Cross Plains Hotels from S$85

"The room was disgusting, we had to go buy bleach to clean it. There were roaches and the manager was rude. The only reason I gave it a 1 star was because of the sales director Pam. She tried to make it right but I just feel like you can’t undo bad customer service."

"Clean new hotel. Staff was very unfriendly at check in and check out. Acted like we were a bother. "

"Parking was very good. Breakfast was okay."

"Good breakfast. Wide variety every day"

"I didn't really understand the knowledge of their staff when it comes to charge a deposit and I am wondering how doesn't take along to release the deposit money while once you have checked out, the workers should be able to report with in 6 hours or less but the deposit has been on hold almost three days. Cleaning it wasn't very super, just average!"

"We left super early so we didn’t get to try their breakfast. Very clean facility throughout with beautiful rooms and ample space. Will definitely stay again !! Surprised to see parking lot had charging stations for plug in vehicles too. The location with many other convenient restaurants, gas stations etc is nice as well. "

"After checking in at 11:00 pm after a long day of driving all we wanted was a little television and a comfy bed. The tv in our room did not work. After talking to the front desk in the morning we were informed that a whole section of the hotel was with out tv. First question to them was why were we not informed at check in (they already knew),or put in a different section of the hotel were our traveling companions room was. When asked for some sort of compensation they said they couldn't do anything because we booked with Expedia. They even had a board up that said "we promise to make it right ." Disappointed in stay and how it was handled. "

"Wonderful place. Breakfast was good with lots of choices. Property kept up with and very comfortable bed. Fitness center nice but small :)"

"It’s a new hotel so everything is really nice. Beds are so comfortable and rooms are clean"