Hotels near Cripple Creek and Victor Narrow Gauge Railroad

"Your toilets in the rooms are not great, for the type of resort you have they are outdated. Even just to pee in it you have to flush them twice. You should have ice machines around as well. The lunch/dinner restaurant inside was horrible service Saturday night around 6:30-7pm 3/22. The bartender was our server and we waited 30 minutes for drinks, 30+ minutes for 2 grilled cheese and salad which came out wrong and then dessert was 20+ minutes. No one ever checked on us, we had to flag people down. "

" ⸻ Booked this hotel based on its 4-star rating and appealing photos, but unfortunately, the reality didn’t match expectations. Upon arrival, it felt more like a 2-star—maybe a 3-star at best. The property is very dated and lacks basic amenities. Housekeeping provides only two very small bars of soap (about the size of a quarter), which is clearly insufficient for a family of four staying five nights—you constantly have to ask for more. There was no room service available during our stay, as we were told via text that they were fully booked. Hot water was inconsistent, and when we brought it up, we were told it happens when too many guests are showering at the same time. The pool was frequently closed for maintenance, which was disappointing. Breakfast service was slow, and at one point they even ran out of plates. To top it off, the hotel bar closes at 9 PM, which is quite early for a property advertised at this level. There are many other issues I could mention, but overall, this stay was very disappointing. I would not recommend staying here—save your money."

"Staff was great, facility was clean and breakfast was great. Just as expected from pictures."

"Great place."

"The room was really clean. The AC worked. Lol right beside a creek. Sooo cute. Beds were extremely comfy. Andrea was so sweet and kind. Parking was greak. Lots of space. "

"The location was great, across the street from the shuttle stop to the incline, and the SunWater Spa, our two priorities. We did not need the car once there. Staff were very helpful, friendly and accommodating. The room had a larger refrigerator which was nice."

"The room was clean and the beds and pillows were fairly comfortable, which is not our usual experience. I would probably stay here again because of the decent bedding. I wish they'd put more than one nightstand in a room. It's such a pain trying to set up 2 CPAPs on a tiny stand with a phone in the way. The pool and hot tub were very nice. There were a couple of families using them while we were, and the kids had fun together while the adults enjoyed the bubbles. The room was moderately noisy when upstairs neighbors ran around giggling. Not as bad as some places we'd stayed, but could be better. Breakfast was on the minimal side. There were powdered eggs and sausage, a waffle machine, fruit, yogurt."

"The room was very clean and the staff was amazing!"

"Great location, comfortable rooms and very helpful staff "