Hotels in Costazul

"Staff was friendly! All the way from the front desk to the bar. "

"It was perfect. Thanks."

"The beach is minimal but the pool on the beach is amazing. 10/10"

"Would recommend to anyone and everyone I know. This hotel is amazing. From the atmosphere, to the customer service to the food, everything was exceptional. Stayed with my family which consisted of a 4 year old, and an elderly aunt, and it was nice and convenient for everyone. I wish we had taken more advantage of the kids programming, "

"Estuvimos tres días en julio. Todo estuvo perfecto, el servicio, la habitación bien amplia, la piscina, el desayuno. Nada que corregir."

"shower and toilet with poor water pressure"

"Our AC was broken but they got us into another rook quickly, the breakfast was great, downtown was right near the hotel and had so many options. The people at the hotel are so nice. "

"I just enjoy staying here overall, but it was surprising to me how it felt like it was built in the 1940s. It had one outlet to the whole entire bedroom. Gaps under the door so that bugs can just come into the bedroom. It was the lowest quality place I’ve ever seen that, but my fiancé felt that it was still a neat place. To stay."

"Unbelievable bad service. From check-in to have someone hitting my door very strongly and opened it at 8 AM. I was sleeping naked. They banged very strongly and never allowed any time to respond before opening the door. I pushed it back and locked it. It was an awful way for someone to wake me up. I had trouble sleeping and meetings with Asia and needed to drive long hours. I couldn't fall asleep again. It was unsafe for me to drive. I had to make so many stops for coffee and washing my face. Endless day. The hotel should really invest on training the staff to avoid such episodes from ever happening again. "