thank you for your honest feedback. It has been much appreciated so we can improve our apartment. Though we cannot fix the apartments location on 4th floor with no elevator, we will look into everything else you have mentioned. Best regards, Louise - Habitat Collection

6/10 Okay

Verified traveller

Business traveller
Liked: Amenities
Disliked: Cleanliness
The studio is nicely located in the city centre in an - at least for these two nights - silent area. It takes not more than 15min to Noorebro station by feet. No public transport is needed visiting the touristic highlights. The studio is well equipped with everything you need to prepare for cooking. In general the studio is not as shiny as it appears in the advertising. My first impression was a stale. This leads me to have a closer look showing dust cumulating beneath the bed and the couch but also on the wooden bars at the room ceiling. The board comprising the fridge not have been cleaned on top for a while. Dust also plugs the ventilators in the kitchen and the bathroom. The bathroom is not up-to-date. I couldn't switch on the light and some installation are poorly fixed to the wall. The toilet seat snap shuts when sitting. Additional bed lining etc was simply placed on the couch. My biggest concern is the hiding of costs booking via Expedia. BE AWARE that there is an ADDITIONAL CHARGE for cleaning ofthe studio of 500 DKK!! This appeared not(!) in the bold calculation of costs on the receipt, but just in the small text below. I failed to see this xtra charge and recognized it not before checking the transfer on my credit account. Asking HABITAT Collection for cancelation of the booking was not granted because of No-cancellation-policy. Nevertheless I received a number of emails concerning a pleasent stay.
Stayed 2 nights in Sep 2019
Response from Mille on 18 Sept,2019
Dear Guest, Thank you for your response. We are happy that you liked the place, location and the apartment. However, we understand your concerns about the extra fees, but these are visible when booking the apartment and the no cancellation policy is also something you see directly when booking. Best regards, Mille

4/10 Poor

Dam

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
L’appartement était sale. Cela est inacceptable compte tenu des frais de nettoyage facturé par l’établissement.
Stayed 3 nights in Sep 2019
Response from Habitat Collection on 12 Sept,2019
Dear Dam, We are sorry to hear that the cleaning was not up to your satisfaction. Your feedback is very important for us, so we get a chance to improve. Best regards, Louise Habitat Collection

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es recomendable es un engaño
Jamás me volvería a hospedar en ese lugar, sucio, no tienes las condiciones para que las personas se hospeden y había mucho calor, además había mucho ruido porque enfrente hay un bar que la gente salía borracha del lugar. La maletas les cuesta trabajo manejarlas porque la calle está rota. No limpiaron el cuarto todos los días. La regadera estaba rota y no te dejan jabón de baño, ni shampoo, no dejan tapete de baño y la cortina estaba rota. En la página dice que tienen para guardar maletas y no tienen lugar. Esta encuesta no me dejó subir las fotos para mostrar las condiciones que describo. Me sentí engañado por las fotos que presentan en la página.
Stayed 2 nights in Aug 2019
Response from Habitat Collection on 12 Sept,2019
Dear Ricardo, First of all we are deeply sorry that the apartment was not to your satisfaction, but we do appreciate your feedback so we have a change to improve the apartment. We have taken all the mentioned issues into consideration. Best regards, Louise Habitat Collection

4/10 Poor

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Habitat Collection on 12 Sept,2019
Dear Natalia, Thank you for your feedback. Best wishes, Louise Habitat Collection

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2019
Response from Ida on 12 Aug,2019
Dear, Thank you very much for your feedback. We appreciate it. We hope you had a nice stay with us. Best regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ekstremt sentralt. Alt var godt beskrevet fra utleier. Rask og god service på mail. Alt fungerte i forhold til ankomst og utsjekk. Leilighet kunne gjerne hatt besøk av en vaktmester for å fikse ting som var i ferd med å gå i stykker. Sjarmerende og stilig. Burde vært montert noen knagger på badet. Bagasjeoppbevaringsrommet var et godt tilbud, men låsen fungerte ikke. Fiks små ting og stedet vil neste gang få full score :)
Stayed 3 nights in Jun 2019
Response from Elena on 1 Aug,2019
Dear, Thank you so much for your feedback. It is much appreciated! The lock of the luggage storage room has been fixed now :-) Best regards

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
När vi kom dit kom vi inte in för koden fungerade inte. Vi fick ringa och det löste sig inom rimlig tid att vi fick hjälp. Vi valde bo i lägenhet försatt kunna fixa mat själva men köket var opraktiskt. Läget på lägenheten var väldigt centralt.
Stayed 3 nights in Jul 2019
Response from Ida on 22 Jul,2019
Dear, Thank you very much for your feedback. We hope you enjoyed your stay in Copenhagen. Best regards Ida

4/10 Poor

Frederic

Disliked: Property conditions & facilities, room comfort
Photos réalité rien à voir
Appart moderne présenté sur les photos , beaux espaces , belle déco ... dans la réalité rien à voir , appart à 2,10 m sous plafond , rien de moderne , rien ne correspondant aux photos . Localisation par contre parfaite
Stayed 3 nights in Jul 2019
Response from Ida on 22 Jul,2019
Dear, Thank you very much for your feedback. We are sorry to hear that the apartment didn't meet your expectation. We will take this to consideration. We hope you enjoyed your stay in Copenhagen. Best regards Ida

10/10 Excellent

André Wyllie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos!
Apartamento muito simpático, organizado, muito bem localizado e seguro! Razão custo/benefício melhor de Copenhague!
Stayed 3 nights in Jun 2019
Response from Ida on 16 Jul,2019
Dear, We are happy to hear that you enjoyed your stay in Copenhagen. Hoping to hosting you again. Best regards

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2019
Response from Ida on 19 Jul,2019
Dear, Thank you very much for your feedback. We hope you enjoyed your stay in Copenhagen. Best regards

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento al centro, molto confortevole e pulito.
Stayed 3 nights in Jun 2019
Response from Elena on 2 Jul,2019
Dear, Thank you so much for your kind words. Best regards

6/10 Okay

Eva

Liked: Staff & service
Disliked: Cleanliness, room comfort
Zentrale Lage
Sehr zentrale Lage, jedoch mitten im Partyviertel, dadurch sehr laut Nachts. Wohnung viel kleiner als abgebildet. Perfekt für zwei.
Stayed 3 nights in Jun 2019
Response from Elena on 16 Jun,2019
Dear Eva, Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kiva ullakkoasunto aivan keskustassa. Hieman hankala kuljettaa tavaroita neljänteen kerrokseen mutta huoneisto oli kivasti sisustettu. Pieni miinus kokovartalopeilin puuttumisesta.
Stayed 4 nights in Apr 2019
Response from Habitat Collection on 16 May,2019
Dear Guest, Thank you so much for your review. I've notified our property manager about your suggestions regarding the mirror in full length. We're happy that we could provide you with a satisfactory apartment during your stay in Copenhagen. Best regards, Stefan Habitat Collection

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gute Lage. Authentisches Altstadthaus. Wir waren dort gerne. Allerdings kleinere Räume als es die Fotos vermitteln.
Stayed 4 nights in Apr 2019
Response from Elena on 30 Apr,2019
Dear, Thank you for your feedback. Enjoy your stay. Best regards Elena

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Eine recht entsprechende Unterkunft in sehr guter Lage. Leider hat der Check-in nicht ganz so gut geklappt, da die Infos über den Zugang zum Apartment per Mail nicht gekommen ist, so dass wir vor Ort telefonisch nachfragen mussten.
Stayed 3 nights in Apr 2019
Response from Elena on 3 May,2019
Dear, I am glad to hear that you liked the apartment as well as the location. The information mail and the access mail (with the codes to the apartment) are sent automatically, so unless we didn't get your correct mail, we have sent you the information. However, I am glad it worked out at the end. Best regards

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Semana Santa
Situacion perfecta. Un poco ruidoso noches festivas. Detalles en estancia y muy comodo. Ojo techo muy bajo
Stayed 5 nights in Apr 2019
Response from Elena on 23 Apr,2019
Dear, Thank you for your feedback! It is much appreciated! I am happy that you enjoyed your time in our apartment. Best regards

8/10 Good

Anita

Stayed 3 nights in Apr 2019
Response from Elena on 23 Apr,2019
Dear, Thank you for your feedback! It is much appreciated! I am happy that you enjoyed your time in our apartment. Best regards

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
セルフチェックインで建物にはいれず管理人やスタッフが全くいず困った。困った事があったら、メールか電話下さいとかいてありますが、海外で電話はoffにしているし、wifi持参していないので、
Stayed 3 nights in Apr 2019
Response from Habitat Collection on 16 May,2019
Dear Guest, I have translated your message online and it looks like a bad translation but I will do my best to answer your critique, First of all, we're sorry to hear that you had difficulties with the self check in system. Our customer service is open Monday-Friday from 9AM to 10PM and on weekends 10AM to 10PM. We do send a very thorough instruction email and we love to answer any questions regarding check in both before and during your stay but I can appreciate your frustration as I understand you did not have access to the internet nor service on your phone upon arrival in Copenhagen. We hope you managed to enjoy the city of Copenhagen. I wish you a lovely day. Best regards, Stefan Habitat Collection

8/10 Good

Eric

Liked: Property conditions & facilities, room comfort
Excelent emplacement
Bon séjour, excelent emplacement dommage que soit mal insonorise
Stayed 4 nights in Feb 2019
Response from Elena on 27 Feb,2019
Dear Eric, Thank you for your feedback! I hope you enjoyed your stay with us! Best regards Elena

8/10 Good

Loni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt
Dejligt centralt..
Stayed 3 nights in Feb 2019
Response from Elena on 21 Feb,2019
Kære Loni, Glad for at høre, at du har nyt dit ophold i vores lejlighed. Venlige hilsner

8/10 Good

yonghong

Liked: Property conditions & facilities, room comfort
离景点很近，可以步行，省了不少交通费。还可以煮饭，省了不少钱.第一天晚上没暖气，打电话后很快就解决了
Stayed 4 nights in Feb 2019
Response from Elena on 19 Feb,2019
Dear Yonghong, Thank you for your feedback! I am happy to read that you enjoyed your stay in our apartment. Best regards Elena