Costa do Cacau Resorts

"Some pots and pans for simple cooking. Large fridge. Very good views of the city, beach and cathedral "

"Room needs renovation. Noisy near the street. Zero charm for a so-called resort"

"The best Hotel I‘ve ever been! So beautiful and clean and the staff was amazing. Next to the beach and about 5-10 min by foot to the center."

"All very good"

"Room was nice and overall stay was fantastic with the view and experience😊"

"Porta do banheiro com fechadura quebrada, tampa do vaso sanitário solta, ralo entupindo e soltando a tampa. Lazer das crianças sendo desmarcado. Equipe de lazer sem ação, sem entusiamo para fazer as atividades. Com exceção dos tios da terça à tarde que foi ótima. Já tinha ido ao hotel em 2022, retorne agora em 2026 e ache muito diferente da qualidade."

"longa espera por reposiçao de comida, serviço de limpeza muito ruim"

"Pontos positivos: boa localização, café da manhã bem variado, chuveiro com boa pressão e atendimento excepcional da Tânia! Melhor recepcionista que já conhecemos. Pontos negativos: quarto duplo muito pequeno (quase sem espaço para malas) e banheiro pouco ventilado, toalhas de banho muito velhas e desgastadas. No quarto (107), as tomadas ao lado da cama não estavam funcionando. Tínhamos uma varanda com varal, mas parte dela estava destelhada de modo que as roupas não secavam nos dias de chuva porque molhavam. Metade do caminho do nosso quarto até o restaurante era sem cobertura e a pousada não oferecia guarda chuva, então tomamos chuva alguns dias para ir e voltar do café da manhã"

"The resort was just okay, but definitely **overpriced** for what it offered. When we arrived, the staff told us that we needed another room to accommodate our 3- and 5-year-old children. At first, they said they would simply charge us for an extra guest and allow us to stay in the same room. However, in reality, they charged us for an entirely separate room that was more expensive than the one I originally booked through Expedia—yet we never even received that extra room. When I challenged the charge, they claimed the hotel was fully booked. Despite this, my kids still stayed in the same room with us, which made it clear that the “extra room” was unnecessary. This felt dishonest and misleading, and to make matters worse, the staff was rude, dismissive, and unhelpful throughout the process. Prices inside the resort were also outrageous. For example, they charged **$30 for a single coconut**, which is completely unreasonable. The beach itself was just average—there weren’t many chairs available, and the few that were there were extremely old and uncomfortable. The all-inclusive restaurant was also disappointing. The food was just okay, nothing stood out or impressed us, and certainly not what you’d expect for the price. Even the surroundings outside the resort were unpleasant. The road leading in was lined with trash, and the overall area looked run-down and rough, which really took away from the “luxury” experience they try to advertise."