Hotels near Paul H. Thompson Library

"I have stayed at this same hotel 4 times now and haven’t experienced anything bad."

"Staff were professional yet friendly and helpful. Breakfast was good. Could have used a bit more help but the one lady did all she could to keep up. Pool was clean. We really enjoyed our visit and after three trips in the last year and all in a Hilton, I will always choose it again! "

"Star was extremely accommodating. Whitney was excellent and very helpful. It was late check in & system was acting up but he did everything to assist me and assure that we would be cared for. He was respectful and attentive. Made the stay great! "

"My wife and I had the worst experience at this hotel with no price reduction, or free stay. When we arrived at our room we had a GERMAN ROACH inside of the shower on the wall and they were suggesting they can get a staff member remove it. That's a no what if more were in the room. After waiting they found as another room that was the same. Next, the following day I needed ice for wine. The front staff mentioned that each floor has an ice machine. So, I went to floors 4 and 5 either floor ice machines worked. For the price I'll never go here again. I would expect this at a cheaper hotel not at the Embassy. I'll update this review if I can get my money back. "

"We got there past the check in time but it was easy to check in and get in with the digital key. Room was great and very clean. Everything is new. Beds and pillows were very comfy. I would recommend that you get the actual key card from the office though; the digital key is great but not super reliable as you depend on internet connection and sometimes it can be slow. We got a scared at 2 am thinking that we weren’t going to be able to get in. The other thing is that if you are going to use the kitchen, you need to bring your own dish soap, sponge and paper towels. They don’t give you the starter set. Other than the above hotel is great! Would stay there again!"

"Clean"

"This was one of the worst experiences I’ve ever had. The facilities are in terrible condition and clearly neglected. We booked three rooms, and every single one had an overwhelming, unbearable cigarette smell. The lack of maintenance is alarming—doors and windows are broken, and even the locks do not work properly, which made us feel completely unsafe during our stay. The entire property appears run-down and poorly managed. I would strongly advise against staying here. This place should not be listed until major repairs and proper maintenance are carried out."

"It’s a ok"

"Hotel was under renovation so the air, & refrigerator in my room stop working. The main outlet in the room didn’t work also there was no microwave in there. The water from the sink was leaking around the faucet. The breakfast was ok, they could add alittle more options. And give out complimentary bags to check in guests."