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City of Dreams โ€“ The Countdown Hotel

Photo gallery for City of Dreams โ€“ The Countdown Hotel

Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
View from Room

Overview of City of Dreams โ€“ The Countdown Hotel

City of Dreams โ€“ The Countdown Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Estrada Do Istmo, Cotai

Explore the area

  • Popular LocationVenetian Macao Casino3 min walk
  • Popular LocationCity of Dreams8 min walk
  • Popular LocationCotai Strip15 min walk
  • AirportMacau (MFM-Macau Intl.)4 min drive

Choose dates to view prices

About this area

Cotai

City of Dreams โ€“ The Countdown Hotel is located in Cotai. Taipa Houses-Museum and Mandarin's House are local landmarks, and the area's natural beauty can be seen at Seac Pai Van Park and Hac Sa Beach. Looking to enjoy an event or a game while in town? See what's happening at Cotai Arena or Macau East Asian Games Dome.

What's nearby

  • Venetian Macao Casino - 3 min walk
  • City of Dreams - 8 min walk
  • Macau University of Science and Technology - 8 min walk
  • Cotai Arena - 10 min walk
  • Cotai Strip - 15 min walk

Restaurants

  • Where to eat
  • The Bar โ€“ Bar offering international cuisine. Serves breakfast, lunch and dinner daily. Reservations required.

Getting around

  • Macau (MFM-Macau Intl.) - 4 min drive

About this property

City of Dreams โ€“ The Countdown Hotel

4-star hotel near City of Dreams
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle and a free casino shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 326 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with digital channels. Guests will also find iPod docking stations, 24-hour room service and minibars.
City of Dreams โ€“ The Countdown Hotel offers 326 forms of air-conditioned accommodation with iPod docking stations and minibars. Digital televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AMโ€“10:30 AM: MOP 250-280 per person
  • 1 restaurant and 1 coffee shop
  • 1 swim-up bar, 1 poolside bar and 1 bar/lounge
  • 24-hour room service

Things to do

  • Arcade/games room
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Arcade/games room
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • Business centre

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination

Entertainment

  • 42-inch TV
  • TV/satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 7 2021 to October 6 2023 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 575.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between MOP 250 and MOP 280 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Parking height restrictions apply

Property is also known as

Hard Rock Cotai
Hard Rock Hotel Cotai
Countdown Hotel Cotai
Countdown Cotai
Countdown Hotel
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams โ€“ The Countdown
City of Dreams โ€“ The Countdown Hotel Hotel
City of Dreams โ€“ The Countdown Hotel Cotai
City of Dreams โ€“ The Countdown Hotel Hotel Cotai

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 447 out of 1000 reviews
5 - Excellent 45%
Rating 4 - Good. 436 out of 1000 reviews
4 - Good 44%
Rating 3 - Okay. 69 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 36 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 1000 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay in countdown
There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they couldโ€™ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price werenโ€™t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Stayed 1 night in Mar 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

5/5 Excellent

Stayed 1 night in May 2020

2/5 Poor

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
Stayed 2 nights in Jan 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020