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2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.2/5 Very good
4,205 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Free airport shuttle
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

Explore the area

Popular LocationSands Cotai Central2 min walk
Popular LocationThe Grand Canal Shoppes3 min walk
Popular LocationVenetian Macao Casino3 min walk
AirportMacau (MFM-Macau Intl.)7 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Single Beds, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 2 Single Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 2 Single Beds, Non Smoking, View

    4.7/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Room, 2 Single Beds, Non Smoking, View
  • Club Room, 2 Single Beds

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 4
    More detailsClub Room, 2 Single Beds
  • Club Room, 1 King Bed

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed
  • Deluxe Cotai View, 2 Twin Beds

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Cotai View, 2 Twin Beds
  • Executive Suite, 2 Single Beds

    Room amenities

    • 83 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Suite, 2 Single Beds
  • Executive Suite, 1 King Bed, Non Smoking

    Room amenities

    • 83 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed, Non Smoking
  • Family Suite, 2 Bedrooms, Non Smoking, Tower

    4.5/5 guest room rating

    Room amenities

    • 83 sq m
    • City view
    • Sleeps 4
    More detailsFamily Suite, 2 Bedrooms, Non Smoking, Tower
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 4
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking
  • Deluxe Suite, 1 Bedroom, Non Smoking

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Suite, 1 Bedroom, Non Smoking
  • Executive Suite, 1 King Bed

    Room amenities

    • 125 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Cotai View, 1 King Bed

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Cotai View, 1 King Bed
  • Club Suite, 2 Bedrooms, Non Smoking

    Room amenities

    • 166 sq m
    • City view
    • Sleeps 5
    More detailsClub Suite, 2 Bedrooms, Non Smoking
  • Presidential Suite, 1 Double Bed

    Room amenities

    • 208 sq m
    • City view
    • Sleeps 5
    More detailsPresidential Suite, 1 Double Bed
  • Terrace Suite

    Room amenities

    • 251 sq m
    • City view
    • Sleeps 3
    More detailsTerrace Suite

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cotai

Located in Cotai, Sheraton Grand Macao, Cotai Strip is connected to a shopping centre. Macau Tower and Senado Square are notable landmarks, and some of the area's popular attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a match while in town? See what's going on at Cotai Arena. Spend some time exploring the area's activities, including golfing.

Visit our Cotai travel guide
Map
Popular Location

What's nearby

  • Sands Cotai Central - 2 min walk
  • The Grand Canal Shoppes - 3 min walk
  • Venetian Macao Casino - 3 min walk
  • Cotai Arena - 11 min walk
  • Macau East Asian Games Dome - 19 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Feast – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Yum Cha – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Palms Café and Bar – Garden-view bistro with a bar. Serves breakfast and light fare daily, happy hour available.

About this property

Sheraton Grand Macao, Cotai Strip

Luxury hotel connected to the convention centre in Cotai with 2 restaurants
This hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 4001 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, 24-hour room service and LCD TVs.
Sheraton Grand Macao, Cotai Strip offers 4001 forms of accommodation with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MOP 300.00 per day
  • Valet parking: MOP 600 per day
  • Free return airport shuttle from 10 AM to 10:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 248 for adults and MOP 100 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Designer shops
  • Full-service spa
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Korean

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (267827 square feet of space)

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for MOP 300.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 248 for adults and MOP 100 for children (approximately)
  • Self-parking fee: MOP 300.00 per day
  • Valet parking fee: MOP 600 per day
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees.
Guests age 13 and older will be considered adults.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Sheraton Grand Macao, Cotai Strip and receive a full refund?
Yes, Sheraton Grand Macao, Cotai Strip offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Macao, Cotai Strip cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for MOP 300.00 per day. Valet parking is available for MOP 600 per day.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11 AM.
Does Sheraton Grand Macao, Cotai Strip provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
This family-friendly Cotai hotel is located on the Strip, within a 15-minute walk of The Grand Canal Shoppes and Cotai Arena. Cotai Strip is 0.8 mi (1.4 km) away.

Guest reviews

Overall score and ratings for Sheraton Grand Macao, Cotai Strip

4.2
Very good
5 - Excellent
1,812
4 - Good
1,769
3 - Okay
394
2 - Mediocre
145
1 - Poor
85
4.3
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.2
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay

Very big hotel. Check in took forever but thankful they have a separate priority check in for family with kids.

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean rooms

Hotel is located at the main strip area, but far away from the new light rail stations. Overall the hotel is well maintained and the room was well cleaned. Hotel staff were friendly and welcoming.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to access around the strip. Food court is good for lunch and dinner

Stayed 3 nights in Jan 2020