Hotels near Cross Creek Mall

"I always stay at this property and in less than two months I feel and noticed the difference in everything. I also asked if they change management because it was awful. This hotel was squeaky clean, happy staff, and the gave us before complimentary water. This time was no water, the floor was dirty in front of elevators and elevators as well. The gym without wipes to clean. We arrived at the hotel at 11:50pm the night before, they knock the door at 9:00am for house keeping when we were sleeping. First time that they call at the room at 11:09am for the check out. It is a noticeable change in everything, so sad for us because that was our Fayetteville place to stay when we visit our son."

"Professional and Excellent staff"

"Everything was excellent . "

"Check-in procedure was excellent. The young man from New York who checked us in was absolutely amazing. I unfortunately don’t remember his name, but his customer service was top-tier. Friendly, professional, and genuinely welcoming. The property itself was very clean and well-kept. Parking was a little tight, but nothing major. The only issue I had was with the checkout process. Checkout was at 11:00 AM, and instead of simply calling the room as a courtesy reminder, someone knocked on the door five minutes before checkout and told us we had 15 minutes to get out or we’d be charged for another day. We were already in the process of getting our things together, so the approach just felt unnecessarily aggressive. Then, before the full 15 minutes had even passed, he came back knocking again. It just felt excessive and could have been handled in a much more professional and customer-friendly manner. Overall, good stay with excellent front desk service, but the checkout experience definitely left a sour note at the end."

"Good"

"Bar closes too early. My toilet wasn't clean properly. Outside of that it was great."

"Everything was great from the building to the rooms to the location. I traveled from Buffalo NY a planned A stay for the weekend an i dont Regret a thing about it. I’d definitely get a room again"

"Room not clean, smell horrible "

"No one ever seems to be able to WORK Outdoor Heater, Firepits, Grills."