expedia
Photo gallery

Reviews

4.2 / 5Very Good
11,421 reviews

Amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air Conditioning

Map

Choose dates to view prices

Book online or call:

65 6415 5556
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Single Beds, View

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Club Room

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Cotai View, 2 Twin Beds

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Executive Suite, 2 Single Beds, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Executive Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite, 2 Bedrooms, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Single Bunk Bed
    More details
  • Deluxe Suite Twin

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Single Beds
    More details
  • Deluxe Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Cotai View, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Ambassador Suite

    Room Amenities

    • City view
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More details
  • Presidential Suite

    Room Amenities

    • City view
    • Sleeps 5
    • 1 King Bed and 2 Double Beds
    More details
  • Terrace Suite

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Cotai

Sheraton Grand Macao, Cotai Strip is located near the boardwalk and in an area with great airport proximity. Macau Tower and Senado Square are notable landmarks, and some of the area's popular attractions include Macau Fisherman's Wharf and Chimelong Ocean Kingdom. Looking to enjoy an event or a game while in town? See what's happening at Macau East Asian Games Dome or Cotai Arena.

Visit our Cotai travel guide

Getting around

  • Macau (MFM-Macau Intl.) - 4 min drive

Restaurants

  • Where to eat
  • Feast – Buffet restaurant offering international cuisine. Serves breakfast and lunch daily. Kids' menu available.
  • Yum Cha – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Bene, Italian Kitchen – Garden-view restaurant with a bar offering Italian cuisine. Serves lunch and dinner daily. Kids' menu available.
  • Palms Café and Bar – Garden-view bistro with a bar. Serves breakfast and light fare daily.

About this property

Sheraton Grand Macao, Cotai Strip

Luxury hotel connected to the convention centre in Cotai with 3 restaurants
This hotel features 3 restaurants, 3 outdoor pools and a full-service spa. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. All 4001 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include separate sitting areas, 24-hour room service and LCD TVs.
Sheraton Grand Macao, Cotai Strip offers 4001 forms of air-conditioned accommodation with iPod docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 12 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Shine has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: MOP 300.00 per day
Valet parking: MOP 500.00 per day
Free return airport shuttle from 10 AM to 10:30 PM
Airport shuttle at scheduled times

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MOP 248 for adults and MOP 100 for children
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
3 outdoor pools
Aerobics classes
Children's pool
Designer shops
Full-service spa
Sauna
Shopping centre
Shopping
Steam room

Family friendly

3 outdoor pools
Children's pool
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
Filipino
Korean

Business services

13 meeting rooms
Business centre
Computer station
Conference centre (267827 square feet of space)

Outdoors

Garden
Pool cabanas (surcharge)
Pool sunloungers
Pool umbrellas
Terrace

Spa

15 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily
Hot tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Free toiletries
Hairdryer
Separate bathtub and shower

Entertainment

42-inch LCD TV
TV channels
iPod dock
pay films
premium channels

Food and drink

Free bottled water

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Slippers
Soundproofing

Policies

Check-in

Check-in between 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM. Fees may apply. Contact the property in advance to get details.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MOP 248 for adults and MOP 100 for children (approximately)
  • Self-parking fee: MOP 300.00 per day
  • Valet parking fee: MOP 500.00 per day
  • Rollaway bed fee: MOP 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests age 13 and older will be considered adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Sheraton Macao, Cotai Strip
  • Sheraton Grand Macao, Cotai Strip Hotel
  • Sheraton Grand Macao, Cotai Strip Cotai
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao, Cotai Strip Hotel Cotai
4.2
5 - Excellent
4,442
4 - Good
5,276
3 - Okay
1,206
2 - Mediocre
325
1 - Poor
172
4.3
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to access around the strip. Food court is good for lunch and dinner

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location

Stayed 4 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our 2nd time to stay in this property, staff are always very helpful and nice. The lobby can be crowded at times. Wonderful view of the strip.

Stayed 1 night in Jan 2020

3/5

    Our stay at The Sheraton Grand was okay. It was very busy due to it being the Christmas/New Year period. The language barrier was difficult as there were only few people who we could communicate with. Although the staff were pleasant and accommodating. The rooms are quite outdated but apparently they are commencing an upgrade to the hotel. Very difficult to find a quiet corner at a bar and have a drink.

    Stayed 10 nights in Dec 2019

    Tell us how we can improve our site