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Reviews of Copper River Princess Wilderness Lodge

5 out of 5
Copper River Princess Wilderness Lodge
1 Brenwick Craig Road, Copper Center, AK

Reviews

8.6

Excellent

Rating 10 - Excellent. 49 out of 86 reviews" "
Rating 8 - Good. 22 out of 86 reviews" "
Rating 6 - Okay. 7 out of 86 reviews" "
Rating 4 - Poor. 6 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

9.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Santosh

Liked: Cleanliness, staff & service, property conditions & facilities
One of the beautiful stays, standing in true wilderness
Stayed 1 night in Sep 2023

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay
Nice place to stay. We were visiting with relatives in the area and were happy to spend the night here. The GPS wanted us to go to the wrong side of the highway, but we saw the Princess Wilderness Lodge sign and found the place fine. Nice views after short walks. We debated paying $10 to see the aurora movie, but were glad we did. The movie with the 3-wide screen was very good and we appreciated being able to enjoy the producers 30 years of capturing excellent photos.
Stayed 1 night in Sep 2023

10/10 Excellent

Bosup

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathryn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Bette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Katie Narodzonek, Guest Service Manager on 16 Sept,2023
Thank you for staying here at Copper River Princess Wilderness Lodge. We are very happy to hear that you enjoyed your stay

6/10 Okay

Becky

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Katie Narodzonek, Guest Service Manager on 16 Sept,2023
We are sorry to hear that you did not enjoy your stay. Was there anything that happened that made it unenjoyable?

10/10 Excellent

Brad

Stayed 1 night in Sep 2023

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling from talkeetna to Valdez we needed a place to stay in between. We were not sure what the wilderness lodge has to offer and we were pleasantly surprised!! It seems to be in the middle of nowhere but it sits upon a beautiful lookout of the valley and mountains below. Service and staff are excellent. Food was very good and waitress was efficient. Highly recommend staying here if in the area. There is nothing around for about 10 miles so come prepared with that in mind
Stayed 1 night in Sep 2023
Response from Katie Narodzonek, Guest Service Manager on 8 Sept,2023
We are very happy to hear that you enjoyed your stay here at Copper River Princess Wilderness Lodge. Thank you for staying with us.

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Katie Narodzonek, Guest Service Manager on 16 Sept,2023
Thank you for staying here at Copper River Princess Wilderness Lodge! We are very happy to hear that you enjoyed your stay.

8/10 Good

yongdong

Liked: Cleanliness, staff & service, property conditions & facilities
very good place to live.
Stayed 2 nights in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 8 Sept,2023
We are so glad to hear that you enjoyed your stay here at Copper River Princess Wilderness Lodge. Thank you for staying with us.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location between Valdez and Tok, Delta Junct
Some of our family stayed two nights in two rooms here. We really like staying here (2nd time). The scenery, walking paths, outdoor seating and telescope viewing are great. Our rooms were clean, plenty of towels, comfortable beds and good coffee. The shower was hot and nice. There’s a ceiling fan and windows open but it can be a little hot without air conditioning. It was quite warm while we visited so we left the windows open. We used the coin operated laundry, $1.50 each for washing and drying. Very nice seating upstairs and down for room away from hotel room. Nice gift shop on-site. We paid $20 each to watch an excellent movie in theatre room on the northern lights. We ate dinner in the smaller restaurant, good food. We also drove to the Copper Center Inn for next dinner and that was also good. This is a great place to stay if you want to spend a whole day in the Wrangell-St. Elias National Park.
Stayed 2 nights in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 5 Sept,2023
We are so glad you enjoyed your stay here at Copper River Princess Wilderness Lodge. Just a quick question on the tickets for the northern lights, did you pay 20 for two tickets or just one? Our ticket prices are 10 per ticket.

6/10 Okay

Lydia, East Wenatchee

Travelled with family
Liked: Cleanliness, amenities
The surroundings are spectacular! The rooms are starting to show their age. I've been coming here since 2007 and the location keeps me coming back. I wish they would have more staff or better trained staff.
Stayed 1 night in Sep 2023
Response from Katie Narodzonek, Guest Service Manager on 4 Sept,2023
We are sorry to hear that you did not enjoy your stay here at Copper River. We are glad you enjoy the scenery and keep coming back.

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our 2 night stay at the lodge. The beds were comfortable and everything was decorated nicely. The lodge itself was beautiful and inviting. The only issue was that it was a little cold so it wasn't as comfortable to just relax for a long period of time. The dining was really nice with good food and good service. Thank you for a nice vacation!
Stayed 2 nights in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 3 Sept,2023
We are glad to hear that you enjoyed your stay here at Copper River Princess Wilderness Lodge.

6/10 Okay

Christal, Auburndale

Travelled with partner
Liked: Cleanliness
Lobby area was huge. My only complaint is wifi didnt work in room. Do not think i would say there again. They sell rooms to the public but i felt like i should not have been There. They cater to the people that come on the busses.
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 2 Sept,2023
We are working on extending the Wi-Fi into the rooms. I am sorry that you felt like you should not have been here, we do try to make all of our guests feel welcome, we are very sorry that you felt that way

4/10 Poor

DeeAnna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Katie Narodzonek, Guest Service Manager on 3 Sept,2023
We are very sorry that you did not enjoy your stay here at Copper River Princess. Would you mind letting us know so we can work on improving?

4/10 Poor

Carole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Its a lodge with nothing around. Park visitor center is not even in the park Lost power so very limited dining options, but they sure didn’t limit the $$$
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 1 Sept,2023
We are very sorry that you were disappointed in your stay here at Copper River Princess Wilderness Lodge. We pride ourselves in being off the beaten path of Alaska and because of that we have limited dining, and power outages which can lead to a very limited menu on what we can serve. This is sadly out of our control. Once again, we are sorry. Have a wonderful day!

10/10 Excellent

Susan y.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs-up
The Princess Wilderness offers comfort and even a measure of luxury on the edge of true wilderness - the Wrangell-St. Elias National Park. The public spaces are large and quite nice, with spectacular mountain views. There's a nice restaurant as well as a cozy bar. Our room was quiet. Overall a lovely one-night stay.
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 28 Aug,2023
Thank you so much for your wonderful review! We are very glad to hear that you enjoyed your stay here at Copper River.

6/10 Okay

Chaobo

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
It's a quiet and beautiful property but the check-in staff are not very friendly and professional!
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 25 Aug,2023
We are glad you enjoyed the views from our property. I am very sorry to hear about your check in experience. Would you be able to let us know more so we can work on improving our knowledge and letting our guests get the best experience possible?

8/10 Good

hope

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful quiet lodge to take a rest from driving and have a delicious meal.
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 25 Aug,2023
We are very glad you enjoyed your stay here at Copper River Princess Wilderness Lodge! Thank you for staying with us!

10/10 Excellent

Gordon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 24 Aug,2023
Thank you for your stay here at Copper River Princess Wilderness Lodge. We are very happy to hear you enjoyed your stay.

8/10 Good

timothy

Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 16 Sept,2023
We are very happy to hear that you enjoyed your stay here at Copper River Princess Wilderness Lodge!

10/10 Excellent

Emyrose, Anchorage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 23 Aug,2023
Thank you so much for your positive review! We are so glad to hear you enjoyed your stay here at Copper River Princess Wilderness Lodge.

10/10 Excellent

Janie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the location
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 8 Sept,2023
We are so happy to hear that you enjoyed your stay here at Copper River Princess Wilderness Lodge. Thank you for staying with us!

8/10 Good

Deepa

Liked: Cleanliness, property conditions & facilities, room comfort
Bittersweet
The property is beautiful and if you manage to get the rooms facing backside, you get a great view. We stayed 2 nights but checked out after first night to visit McCarthy and then came back. The receptionist on first night who checked us in was unfriendly. They also refused to keep our luggage just cause we weren’t going to be guests for that period. The breakfast is outrageously expensive and definitely not worth the 22$ but given so few options, I guess you don’t have much choice.
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 16 Aug,2023
I am sorry to hear about your experiences here at Copper River. We unfortunately do not hold luggage at the hotel due to liability concerns. I am sorry about the agent who checked you in. We are glad you enjoyed the views from our hotel.

6/10 Okay

Nora

Travelled with partner
Just a big, busy hotel. The setting was lovely. Didn’t enjoy our meal in the bar, nothing outstanding, just another customer
Stayed 2 nights in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 16 Aug,2023
We are sorry you feel this way. We do try our best to accommodate every guest and make them feel welcome. We are happy you enjoyed the views from our hotel.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and grounds. Beautiful scenery.
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 12 Aug,2023
We are very glad you enjoyed your stay here at Copper River Princess Wilderness Lodge. Please come back soon!

6/10 Okay

JISUN

Travelled with family
Deposit was not refund
Deposit $50 was not refund yet. Please refund $50 deposit quickly!!!!!
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 12 Aug,2023
The deposit will take 5-7 business days to go back onto the card. Please reach out if it does not happen.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 11 Aug,2023
Thank you for staying with us at Copper River Princess Wilderness Lodge. We are very glad to hear you enjoyed your stay!

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and base camp.
Excellent staff and food. Beautiful location. Best hotel within 100 miles.
Stayed 2 nights in Aug 2023
Response from Guest Service Supervisor on 8 Aug,2023
Thank you for being our guest!

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Guest Service Assistant Manager on 8 Aug,2023
Thank you for taking the time to leave a review, please let us know if there was anything else we could have done to improve your experience.

8/10 Good

Stephen

Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 1 Sept,2023
Thank you for staying at Copper River Princess Wilderness Lodge. We are very happy to hear you enjoyed your stay here!

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 5 Aug,2023
We are so sorry about your stay at Copper River. What made your stay terrible so we can work on getting the situation fixed? Please let us know

10/10 Excellent

Richard

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Katie Narodzonek, Guest Service Manager on 3 Aug,2023
We are so glad you enjoyed your stay at Copper River Wilderness Lodge. Please come back and visit again soon.

8/10 Good

John

Business traveller
Stayed 1 night in Jul 2023
Response from Guest Service Assistant Manager on 1 Aug,2023
Thank you for your stay at our lodge, we very much appreciate you as our guest. Please let us know if there is anything else we can do to improve for you future visit!

8/10 Good

John

Stayed 1 night in Jul 2023
Response from Katie Narodzonek, Guest Service Manager on 19 Aug,2023
Thank you for staying at Copper River Princess Wilderness Lodge! We are very glad you enjoyed your stay.

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We were extremely disappointed with the staff at the Copper River Princess Lodge. We love Princess cruises so we booked a room at the Lodge. Example: We went to the Two Rivers Restaurant and we were told that the pasta was not available because the chef burned the pasta and also that we couldn't have the prime rib as they were saving portions for later. What????
Stayed 1 night in Jul 2023
Response from Guest Service Assistant Manager on 31 Jul,2023
I do apologize for the bad experience Sir. I very much appreciate that you took the time to give feedback for our team to improve. I have already forwarded your message to our food and beverage Manager so that we can train our staff to avoid anything like this happening again. Thank you for being our guest.

10/10 Excellent

Robert

Liked: Cleanliness
Nice place
Stayed 1 night in Jul 2023
Response from Guest Service Supervisor on 30 Jul,2023
Thank you for taking the time to leave a review, we appreciate you !

8/10 Good

Byoung kyeu, Issaquah

Stayed 1 night in Jul 2023
Response from Katie Narodzonek, Guest Service Manager on 16 Aug,2023
Thank you for the positive review! We are so glad you enjoyed your stay here at Copper River Princess Wilderness Lodge!

10/10 Excellent

Lisa

Stayed 2 nights in Jun 2023
Response from Katie Narodzonek, Guest Service Manager on 11 Aug,2023
Thank you for staying with us at Copper River Princess Wilderness Lodge. We are glad to hear you enjoyed your stay!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Guest Service Supervisor on 30 Jul,2023
Thank you for taking the time to leave a review, we appreciate you !

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Service Supervisor on 22 Jul,2023
Thank you for taking the time to leave a review, we appreciate you staying with us !

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rustic and spacious, very nice.
Stayed 1 night in Jul 2023
Response from Katie, Guest Service Manager on 19 Jul,2023
Thank you so much! We are so glad you enjoyed our lodge. It does give the perfect getaway. We hope to see you again soon.

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Aside from the deafening fire alarm it’s been a good stay. Thanks
Stayed 2 nights in Jul 2023
Response from Katie Narodzonek, Guest Service Manager on 18 Jul,2023
We are very sorry about the inconvenience of the fire alarm this morning. There was a situation in our laundry room and we do deeply apologize. We are glad you enjoyed your stay the rest of the time though.

10/10 Excellent

Jae Y, Paramus

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2023
Response from Katie Narodzonek, Guest Service Manager on 18 Jul,2023
Thank you for your positive feedback of our hotel. We are so glad you enjoyed your stay. Please come stay with again soon

10/10 Excellent

Anand

Stayed 1 night in Jul 2023
Response from Katie Narodzonek, Guest Service Manager on 18 Jul,2023
We are so glad you enjoyed your stay here at Copper River. Please come see us again soon.

10/10 Excellent

Reuven

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jul 2023
Response from Katie Narodzonek, Guest Service Manager on 18 Jul,2023
Thank you for the positive response for our lodge! We will let our team members know that they are doing an amazing job.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Katie Narodzonek, Guest Service Manager on 18 Jul,2023
We are so glad you enjoyed your stay here. We look forward to seeing you again.