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Reviews

4.6 / 5Wonderful
1,581 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Free airport shuttle

Map

What's nearby

  • Popular Location
    Venetian Macao Casino
    3 min walk
  • Popular Location
    Dancing Water Theatre
    7 min walk
  • Popular Location
    Cotai Arena
    7 min walk
  • Airport
    Macau (MFM-Macau Intl.)
    8 min drive

Choose dates to view prices

Book online or call:

65 6415 5556
  • Grand, Deluxe Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Grand, Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Grand, Suite, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Grand, Executive Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Suite (Diplomat)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite, 1 King Bed (Fountain View)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Grand Suite, 2 Single Beds (Fountain View)

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Suite (Grand, Fountain View)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed (Fountain View)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Executive Suite (Grand, Fountain View)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Grand, Club Suite, 1 King Bed

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Grand, Club Suite, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Grand, Club Suite, 2 Single Beds

    Room Amenities

    • Sleeps 3
    • 2 Single Beds
    More details
  • Deluxe Suite (Grand, Club Access)

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Cotai

Located in Cotai, Grand Hyatt Macau is in the entertainment district and connected to a shopping centre. Macau Tower and Senado Square are notable landmarks, and some of the area's popular attractions include Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game while in town? See what's happening at Cotai Arena or Macau East Asian Games Dome.

Popular Location

What's nearby

  • Venetian Macao Casino - 3 min walk
  • Dancing Water Theatre - 7 min walk
  • Cotai Arena - 7 min walk
  • City of Dreams - 10 min walk
  • Cotai Strip - 13 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Beijing Kitchen โ€“ Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Mezza9 Macau โ€“ Pool-view restaurant offering international cuisine. Serves dinner daily. Reservations required.
  • Lobby Lounge โ€“ Cafรฉ offering international cuisine. Serves light fare daily.

About this property

Grand Hyatt Macau

Luxury hotel connected to a shopping centre in Cotai with 2 restaurants
This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free casino shuttle. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 791 rooms boast deep soaking bathtubs, and offer free WiFi and separate sitting areas. Free wired Internet and 24-hour room service are standard, as are LCD TVs with cable channels.
Grand Hyatt Macau offers 791 forms of air-conditioned accommodation with minibars and espresso makers. This accommodation offers separate sitting areas. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Isala Spa has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free return airport shuttle from 10 AM to 9:30 PM
Airport shuttle at scheduled times, on request
Free local area shuttle
Free casino shuttle
Free ferry terminal shuttle
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7:30 AMโ€“11 AM: MOP 296 for adults and MOP 148 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Arcade/game room
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Outdoor tennis court
Playground
Sauna
Shopping
Hot tub

Family friendly

Arcade/game room
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
In-room childcare (surcharge)
Laundry facilities
Outdoor pool
Playground
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
Korean

Business services

24-hour business centre
1 meeting room
Conference space (86112 square feet)

Outdoors

Terrace

Spa

15 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage/treatment rooms
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Wheelchair-accessible parking

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

37-inch LCD TV
TV channels
pay films

Food and drink

Espresso maker
Free bottled water
Minibar

More

Desk
Free local calls
Free newspapers
Iron/ironing board
Phone
Safe
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • Airport shuttle service is available on request from 10 AM to 9:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Renovations and closures

The property will be renovating from 06 January 2020 until 11 January 2020 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 400.

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 296 for adults and MOP 148 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.

Property is also known as

  • Grand Hyatt Macau Hotel Cotai
  • Grand Hyatt Macau Hotel
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau
  • Grand Hyatt Macau Hotel
  • Grand Hyatt Macau Cotai
  • Grand Hyatt Macau Hotel Cotai
4.6

Wonderful

5 - Excellent
1,078
4 - Good
398
3 - Okay
58
2 - Mediocre
25
1 - Poor
22
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Checkin time is quite long, it spends about 8-10 mins, which needs to improve.

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is new, modern, clean and spacious. The staff are helpful and friendly.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I couldnt fault it... the only negative if I have to mention something that can be improved is the poolside service. It was a little slow and most of the time I would have to go seek staff out to order food and drink. Also when the food came it was very luke warm... like it had been sitting there waiting to be delivered.

Stayed 9 nights in Jul 2019

4/5 Good

    This traveller didnโ€™t leave comments with their review
    Stayed 1 night in Dec 2019

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