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City of Dreams – The Countdown Hotel

4.0 star property
Eco-certified hotel with free valet parking and free local area shuttle

Choose dates to view prices

Photo gallery for City of Dreams – The Countdown Hotel

View from room
Living room
Reception
Minibar, in-room safe, desk, rollaway beds
Lobby sitting area
City of Dreams – The Countdown Hotel in Cotai Strip offers an upscale retreat with modern comforts and eco-friendly design. Enjoy international cuisine at The Bar, relax by the outdoor pool with free cabanas, or visit the sauna. A swim-up bar and cafe enhance entertainment.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Room service
  • Housekeeping

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About the area

Map
Estrada Do Istmo, Cotai

What's nearby

  • Cotai Strip - 2 min walk - 0.2 km
  • The Londoner Macao Casino - 2 min walk - 0.2 km
  • City of Dreams - 2 min walk - 0.2 km
  • Venetian Macao Casino - 3 min walk - 0.3 km
  • The House of Dancing Water - 8 min walk - 0.7 km

Getting around

  • Cotai East Station - 6 min walk
  • Zhuhai Station - 18 min drive
  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • ‪Koufu 口福 - ‬5 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬1 min walk
  • ‪Jin Yue Xuan (金悅軒) - ‬5 min walk
  • ‪芝乐坊餐厅 - ‬3 min walk
  • ‪Alain Ducasse at Morpheus - ‬7 min walk

About this property

City of Dreams – The Countdown Hotel

Upscale eco-certified hotel near City of Dreams
Cotai Strip and Venetian Macao Casino are located near City of Dreams – The Countdown Hotel, which provides a swim-up bar, a poolside bar and a terrace. For some rest and relaxation, visit the sauna. The on-site international cuisine restaurant, The Bar, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool along with free cabanas, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Express check-out, a children's club (surcharge) and laundry services
Room features
All 326 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch TVs with cable channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: MOP 250 to 280 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • The Bar

Things to do

  • Arcade/game room
  • Children's club
  • Designer stores
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Free pool cabanas
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 30 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 12 May 2022 to 27 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 575.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 250 to 280 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Parking height restrictions apply

Property is also known as

Hard Rock Cotai
Hard Rock Hotel Cotai
Countdown Hotel Cotai
Countdown Cotai
Countdown Hotel
City Dreams Countdown Hotel Cotai
City Dreams Countdown Cotai
City Of Dreams – The Countdown
City of Dreams – The Countdown Hotel Hotel
City of Dreams – The Countdown Hotel Cotai
City of Dreams – The Countdown Hotel Hotel Cotai

Frequently asked questions

Does City of Dreams – The Countdown Hotel have a pool?

Yes, this property has an outdoor pool.

Is City of Dreams – The Countdown Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at City of Dreams – The Countdown Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at City of Dreams – The Countdown Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at City of Dreams – The Countdown Hotel?

Checkout is at 11 AM.

Where is City of Dreams – The Countdown Hotel located?

Situated in Cotai, this hotel is steps from City of Dreams. Cotai East Station is 6 minutes by foot and East Asian Games Station is 12 minutes.

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City of Dreams – The Countdown Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 448 out of 1001 reviews
Rating 8 - Good. 436 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort

One night stay in countdown

There were quite some disturbing issues during the stay, I was in a rush to take my car and leave however I need a stamp from the check in desk, the stamping process took abnormally long and it was found out that the machine was jammed and they had me waiting while they try to take the ticket out, it took about roughly 10 mins, they could’ve done a better job in problem solving, such as giving me a new ticket straight away, or contacting the gate keeper to open the parking gate for me to leave. Aside from this fact, the window view from our room was a let down due to the dirtiness of the windows, stains and dusts showing how long the windows were left without cleaning, the price weren’t especially cheap for the stay yet compared to my other stays in Sheraton, parisian and Venetian, we all got free upgraded rooms. Aside from these facts the rest of the services and gastronomic experiences were very good. Especially the room service hainan chicken rice that I ordered that night.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

WAI SI

Stayed 1 night in Nov 2020

10/10 Excellent

SOK LAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

員工服務都很好，唯獨辦理入住的同事少

員工服務都很好，唯獨辦理入住的同事少
Stayed 1 night in Aug 2020

8/10 Good

si man

Stayed 1 night in Aug 2020

8/10 Good

Weng Chi Alexandra Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Sarandona

Stayed 1 night in May 2020

8/10 Good

Arlindo Vicente Sou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
寬敞乾淨, 地點方便, 前台Chris 殷勤出色..................................
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
迎尚酒店為原Hard Rock Hotel,位置很好, 飯店內的工作人員也很友善. 但就是Check in的時間會花費較久
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

よい

広く清潔、ロケーションも悪くありません。
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
It's more about value. For this price, the quality of the room and overall just doesnt worth it. You can have many other choices if you are paying this price per night
Stayed 2 nights in Jan 2020

10/10 Excellent

RL, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable place to stay with friendly staff. Truly enjoy there.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

호텔까지 지하철 이용 가능

경전철이 개통되어서 공항에서 타면 2 정거장 후 코타이 이스트 역 1번 출구에서 내리시면 돼요. 셔틀 버스가 있긴 한데 아침 일찍 공항을 가야 해서 텍시 외에 다른 교통수단이 없는지 물어봤는데 시내버스만 알려 주더라고요. 지하철 정보도 제공해 주면 좋겠어요.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 5 nights in Jan 2020

6/10 Okay

Wai Ling

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in 排隊時間超過 30 分鐘
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath tub is a bit too small. Also the pillows are just soft. But other than that, this hotel is pretty good.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, they don't accept union pay as deposit, will take 21 days to refund if use credit as deposit, I used cash instead but takes a long time to check out
Stayed 1 night in Jan 2020