Premier Inn, Crossgates hotels

"Interesting building and interior. Gardens were not as complimentary to the structure as similar hotels I Wales."

"It is really very nice here, everything about it is nice, the welcome, the food, nothing too much trouble, very comfortable, lovely view, lovely lady, friendly, cosy feel to the place,lovely decor "

"Hay-on-wye is a special place and the Swan Hotel is a great place to stay, especially if you have a dog. The staff couldn't have been more friendly and helpful. We will definitely be back."

"Stayed here a few times, for a budget hotel,they go out of the way to look after guests, As a biker,got a lock up garage, so you know your motorcycle is safe."

"Very friendly cosy pub with a great atmosphere and a hot fire Had the steak dinner which was 10/10 "

"We had a good stay, wouldn't return. Weekend breakfast timing is 0800-1000 but we were offered 0700-0900 as the only people in the hotel and the owner had other plans. We asked for 0830 and he put 0800. Later we asked for closer to 0900 and we were told that not possible, we saw them drive off after serving breakfast. The room was good, loose floor tiles in bathroom and only one bath mat despite a shower and separate bath. No snacks and poor selection of hot drinks in the room. Hotel is clearly dated with thin walls and doors, we could hear music in the kitchen in the morning. Difficult to get to plug sockets. Lovely quiet location and Llandrindod is not far away. "

"Lovely clean, comfortable room, excellent shower annd bath. extra friendly staff, easy parking. Excellent breakfast "

"Excellent place staff were exceptional. Pool and hot tub in another building but very nice."

"spacious rooms, and warm, clean pool and spa. Breakfast was excellent. Minor downs; dated hotel, hard pillows bar cashed up before 10pm so wasn't able to use. "